Introduction
In this assignment I'll be describing the internal and external factors which is
considered when planning the human resources requirements of an organization.
Secondly I'll describe how the skills which the employees require to carry out the
jobs with the following identified. Lastly I'll be explaining why human resource are
planning is important to an organization. The business that I've chosen for this
assignment is Pizza Hut, and I'll be using it to explain the following tasks.
Pizza Hut is an American restaurant chain and international franchise, known for
pizza and side dishes, it is now corporately known as pizza Hut, Inc. and is a
subsidiary of Yum! brands, Inc., the world's largest restaurant company. In 2012, the
company had more than 6,000 Pizza Hut restaurants in the United States, and had
more than 5,139 store locations in 94 other countries and territories around the
world. The number of employees working for Pizza Hut is around 160,000 and more,
which is a large scale amount, for a multinational business.
P1
What does the term “internal and external planning factors” means?
These are the factors that relate to what is already happening inside the business.
This includes how the organization is changing to cope with new methods of
working or new demands made on it, such as the introduction of technology or new
products or services. It is also a way of considering the new skills that will be
needed in the future and those that the existing staff already has. The gap between
the skills already present and those that are needed can be measured.
These are the factors that influence the business from outside its direct control.
External planning will be planning on how distribution channels are managed and
marketing materials are absorbed by the intended markets.
Internal Factors:
Organizational needs - The workforce needs to be able to adapt to
changes. Demand for products and services will affect the number of people
needed in certain roles. Businesses can look to move into new markets - this
could mean abroad and staff needing new skills such as languages. More staff
may be needed in distribution if the business grows. Technological change
can also affect the internal working arrangements - machinery leads to
redundancies, new training may be needed etc. (Internet shopping and self-
scan checkouts) Outsourcing production to cheaper countries. Organizational
needs are constantly changing as the market evolves with different people
needing different products and uses. In this case Tesco will have to train their
existing employees so they can adjust to the newly evolved market, so they
can deliver the services to the customers. Tesco will also enter new markets
, to deliver more of their services and products, however they will encounter
difficulties as they will need to find the ideal people with the skills required for
the job, for example the employees In the new market would need the
required skills in retail for cater the customers and they will also need to
know the language to be able to communicate with the customers and
business. Furthermore big businesses like Tesco don't need to employ that
many staff due to the evolution of technology, which makes the business
worry less about the staff as the machinery and technological products
running the business smoothly for them. For example Tesco have self
checkout machines, where customers can scan their own products and pay
for it on the machine, without using any employees serving them. Tesco is a
huge growing business therefore they will need to move into new places
across the world, before they do that they will need to adapt to the
environment and they will make sure that they certain people for the roles at
Tesco’s, furthermore they will need to find staff with that specific language so
they can deal with the staff and customers. Secondly they will also need to
increase the amount of workforce to adapt to the changes of the workforce.
Workforce profiles - This means that a manager can view and monitor the
types of employee working for the business. They usually include details such
as age, gender, ethnicity and availability. Knowing ages can help you plan for
the future and also ensures that you fulfill any legislation requirements. Large
gaps in ages can cause problems so this allows you to combat this. Profiling
the qualifications and training of your workforce allows a business to make
use of any special skills staff members have. Throughout all businesses
workforce profile applies the same, so in this case Tesco does have workforce
profile which includes information such as, gender, age, ability, ethnicity. The
workforce profile is a good indicator for the business as they can relate the
information in the future, for example a lot of people will retire, therefore they
would need new employees, since the technology has evolved they would like
to employ people with more literal and IT skills for the future job. Furthermore
it would help Tesco to profile the employees skills and qualification that the
existing member of staff have and this may help the business to use the
existing qualified staff by giving them a job that is suitable for their skills, or
to transfer them to another store which could help the other store improve.
The other reason why workforce profile applies to Tesco because the
managers at Tesco will need to view and assess different types of employees
in the store. This will help the manager to update the workforce profiles of the
employees and it will also help them to make use of the experienced workers
and make them known and make them feel welcomed at Tesco’s by awarding
them with promotions and other rewards and benefits
Skills requirements - Assessing the skills of the current workforce is an
essential part of human resources planning as it enables a business to build
In this assignment I'll be describing the internal and external factors which is
considered when planning the human resources requirements of an organization.
