lOMoARcPSD|8783322
CHAPTER 4 TEST BANK
Strategic Management Information Systems (Thompson Rivers
University)
, lOMoARcPSD|8783322
File: chapter4TestBank.doc, Chapter 4, Information Systems and the Design of Work
Multiple Choice
1. What was involved in the American Express BlueWork program?
a) A system that tracks the hours each employee works in a given day
b) Employees are provided with opportunities for flexible arrangements
c) Employees are provided with better office facilities so they stay in the office
longer
d) Employees can work on tasks they choose, as long as they are in the office
e) Employees who are wary of newer technologies
Ans: b (Medium)
Response: See page 75
2. All of the following are new types of jobs created by the growing reliance on
technology EXCEPT:
a) Database administrator
b) Web site designers
c) Network security advisor
d) Editors/writers
e) Social media specialists
Ans: d (easy)
Response: See pages 78, 79
3. Which one of the following is a valid statement?
a) The cost to access information has risen.
b) It takes more time to access information.
c) Personal productivity has dropped as a result of technology.
d) Traditional job roles have not changed much as a result of technology.
e) Most jobs today have a significant information systems component.
Ans: e (easy)
Response: See page 80
4. IBM has implemented a social network analysis tool that maps the _________ and
the connections of IBM employees, supporting innovation by allowing employees to
CHAPTER 4 TEST BANK
Strategic Management Information Systems (Thompson Rivers
University)
, lOMoARcPSD|8783322
File: chapter4TestBank.doc, Chapter 4, Information Systems and the Design of Work
Multiple Choice
1. What was involved in the American Express BlueWork program?
a) A system that tracks the hours each employee works in a given day
b) Employees are provided with opportunities for flexible arrangements
c) Employees are provided with better office facilities so they stay in the office
longer
d) Employees can work on tasks they choose, as long as they are in the office
e) Employees who are wary of newer technologies
Ans: b (Medium)
Response: See page 75
2. All of the following are new types of jobs created by the growing reliance on
technology EXCEPT:
a) Database administrator
b) Web site designers
c) Network security advisor
d) Editors/writers
e) Social media specialists
Ans: d (easy)
Response: See pages 78, 79
3. Which one of the following is a valid statement?
a) The cost to access information has risen.
b) It takes more time to access information.
c) Personal productivity has dropped as a result of technology.
d) Traditional job roles have not changed much as a result of technology.
e) Most jobs today have a significant information systems component.
Ans: e (easy)
Response: See page 80
4. IBM has implemented a social network analysis tool that maps the _________ and
the connections of IBM employees, supporting innovation by allowing employees to
