Summary IB Business Management HL - Topic 2. Human Resource Management

,2. Human Resource Management

2.1 The functions and evolution of human resource
management
HR
planning having : the right types of employee and those that work
effectively y .




they have to make sure that their employees are in
jobs
for which they are

properly trained and properly suited recruited ,
to solve conflicts


labour turnover : the movement of employees in and out of a business
It
in a
given time
period . is used to measure a business's stability
Labour turnover =
number of staff leaving over a
year ✗ 100

of staff
average number
employed in a
year


High labour turnover lower + recruitment

motivation
:

productivity ,
and


training ,
-




External factors that influence HR
planning
↳
Technological change
↳ Government regulations
↳
Demographic changes
↳ Social trends

↳ The state of the economy

↳
Changes in education


↳ labour mobility
Internal factors that influence HR planning
↳
Changes in business
organisation
↳
Changes in labour relations

↳
Changes in business
strategy
↳ changes in business finance

, HR plan :




↳ recruitment :
identification application , ,
selection


↳
training :
introduction ,
on
-



thejob , off thejob
↳
appraisal formative summative 360 degree self appraisal
:
, ,
,




↳ termination or dismissal


Recruitment :

getting the
right person for the

right job
↳ Identification realizes needs : a new
employee
↳
application : how to find the best aphcants
Selection the best for the
job
↳ :
applicant
Training Keeping the
employee up to date with
:



ideas and technology .




Importance of training :




↳
improve quality of work


greater productivity
↳



↳ motivate

↳ reduce labour turnover


Forms of training :




↳ Introduction

On the
↳
job
- -




↳ Off the
- -



job
↳
cognitive training :

thinking
↳ Behavioural training : emotional intelligence