evidence 1 states the stolen devices were left on a table charging without being put away properly.
This is a problem because they could’ve easily been put away where they would’ve been secure,
even if someone had got into the room. To avoid this from happening again, BCTAA should make
their staff more aware about keeping company equipment safe. This will save money for BCTAA, as
they don’t have to spend money replacing the items, plus it reduces the risk of something like this
happening again.
Another problem I found with BCTAA is the lack of a booking system for their devices. Without a
booking system for their devices, it is very hard to find out where a specific device is and whether it’s
being used or not. If BCTAA had a booking system, they could’ve seen a record of people that have
used it recently. To help devices to be located more efficiently, BCTAA should think about
implementing a booking system in order for them to see who has what device and at what time.
Thirdly, the data not being remotely wiped on the stolen devices is an issue. BCTAA activated the
Find My Device feature on the laptop to find its location, once they did that, they could’ve remotely
removed the data on it to ensure customer data isn’t stolen. If this happens again, BCTAA should try
to remove the data off the stolen devices as soon as possible. This will avoid people’s data being
stolen and confidential information being leaked.
The final issue I have with BCTAA’s handling of the situation is the lack of eyewitnesses. From the
evidence I have seen, it does not look like they have tried to find any people that might have seen
something suspicious. If something like this happened again, I suggest they should ask members of
staff to find out if they saw something of worth to the investigation. This could provide more details
for the police which they can use to make the case more convincing.