Secondly I'll describe how the skills which the employees require to carry out the
jobs with the following identified. Lastly I'll be explaining why human resource are
planning is important to an organization. The business that I've chosen for this
assignment is Pizza Hut, and I'll be using it to explain the following tasks.
Pizza Hut is an American restaurant chain and international franchise, known for
pizza and side dishes, it is now corporately known as pizza Hut, Inc. and is a
subsidiary of Yum! brands, Inc., the world's largest restaurant company. In 2012, the
company had more than 6,000 Pizza Hut restaurants in the United States, and had
more than 5,139 store locations in 94 other countries and territories around the
world. The number of employees working for Pizza Hut is around 160,000 and more,
which is a large scale amount, for a multinational business.
P1
What does the term “internal and external planning factors” means?
These are the factors that relate to what is already happening inside the business.
This includes how the organization is changing to cope with new methods of
working or new demands made on it, such as the introduction of technology or new
products or services. It is also a way of considering the new skills that will be
needed in the future and those that the existing staff already has. The gap between
the skills already present and those that are needed can be measured.
These are the factors that influence the business from outside its direct control.
External planning will be planning on how distribution channels are managed and
marketing materials are absorbed by the intended markets.
Internal Factors:
Organizational needs - The workforce needs to be able to adapt to
changes. Demand for products and services will affect the number of people
needed in certain roles. Businesses can look to move into new markets - this
could mean abroad and staff needing new skills such as languages. More staff
may be needed in distribution if the business grows. Technological change
can also affect the internal working arrangements - machinery leads to
redundancies, new training may be needed etc. (Internet shopping and self-
scan checkouts) Outsourcing production to cheaper countries. Organizational
needs are constantly changing as the market evolves with different people
needing different products and uses. In this case Tesco will have to train their
existing employees so they can adjust to the newly evolved market, so they
can deliver the services to the customers. Tesco will also enter new markets
, to deliver more of their services and products, however they will encounter
difficulties as they will need to find the ideal people with the skills required for
the job, for example the employees In the new market would need the
required skills in retail for cater the customers and they will also need to
know the language to be able to communicate with the customers and
business. Furthermore big businesses like Tesco don't need to employ that
many staff due to the evolution of technology, which makes the business
worry less about the staff as the machinery and technological products
running the business smoothly for them. For example Tesco have self
checkout machines, where customers can scan their own products and pay
for it on the machine, without using any employees serving them. Tesco is a
huge growing business therefore they will need to move into new places
across the world, before they do that they will need to adapt to the
environment and they will make sure that they certain people for the roles at
Tesco’s, furthermore they will need to find staff with that specific language so
they can deal with the staff and customers. Secondly they will also need to
increase the amount of workforce to adapt to the changes of the workforce.
Workforce profiles - This means that a manager can view and monitor the
types of employee working for the business. They usually include details such
as age, gender, ethnicity and availability. Knowing ages can help you plan for
the future and also ensures that you fulfill any legislation requirements. Large
gaps in ages can cause problems so this allows you to combat this. Profiling
the qualifications and training of your workforce allows a business to make
use of any special skills staff members have. Throughout all businesses
workforce profile applies the same, so in this case Tesco does have workforce
profile which includes information such as, gender, age, ability, ethnicity. The
workforce profile is a good indicator for the business as they can relate the
information in the future, for example a lot of people will retire, therefore they
would need new employees, since the technology has evolved they would like
to employ people with more literal and IT skills for the future job. Furthermore
it would help Tesco to profile the employees skills and qualification that the
existing member of staff have and this may help the business to use the
existing qualified staff by giving them a job that is suitable for their skills, or
to transfer them to another store which could help the other store improve.
The other reason why workforce profile applies to Tesco because the
managers at Tesco will need to view and assess different types of employees
in the store. This will help the manager to update the workforce profiles of the
employees and it will also help them to make use of the experienced workers
and make them known and make them feel welcomed at Tesco’s by awarding
them with promotions and other rewards and benefits
Skills requirements - Assessing the skills of the current workforce is an
essential part of human resources planning as it enables a business to build
