Name of the Teacher Date Level of the class Length of lesson
th
Francesco Lombardi 30 December 2021 Advanced 60 minutes
Lesson Type: Speaking, option 1: Telephone language
Lesson Topic: Leaving a voicemail and taking a message
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able to… By the end of the lesson, students will have…
Use appropriate formal language (Business English) to take a Correctly used new phrases taught in the lesson in a speaking
message on behalf of a colleague or to leave a message activity where different scenarios will take place according to how
(voicemail) fellow students will respond. This will teach students how to adapt
to different scenarios and to act professionally.
Anticipated difficulties: Suggested solutions:
1. The students have had the class together for 2 months 1. The Warmer stage and the activities throughout the lesson
already, however, they might not feel completely will help to get the students more comfortable with one
comfortable with one another as they are from another and ease away any awkwardness.
different departments and would barely interact
outside the classroom. 2. Tell the students that these lessons are intended for their
development and growth and it is an amazing opportunity
1
, 2. Students may feel uninterested and enthusiastic to for them to improve themselves personally and
attend the class as they are not doing these lessons out professionally. Make use of engaging activities to keep the
of free will, but due to the request from their boss. students motivated.
3. Students might use the phrases taught to them 3. The correct meaning and form will be introduced at an early
incorrectly and may seem unprofessional. stage. Handing out the infographic and flashcard sheets will
help the students to identify the phrases and use them
correctly as the lesson progress.
Target Language Analysis
Phrase 1: Hang up
Meaning: to finish/end a call
Form: Verb
hang up (third-person simple present “hangs up”, present participle “hanging up”, simple past and past participle “hang up”)
Example: To terminate a telephone call. When my sister started telling me what I should do with my life, I threatened to hang up
on her.
Pronunciation: hæŋ.ʌp
CCQ
1. What similar phrase can be used that has not been mentioned yet? (ring off or finish off the telephone call)
2. How can I use hang up as a slang term? Provide an adequate example. (can be used to refer: to a person’s emotional or
personal problem, for example “Lara has hang-ups about not being as educated as some of her peers.).
Example sentence: Cindy hung up the telephone after she realised that it was an incorrect telephone number.
Phrase 2: Ring up
2
, Meaning: to call someone. Although several meanings, I choose to only teach the relevant meaning.
Form: Verb
ring up (third-person singular simple present “rings up”, present participle “ringing up”, simple past “rang up” past participle “rung
up”)
(Transitive idiomatic) To telephone, to call someone on the telephone.
Similar: (telephone): call, call up, phone, ring
Pronunciation: hæŋ/ (hang) /ʌp/ (up)
Example: To terminate a telephone call. When my sister started telling me what I should do with my life, I threatened to hang up
on her.
CCQ
1 How can I use hang-up as a slang term? Provide an adequate example. (can be used to refer: to a person’s emotional or
personal problem, for example “Lara has hang-ups about not being as educated as some of her peers.).
Phrase 3: Put through
Meaning: to connect your call to another telephone
Form: Verb
The object (me, you, him, her, etc.) goes in the middle of the verb, i.e. “put you through” “put her through”
Pronunciation: /pʊt/ (put) /θruː/(through)
CCQ
1. What similar phrase you can use? (carry out or connect by telephone call)
2. What other meanings for this phrase can you think of? (if someone puts you through an unpleasant experience, they make
you experience of it. She would not want to put them through the nightmare of a huge ceremony)
Example sentence: Could you please put me through Cindy?
Phrase 4: Call back
Meaning: to return a phone call
Form: Noun (plural call backs or calls back)
Pronunciation - /kɔːl/ (call) /bæk/ (back)
3
th
Francesco Lombardi 30 December 2021 Advanced 60 minutes
Lesson Type: Speaking, option 1: Telephone language
Lesson Topic: Leaving a voicemail and taking a message
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able to… By the end of the lesson, students will have…
Use appropriate formal language (Business English) to take a Correctly used new phrases taught in the lesson in a speaking
message on behalf of a colleague or to leave a message activity where different scenarios will take place according to how
(voicemail) fellow students will respond. This will teach students how to adapt
to different scenarios and to act professionally.
Anticipated difficulties: Suggested solutions:
1. The students have had the class together for 2 months 1. The Warmer stage and the activities throughout the lesson
already, however, they might not feel completely will help to get the students more comfortable with one
comfortable with one another as they are from another and ease away any awkwardness.
different departments and would barely interact
outside the classroom. 2. Tell the students that these lessons are intended for their
development and growth and it is an amazing opportunity
1
, 2. Students may feel uninterested and enthusiastic to for them to improve themselves personally and
attend the class as they are not doing these lessons out professionally. Make use of engaging activities to keep the
of free will, but due to the request from their boss. students motivated.
3. Students might use the phrases taught to them 3. The correct meaning and form will be introduced at an early
incorrectly and may seem unprofessional. stage. Handing out the infographic and flashcard sheets will
help the students to identify the phrases and use them
correctly as the lesson progress.
Target Language Analysis
Phrase 1: Hang up
Meaning: to finish/end a call
Form: Verb
hang up (third-person simple present “hangs up”, present participle “hanging up”, simple past and past participle “hang up”)
Example: To terminate a telephone call. When my sister started telling me what I should do with my life, I threatened to hang up
on her.
Pronunciation: hæŋ.ʌp
CCQ
1. What similar phrase can be used that has not been mentioned yet? (ring off or finish off the telephone call)
2. How can I use hang up as a slang term? Provide an adequate example. (can be used to refer: to a person’s emotional or
personal problem, for example “Lara has hang-ups about not being as educated as some of her peers.).
Example sentence: Cindy hung up the telephone after she realised that it was an incorrect telephone number.
Phrase 2: Ring up
2
, Meaning: to call someone. Although several meanings, I choose to only teach the relevant meaning.
Form: Verb
ring up (third-person singular simple present “rings up”, present participle “ringing up”, simple past “rang up” past participle “rung
up”)
(Transitive idiomatic) To telephone, to call someone on the telephone.
Similar: (telephone): call, call up, phone, ring
Pronunciation: hæŋ/ (hang) /ʌp/ (up)
Example: To terminate a telephone call. When my sister started telling me what I should do with my life, I threatened to hang up
on her.
CCQ
1 How can I use hang-up as a slang term? Provide an adequate example. (can be used to refer: to a person’s emotional or
personal problem, for example “Lara has hang-ups about not being as educated as some of her peers.).
Phrase 3: Put through
Meaning: to connect your call to another telephone
Form: Verb
The object (me, you, him, her, etc.) goes in the middle of the verb, i.e. “put you through” “put her through”
Pronunciation: /pʊt/ (put) /θruː/(through)
CCQ
1. What similar phrase you can use? (carry out or connect by telephone call)
2. What other meanings for this phrase can you think of? (if someone puts you through an unpleasant experience, they make
you experience of it. She would not want to put them through the nightmare of a huge ceremony)
Example sentence: Could you please put me through Cindy?
Phrase 4: Call back
Meaning: to return a phone call
Form: Noun (plural call backs or calls back)
Pronunciation - /kɔːl/ (call) /bæk/ (back)
3
