Chapter 01
Introduction to the Field of Organizational Behavior
True / False Questions
1. Three challenges organizations are facing include globalization, increasing workforce
diversity, and emerging employment relationships.
True False
2. Organizational behavior encompasses the study of how organizations interact with their
external environments.
True False
3. Studying OB at multiple levels is not recommended as it could lead to perceptual errors.
True False
4. In order for something to be called an organization, it must have certain assets such as
buildings and equipment.
True False
5. All organizations have a collective sense of purpose, whether it's producing oil or creating the
fastest Internet search engine.
True False
6. Organizational behavior emerged as a distinct field around the 1940s. Before that,
organizations had not been studied at all.
True False
,7. German sociologist Max Weber wrote about rational organizations and systematic ways to
organize work processes and motivate employees through goal setting and rewards.
True False
8. The "human relations" school of management emphasized the study of employee attitudes
and informal group dynamics in the workplace.
True False
9. Until the 1930s, most organizational research and practice tried to improve work efficiency by
changing working conditions and job duties. Employee thoughts and feelings were ignored
and usually considered irrelevant.
True False
10. Studying OB does not make a difference in one's career success.
True False
11. The greatest value of OB knowledge is that it helps us to get things done in the workplace.
True False
12. Organizational behavior knowledge is strictly for managers, not for working level employees.
True False
13. OB knowledge is beneficial not only to an individual, but also to an organization's financial
health.
True False
14. Investment portfolio studies suggest that specific OB characteristics are important "positive
screens" for selecting companies with the best long-term share appreciation.
True False
,15. A company's success is only mildly influenced by the quality of its CEO.
True False
16. Organizational effectiveness is considered the "ultimate dependent variable" in organizational
behavior.
True False
17. The best indicator of a company's effectiveness is how well it achieves its stated objectives.
True False
18. The best yardstick of organizational effectiveness is a composite of four perspectives: open
systems, organizational learning, high-performance work practices, and stakeholders.
True False
19. Open systems cannot exist without dependence on an external environment, whereas closed
systems can exist without dependence on an external environment.
True False
20. According to the open systems perspective, most organizations have one working part rather
than many sub-components.
True False
21. The best organizational practices are those built on the notion that organizations are closed
systems.
True False
22. The open systems perspective emphasizes that organizations survive by adapting to changes
in the external environment.
True False
, 23. The organizational learning perspective is focused on physical resources that enter and are
processed in the organization.
True False
24. Organizations that have high employee turnover will be better able to retain intellectual capital
within the organization.
True False
25. Intellectual capital represents the stock of knowledge held by an organization.
True False
26. Intellectual capital includes, among other things, the knowledge captured in an organization's
systems and structures.
True False
27. The knowledge, skills, and abilities of employees are examples of structural capital.
True False
28. One of the fastest ways to acquire knowledge is to hire individuals or purchase entire
companies that have valued knowledge.
True False
29. According to the organizational learning perspective, an effective organization not only learns
but also unlearns certain routines and patterns of behavior.
True False
30. The perspective that effective organizations incorporate several workplace practices that
leverage the potential of human capital is called high-performance work practices.
True False
Introduction to the Field of Organizational Behavior
True / False Questions
1. Three challenges organizations are facing include globalization, increasing workforce
diversity, and emerging employment relationships.
True False
2. Organizational behavior encompasses the study of how organizations interact with their
external environments.
True False
3. Studying OB at multiple levels is not recommended as it could lead to perceptual errors.
True False
4. In order for something to be called an organization, it must have certain assets such as
buildings and equipment.
True False
5. All organizations have a collective sense of purpose, whether it's producing oil or creating the
fastest Internet search engine.
True False
6. Organizational behavior emerged as a distinct field around the 1940s. Before that,
organizations had not been studied at all.
True False
,7. German sociologist Max Weber wrote about rational organizations and systematic ways to
organize work processes and motivate employees through goal setting and rewards.
True False
8. The "human relations" school of management emphasized the study of employee attitudes
and informal group dynamics in the workplace.
True False
9. Until the 1930s, most organizational research and practice tried to improve work efficiency by
changing working conditions and job duties. Employee thoughts and feelings were ignored
and usually considered irrelevant.
True False
10. Studying OB does not make a difference in one's career success.
True False
11. The greatest value of OB knowledge is that it helps us to get things done in the workplace.
True False
12. Organizational behavior knowledge is strictly for managers, not for working level employees.
True False
13. OB knowledge is beneficial not only to an individual, but also to an organization's financial
health.
True False
14. Investment portfolio studies suggest that specific OB characteristics are important "positive
screens" for selecting companies with the best long-term share appreciation.
True False
,15. A company's success is only mildly influenced by the quality of its CEO.
True False
16. Organizational effectiveness is considered the "ultimate dependent variable" in organizational
behavior.
True False
17. The best indicator of a company's effectiveness is how well it achieves its stated objectives.
True False
18. The best yardstick of organizational effectiveness is a composite of four perspectives: open
systems, organizational learning, high-performance work practices, and stakeholders.
True False
19. Open systems cannot exist without dependence on an external environment, whereas closed
systems can exist without dependence on an external environment.
True False
20. According to the open systems perspective, most organizations have one working part rather
than many sub-components.
True False
21. The best organizational practices are those built on the notion that organizations are closed
systems.
True False
22. The open systems perspective emphasizes that organizations survive by adapting to changes
in the external environment.
True False
, 23. The organizational learning perspective is focused on physical resources that enter and are
processed in the organization.
True False
24. Organizations that have high employee turnover will be better able to retain intellectual capital
within the organization.
True False
25. Intellectual capital represents the stock of knowledge held by an organization.
True False
26. Intellectual capital includes, among other things, the knowledge captured in an organization's
systems and structures.
True False
27. The knowledge, skills, and abilities of employees are examples of structural capital.
True False
28. One of the fastest ways to acquire knowledge is to hire individuals or purchase entire
companies that have valued knowledge.
True False
29. According to the organizational learning perspective, an effective organization not only learns
but also unlearns certain routines and patterns of behavior.
True False
30. The perspective that effective organizations incorporate several workplace practices that
leverage the potential of human capital is called high-performance work practices.
True False
