Facilities Management Certification
Exam Questions and
Answers Verified Solutions Latest
Update
Question:
What is Facilities Management?.
Answer:
Coordinating people, processes, and maintenance of buildings and infrastructure to
ensure safe, efficient, and reliable operations.
Question:
What does 'life safety' mean?.
Answer:
Any condition affecting occupant safety—fire alarms, sprinklers, emergency lighting,
exits, elevators, gas leaks.
Question:
What is preventive maintenance?.
Answer:
Scheduled maintenance done to prevent failures before they happen (inspections,
lubrication, filter changes).
Question:
What is corrective maintenance?.
Answer:
Repairs made after something has already failed or broken.
,Question:
What is reactive maintenance?.
Answer:
Unplanned work performed in response to an unexpected issue.
Question:
What is a CMMS?.
Answer:
Computerized Maintenance Management System used to track work orders, assets, PM
schedules, labor, and documentation.
Question:
Which of the following elements is not a way by which hospitality facility creates a
visible, marketable identity for its products?a. The style of signageb. the maintenance
of back-of-house areasc. a distinctive color scheme use interior or exterior designd. the
characteristic appearance of the building itself.
Answer:
B. The maintenance of back-of-house areas
Question:
What is a work order?.
Answer:
A documented request that describes a maintenance task, priority, scope, and
completion status.
Question:
How are work orders prioritized?.
Answer:
Based on risk—life safety first, operational impact second, then routine or cosmetic
issues.
,Question:
the two primary facility-related operating expenses for a hospitality business are:a.
land and insuranceb.financing fees and professional feesc.accounting services and
legal servicesd. property operation and maintence (POM) and utilities.
Answer:
D. Property operation and maintenance (POM) and utilities
Question:
Budgetary responsibility for the POM and utilities expenditures belongs to which of the
following departments?a. securityb. accountingc. engineering d. rooms.
Answer:
C. engineering
Question:
The major element of the utilities expenditure is: A. fuel (gas, oil, propane)b.
electricityc. steamd. water and wastewater.
Answer:
B. electricity
Question:
Which of the following statements regarding a building's initial construction and
ongoing maintenance costs is true?a. There is little correlation between a building's
initial construction cost....b. one advantage of higher initial construction..c. the more a
building costs initially to construct, the more it generally costsd. none of the above.
Answer:
C. The more a building costs initially to construct, them more it generally costs
Question:
What is a scope of work?.
Answer:
A detailed description of tasks, materials, responsibilities, and timelines for a job or
project.
, Question:
Which of the following is not a CapEx item?a. replacement and refurbishment of FF&Eb.
structural changes made to meet the regulatory requirements of the Americans with
Disabilities actc. telecommunications trunk line chargersd. renovations of buildings
component.
Answer:
C. telecommunications trunk line chargers
Question:
What are capital projects?.
Answer:
Large improvements or replacements (roof, HVAC systems, renovations) that extend
asset life.
Question:
What is a change order?.
Answer:
A formal modification to the original scope, cost, or schedule of a project.
Question:
Which of the following is a consideration when determining whether to repair or replace
a piece of equipment?a. the age of the equipmentb. the availabilityc. the effects of
repair on equipment efficiencyd. all of the above.
Answer:
D. all of the above
Question:
Which of the following series best describes the order of priority a facilities manager
should establish when approaching a maintenance or repair task?a. (1) safety, (2)
legality, (3) serviceb. (1) legality, (2) safety, (3) servicec. (1) service, (2) legality, (3)
safetyd. (1) safety, (2) service, (3) legality.
Answer:
A. (1) safety, (2) legality, (3) service
Exam Questions and
Answers Verified Solutions Latest
Update
Question:
What is Facilities Management?.
Answer:
Coordinating people, processes, and maintenance of buildings and infrastructure to
ensure safe, efficient, and reliable operations.
Question:
What does 'life safety' mean?.
Answer:
Any condition affecting occupant safety—fire alarms, sprinklers, emergency lighting,
exits, elevators, gas leaks.
Question:
What is preventive maintenance?.
Answer:
Scheduled maintenance done to prevent failures before they happen (inspections,
lubrication, filter changes).
Question:
What is corrective maintenance?.
Answer:
Repairs made after something has already failed or broken.
,Question:
What is reactive maintenance?.
Answer:
Unplanned work performed in response to an unexpected issue.
Question:
What is a CMMS?.
Answer:
Computerized Maintenance Management System used to track work orders, assets, PM
schedules, labor, and documentation.
Question:
Which of the following elements is not a way by which hospitality facility creates a
visible, marketable identity for its products?a. The style of signageb. the maintenance
of back-of-house areasc. a distinctive color scheme use interior or exterior designd. the
characteristic appearance of the building itself.
Answer:
B. The maintenance of back-of-house areas
Question:
What is a work order?.
Answer:
A documented request that describes a maintenance task, priority, scope, and
completion status.
Question:
How are work orders prioritized?.
Answer:
Based on risk—life safety first, operational impact second, then routine or cosmetic
issues.
,Question:
the two primary facility-related operating expenses for a hospitality business are:a.
land and insuranceb.financing fees and professional feesc.accounting services and
legal servicesd. property operation and maintence (POM) and utilities.
Answer:
D. Property operation and maintenance (POM) and utilities
Question:
Budgetary responsibility for the POM and utilities expenditures belongs to which of the
following departments?a. securityb. accountingc. engineering d. rooms.
Answer:
C. engineering
Question:
The major element of the utilities expenditure is: A. fuel (gas, oil, propane)b.
electricityc. steamd. water and wastewater.
Answer:
B. electricity
Question:
Which of the following statements regarding a building's initial construction and
ongoing maintenance costs is true?a. There is little correlation between a building's
initial construction cost....b. one advantage of higher initial construction..c. the more a
building costs initially to construct, the more it generally costsd. none of the above.
Answer:
C. The more a building costs initially to construct, them more it generally costs
Question:
What is a scope of work?.
Answer:
A detailed description of tasks, materials, responsibilities, and timelines for a job or
project.
, Question:
Which of the following is not a CapEx item?a. replacement and refurbishment of FF&Eb.
structural changes made to meet the regulatory requirements of the Americans with
Disabilities actc. telecommunications trunk line chargersd. renovations of buildings
component.
Answer:
C. telecommunications trunk line chargers
Question:
What are capital projects?.
Answer:
Large improvements or replacements (roof, HVAC systems, renovations) that extend
asset life.
Question:
What is a change order?.
Answer:
A formal modification to the original scope, cost, or schedule of a project.
Question:
Which of the following is a consideration when determining whether to repair or replace
a piece of equipment?a. the age of the equipmentb. the availabilityc. the effects of
repair on equipment efficiencyd. all of the above.
Answer:
D. all of the above
Question:
Which of the following series best describes the order of priority a facilities manager
should establish when approaching a maintenance or repair task?a. (1) safety, (2)
legality, (3) serviceb. (1) legality, (2) safety, (3) servicec. (1) service, (2) legality, (3)
safetyd. (1) safety, (2) service, (3) legality.
Answer:
A. (1) safety, (2) legality, (3) service
