CCM EXAM QUESTIONS AND CORRECT ANSWERS 2026/2027
LATEST UPDATES | GRADED A+
Which body of knowledge is being used as a standard for making informed medical care decisions
and evaluating the effectiveness of alternative treatment? - ANSWER Evidence-based Medicine
Factors used to identify acuity include: - ANSWER number of admissions in a given period
The failure of an individual to act as other prudent professionals would in similar circumstances with
the same knowledge and education is - ANSWER malpractice
A medically determined condition resulting in the loss or abnormality of psychological, physiological,
or anatomical structure or function is a(n) - ANSWER impairment
An effective chronic pain management program will combine cognitive-behavioral therapy and: -
ANSWER client compliance
Which phase of the case management process should be revisited if barriers and conflicts in the
transitional plan of care cannot be resolved? - ANSWER Assessment
During the assessing phase, the primary objective of the case manager includes: - ANSWER
identification of the client's needs
A benefit of Joint Commission accreditation includes: - ANSWER improved risk management
Best practices for helping families cope with crisis initially include recognizing their: - ANSWER
sources of resilience and strength
Community-based service care delivery settings include home care, respite care, and - ANSWER adult
day care
Which phase of the case management process includes a determination of whether a client/support
system would benefit from case management services? - ANSWER screening
, Neuropsychological testing can be used to - ANSWER monitor progression of organic mental
disorders
Ab attribute of health care quality is - ANSWER responsiveness to patient preferences
A value metric that would be of particular interest to the hospital utilization review committee
includes - ANSWER patient satisfaction
An avoidable day is - ANSWER a day where acute care services are not received by the Medicare
patient
Case managers demonstrate the skills of an active listener through - ANSWER asking the client
clarifying questions
Which regulation has specific guidelines for safeguarding clients' confidentiality and privacy? -
ANSWER Health Information Portability and Accountability Act (HIPAA)
The fundamental purpose of examining information about potentially avoidable hospital days is to -
ANSWER identify ways to improve the quality of service delivery
Large case loads can - ANSWER diminish the quality of care delivered.
Which phase of the case management process includes a determination of whether a client/support
system would benefit from case management services? - ANSWER Screening
When addressing client/support system issues and concerns post discharge, it is important to -
ANSWER modify the client/support system's transition plan if needed
An example of enhancing a client's acquisition of abilities and skills necessary for success is -
ANSWER allowing the client to experiment with certain behaviors/strategies
Older adults are more vulnerable to safety risks during care transitions if they have - ANSWER
multiple comorbidities
LATEST UPDATES | GRADED A+
Which body of knowledge is being used as a standard for making informed medical care decisions
and evaluating the effectiveness of alternative treatment? - ANSWER Evidence-based Medicine
Factors used to identify acuity include: - ANSWER number of admissions in a given period
The failure of an individual to act as other prudent professionals would in similar circumstances with
the same knowledge and education is - ANSWER malpractice
A medically determined condition resulting in the loss or abnormality of psychological, physiological,
or anatomical structure or function is a(n) - ANSWER impairment
An effective chronic pain management program will combine cognitive-behavioral therapy and: -
ANSWER client compliance
Which phase of the case management process should be revisited if barriers and conflicts in the
transitional plan of care cannot be resolved? - ANSWER Assessment
During the assessing phase, the primary objective of the case manager includes: - ANSWER
identification of the client's needs
A benefit of Joint Commission accreditation includes: - ANSWER improved risk management
Best practices for helping families cope with crisis initially include recognizing their: - ANSWER
sources of resilience and strength
Community-based service care delivery settings include home care, respite care, and - ANSWER adult
day care
Which phase of the case management process includes a determination of whether a client/support
system would benefit from case management services? - ANSWER screening
, Neuropsychological testing can be used to - ANSWER monitor progression of organic mental
disorders
Ab attribute of health care quality is - ANSWER responsiveness to patient preferences
A value metric that would be of particular interest to the hospital utilization review committee
includes - ANSWER patient satisfaction
An avoidable day is - ANSWER a day where acute care services are not received by the Medicare
patient
Case managers demonstrate the skills of an active listener through - ANSWER asking the client
clarifying questions
Which regulation has specific guidelines for safeguarding clients' confidentiality and privacy? -
ANSWER Health Information Portability and Accountability Act (HIPAA)
The fundamental purpose of examining information about potentially avoidable hospital days is to -
ANSWER identify ways to improve the quality of service delivery
Large case loads can - ANSWER diminish the quality of care delivered.
Which phase of the case management process includes a determination of whether a client/support
system would benefit from case management services? - ANSWER Screening
When addressing client/support system issues and concerns post discharge, it is important to -
ANSWER modify the client/support system's transition plan if needed
An example of enhancing a client's acquisition of abilities and skills necessary for success is -
ANSWER allowing the client to experiment with certain behaviors/strategies
Older adults are more vulnerable to safety risks during care transitions if they have - ANSWER
multiple comorbidities
