Marcus has a summer job working at a real estate agency. He is entering client addresses into the
company's computer system. At which state of the DIKW is Marcus working? Correct Answer: Data
Which software is run automatically rather than by the end user Correct Answer: System software
Which account is also referred to as root or superuser? Correct Answer: The Administrator Account
Which of the following best describes a hierarchical database format? Correct Answer: Data are
modeled using parent-child relationships
Which of the following would NOT be the responsibility of the system administrator? Correct Answer:
Answering e-mails from potential customers
Which of the following is an example of a relational database? Correct Answer: A database containing
student records with fields such as Student ID, First Name, Last Name, Major, GPA that links to other
databases in the University's system.
Which of the following describes the duties of a web administrator? Correct Answer: Duties include
maintaining and securing the web server. Also responsible for troubleshooting the web server.
Which of the following statements accurately describe IT certifications? Correct Answer: Earning an IT
certificate indicates an IT professional has a thorough background in a specific IT area.
Which of the following is NOT an important characteristic of an IT professional? Correct Answer: Strong
math background and programming skills
As a new sales manager, Sylvia is studying the historical and current sales report numbers to determine
the top three salespersons of the year. At which stage of the DIKW hierarchy is Sylvia working? Correct
Answer: Knowledge
Which of the following statements describes the difference between information systems and
information technology? Correct Answer: An information system does not have to use computer
hardware or software; whereas information technology requires the use of hardware and software.
Which of the following statements best represents the relevant characteristic of quality data? Correct
Answer: The data used applies to the question being answered.
Which of the following is/are true of the IPOS cycle? Correct Answer: Once words, numbers or images
are entered, a computer processes the data into usable information that can then be accessed to
answer questions or meet specific needs.
, Which of the following is an accurate definition of a computer system? Correct Answer: A computer
system is a collection of hardware and software components that work together to meet the needs of
the user.
Which of the following would NOT be considered hardware? Correct Answer: Word processor.
Select the statement that best describes the difference between software and hardware. Correct
Answer: Computer software is developed by writing a program using programming language whereas
computer hardware is the physical components such as memory modules and disk drives.
Which of the following would NOT require the use of a network? Correct Answer: Loading a statistical
program on your personal computer.
Which type of software includes programs such as Microsoft Word and PowerPoint? Correct Answer:
Application
What is a program that will allow a computer to easily access the hardware and software of the
computer system? Correct Answer: Operating system
_____ software works with hardware to provide a network service Correct Answer: Windows Server
What is another term that defines a script? Correct Answer: Interpreted program
In the _____ design phase of the SDLC (system development life cycle) the system is described in
abstract terms using modeling tools such as flowcharts, UML and entity-relationship diagrams. Correct
Answer: Logical
Software testing conducted by a client or a specific department within an organization, is called: Correct
Answer: Alpha
This phase of testing consists of using actual (i.e., live) data in the real working environment Correct
Answer: Beta
_____ _____ occurs when the old system is "turned off" and the new system is "turned on" at a specific
date and time. Correct Answer: Direct Conversion
For the following scenario, which government regulation would be relevant?
Andrea is employed by the Deming Foundation, a non-profit seeking to help increase graduation rates in
rural communities. She has been working hard to identify and recruit donations from wealthy
businessmen and companies and is seeing a great deal of success. While she quickly runs into the
grocery store for a few items, someone steals her laptop from her car, containing all her work files.
Correct Answer: Security Breach Notification Laws.
During _____ _____ the output of the new system is compared with the output of the old system
Correct Answer: Parallel Conversion