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MANAGEMENT MISC_SAMJHANA_SITXHRM006 Assessment 2 -Project

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the elements and performance criteria for this unit of competency and relating to the following aspects:  role and importance of monitoring staff performance and providing feedback and coaching  key elements of performance standards and performance management systems: o methods of collecting performance data o methods of interpreting performance data o processes for performance appraisal interviews o type of assessment:  self  peer  team o productivity indicators  forms of guidance and support to enhance staff performance: o advice on training and development opportunities o confirmation of organisational objectives and key performance requirements o ensuring adequate resources are applied o opportunity to discuss work challenges o providing confirmation and corrective feedback o representing staff interests in other forums o support with difficult interpersonal situations  potential solutions to staff performance issues: o additional training o adjusting workload o agreeing on short-term goals for improvement o assisting with problems outside of the workplace o reorganising work practices  performance appraisal practices: o reasons for performance appraisal o format for, and inclusions of, performance appraisal documents o methods of appraising performance  specific organisation: o procedures for performance appraisal interviews o procedures for formal performance management and counselling sessions:  formal notification to staff member and management  invited participation of appropriate people  organisation of appropriate location for counselling session o grievance procedures

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