Student name:__________ 1) What principles did
Fredrick Taylor advocate?
2) Describe the disciplines that have contributed to the
field of organizational behavior. Which do you feel had the
largest impact?
3) Describe the findings of the Hawthorne studies.
4) What is the relationship between quality and
organizational effectiveness?
Version 1 1
,5) What's more important: quality, productivity or
efficiency? Justify your answer.
6) What is adaptiveness and its importance to an
organization?
7) A major goal of Zappos is to treat its __________
with integrity, honesty, and commitment.
D) employees,
A) customers customers, and community
B) employees
C) employees and customers
8) To be successful, managers will need to harness the
power of __________ and human capital.
C) political
A) techno-administrative technology D) economic
B) information technology
9) When it comes to knowledge, organizations must do
all of the following except:
B) Identify it
A) Transfer it to employees C) Guard it
Version 1 2
, jealousy
D) Update it continuously
10) To develop and sustain an advantage in an _______________ to be
increasingly competitive, globalized world, managers must successful.
harness the powers of information technology and
C) democracy
A) decisiveness D) human capital
B) language fluency
11) The formal and modern study of management started
around ______.
C) 1900
A) 1750 D) 1940
B) 1300
12) The first modern management articles were published
in _______________ journals.
C) scientific
A) human resource D) psychology
B) engineering
13) In 1886, an engineer named Frederick W. Taylor
presented a paper on scientific management at a national
meeting of engineers that was titled "The Engineer as
_______________."
B) a Manager
A) a Specialist C) an Economist
Version 1 3
Fredrick Taylor advocate?
2) Describe the disciplines that have contributed to the
field of organizational behavior. Which do you feel had the
largest impact?
3) Describe the findings of the Hawthorne studies.
4) What is the relationship between quality and
organizational effectiveness?
Version 1 1
,5) What's more important: quality, productivity or
efficiency? Justify your answer.
6) What is adaptiveness and its importance to an
organization?
7) A major goal of Zappos is to treat its __________
with integrity, honesty, and commitment.
D) employees,
A) customers customers, and community
B) employees
C) employees and customers
8) To be successful, managers will need to harness the
power of __________ and human capital.
C) political
A) techno-administrative technology D) economic
B) information technology
9) When it comes to knowledge, organizations must do
all of the following except:
B) Identify it
A) Transfer it to employees C) Guard it
Version 1 2
, jealousy
D) Update it continuously
10) To develop and sustain an advantage in an _______________ to be
increasingly competitive, globalized world, managers must successful.
harness the powers of information technology and
C) democracy
A) decisiveness D) human capital
B) language fluency
11) The formal and modern study of management started
around ______.
C) 1900
A) 1750 D) 1940
B) 1300
12) The first modern management articles were published
in _______________ journals.
C) scientific
A) human resource D) psychology
B) engineering
13) In 1886, an engineer named Frederick W. Taylor
presented a paper on scientific management at a national
meeting of engineers that was titled "The Engineer as
_______________."
B) a Manager
A) a Specialist C) an Economist
Version 1 3
