Organizational Behavior, Openstax - Complete test bank - exam questions - quizzes (updated 2022)

Chapter 1


Management and Organizati onal Behavior



TRUE-FALSE QUESTIONS


Title: ANSWER: F REFERENCE: The Nature of Work LEARNING OUTCOME: 1
1. Identity and self-esteem can rarely be found in the workplace.
a. True
b. False

Title: ANSWER: T REFERENCE: The Nature of Work LEARNING OUTCOME: 1
2. Work can be defined as an activity that produces something of value for other people.
a. True
b. False

Title: ANSWER: T REFERENCE: The Nature of Work LEARNING OUTCOME: 1
3. Through work, economic self-sufficiency can be found.
a. True
b. False

4. Title: ANSWER: F REFERENCE: The Nature of Work LEARNING OUTCOME: 1
Work cannot provide social status within a community setting.
a. True
b. False

Title: ANSWER: T REFERENCE: The Nature of Work LEARNING OUTCOME: 1
5. Work serves a social function in society.
a. True
b. False

Title: ANSWER: F REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
6. Generally speaking, most industries do not possess advanced technologies.
a. True
b. False

Title: ANSWER: T REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
7. One area where we clearly see technological change at work is in the field of robotics.
a. True
b. False

,Title: ANSWER: T REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
8. The traditional adversarial relationship between management and workers is a major
hurdle in the pursuit of industrial competitiveness.
a. True
b. False

Title: ANSWER: F REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
9. White females have historically dominated the American economic workforce.
a. True
b. False

Title: ANSWER: T REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
10. In the changing workforce, the percentage of American-born workers in the workplace
is dropping.
a. True
b. False

Title: ANSWER: F REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
11. Uncertainty has often been called the only constant in life.
a. True
b. False

Title: ANSWER: F REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
12. Over the last decade, Japan experienced an 8.5 percent annual growth rate in
manufacturing productivity.
a. True
b. False

Title: ANSWER: F REFERENCE: The Nature of Management LEARNING OUTCOME: 3
13. When managers oversee the work of their subordinates, it is called controlling.
a. True
b. False

Title: ANSWER: F REFERENCE: The Nature of Management LEARNING OUTCOME: 3
14. Middle managers supervise rank-and-file employees and carry out day-to-day activities
within departments.
a. True
b. False

Title: ANSWER: T REFERENCE: The Nature of Management LEARNING OUTCOME: 3
15. Human relations skills involve the ability to work with people and understand employee
motivation and group processes.
a. True
b. False



Title: ANSWER: T REFERENCE: A Model of Organizational Behavior and Management
LEARNING OUTCOME: 4

,16. A concern of micro-organizational behavior is the behavior of individuals and groups.
a. True
b. False

Title: ANSWER: T REFERENCE: A Model of Organizational Behavior and Management
LEARNING OUTCOME: 4
17. Understanding the behavior of people at work is a fundamental aspect of effective
management in an organization.
a. True
b. False

Title: ANSWER: F REFERENCE: A Model of Organizational Behavior and Management
LEARNING OUTCOME: 4
18. While there have been many attempts to provide a differentiation between leadership
and management, they are the same thing.
a. True
b. False



Title: ANSWER: B REFERENCE: The Nature of Work LEARNING OUTCOME: 1
1. An activity that produces something of value for other people may be defined by which of
the following?
A. Leisure
B. Work
C. Assessment
D. Substitution
E. Behavior

Title: ANSWER: B REFERENCE: The Nature of Work LEARNING OUTCOME: 1
2. Work serves all of these functions EXCEPT:
A. an economic function
B. a source of alienation
C. social functions
D. source of social status in the community
E. a source of identity and self-esteem

Title: ANSWER: A REFERENCE: The Nature of Work LEARNING OUTCOME: 1
3. When individuals experience sensations of powerlessness, meaninglessness, and
normlessness, it best describes which of the following?
A. Alienation
B. Long-range planning
C. Micro-organizational behavior
D. Work
E. Leisure

Title: ANSWER: B REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
4. A fundamental challenge facing managers is how to achieve _________ goals while
simultaneously providing for employee welfare and satisfaction.

, A. structured
B. performance
C. analytical
D. consistent
E. personal


Title: ANSWER: E REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
5. ________ have dominated the American economy over time.
A. Black Males
B. Asian Males
C. Black Females
D. White Females
E. White Males

Title: ANSWER: D REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
6. In the changing economy, White males will represent only ____ percent of new entrants in
the workplace.
A. 25
B. 33
C. 65
D. 15
E. 50

Title: ANSWER: C REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
7. Which of these best describe a company’s ability to provide products and services more
effectively and efficiently than competitors?
A. Micro-organizational behavior
B. Organizational design
C. Industrial competitiveness
D. Alienation
E. Organizational processes

Title: ANSWER: A REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
8. Which of these refers to the application of scientific knowledge for practical purposes?
A. Technology
B. Organizational design
C. Industrial competitiveness
D. Alienation
E. Ethics




Title: ANSWER: E REFERENCE: The Changing Workplace LEARNING OUTCOME: 2
9. Which of these is NOT a matrix utilized in determining the relative competitiveness of the
economies?
A. Institutions
B. Higher education and training