NHA CCMA Administrative Assisting Review Exam|
Questions with Correct Answers| 2026/2027 Update|
Graded A+| Perfect Score Download
(HCPCS) code identifies - Correct Answer ✅💯Supplies, Procedures, & Services not
described by CPT
(HCPCS) examples - Correct Answer ✅💯Medical supplies, Therapies, Transportation
A chart review is performed to make sure - Correct Answer ✅💯the encounter,
prescriptions, follow-up, and communications are all completely and accurately documented.
A concurrent review - Correct Answer ✅💯a type of audit performed at inpatient facilities.
These audits are done during a patient's stay to ensure documentation completeness and
efficacy of treatment.
a contractual adjustment - Correct Answer ✅💯the difference between the billed and
allowed amounts for medical services or any write-off amounts
a MA can document items such as - Correct Answer ✅💯communication with the patient,
recording vital signs and obtaining the chief complaint, history of present illness, and
completing preauthorization requests based upon the medical provider's documentation for
the encounter.
A minimum number of supplies is usually determined - Correct Answer ✅💯by the type of
office and the total patients seen each day
A patient who calls in with a request for an urgent visit for minor injuries or acute conditions
not requiring emergency care - Correct Answer ✅💯would be prioitized
A supply chain consists of - Correct Answer ✅💯a relationship between a company and its
suppliers to produce and distribute a specific product to buyers
a synchronous conversation - Correct Answer ✅💯the medical provider and the patient are
in separate locations
Accounts receivables (A/R) - Correct Answer ✅💯any amount of money that is anticipated
to be paid to it, including medical services billed
Adjudicated claims can result in - Correct Answer ✅💯denial or incorrect reimbursement,
which requires follow-up to determine the reason for the denial or partial payment and the
proper action to take.
Administrative supplies can include - Correct Answer ✅💯paper, pencils, and other clerical
supplies
after - Correct Answer ✅💯visit summary (AVS)- Information that includes follow-up
appointments, provider orders, instructions, educational resources, and financial account
information.
,aging report - Correct Answer ✅💯used so that the older debts can be addressed first. This
information can also be used to identify potential collections from delinquent accounts.
an example of proactive measures - Correct Answer ✅💯to provide smoking cessation
education to a patient who wishes to quit smoking.
Another consideration of scheduling is to ask if - Correct Answer ✅💯they prefer a virtual
(telehealth) or an in-person visit.
Another payer - Correct Answer ✅💯specific example - providing the date of injury on the
worker's compensation claim for a patient who was injured or became ill as a result of
performing their job.
Any noted discrepancies in the record are - Correct Answer ✅💯resolved by the provider
and then signed off. The documentation is then compared to the related billing claims, and
any differences are corrected by the billing staff
Archived records may need to be retrieved for the purpose of - Correct Answer ✅💯medical
history, general patient care, or in the event of a legal matter, such as a subpoena.
archived records would be stored - Correct Answer ✅💯a convenient offsite location to
allow for retrieval as necessary
Areas of concentration include - Correct Answer ✅💯preventive care and screenings,
minimizing risks such as preventing hospital readmissions, or other condition-specific
measures that can improve the overall health care outcome of patients
Based on the payer - Correct Answer ✅💯medical nutrition therapy and many mental health
services can also be done with telehealth services.
Centers for Medicare & Medicaid Services (CMS) - Correct Answer ✅💯A federal agency
that oversees the Medicare program and assists states with Medicaid programs.
Charting - Correct Answer ✅💯the process of documenting patient findings in their health
records. This includes evaluations, determinations, treatments, and any follow-up needed.
Claim denials often result from - Correct Answer ✅💯missing, incomplete, or inaccurate
demographic information, and the check-in process is the time to ensure accuracy.
Claims are prepared - Correct Answer ✅💯using the practice management software that
uses information captured directly from the patient encounter.
Claims should be resubmitted - Correct Answer ✅💯after any needed corrections to the
original claim have been made
Clearhouses serve as - Correct Answer ✅💯go-betweens between providers, billing groups,
and payers for transmitting electronic claim information into specific forms required by the
payers
Clearinghouse - Correct Answer ✅💯An organization that accepts the claims data from a
health care provider, performs edits comparable to payer edits, and submits clean claims to
the third-party payer.
, clinical equipment with calibration - Correct Answer ✅💯is documented in equipment
inspection logs, which also provide the timeline of recommended and required maintenance
Clinical supplies include items - Correct Answer ✅💯exam room table covers, bandages,
and supplies for injections, blood draws, and other more detailed procedures performed
Clustering - Correct Answer ✅💯Scheduling patients in groups with common medical
needs.
Clustering scheduling method - Correct Answer ✅💯Patients are scheduled in groups with
common medical needs (schedule all new patients on Tuesdays or all wellness exams on
Fridays)
Coaching and education can help to - Correct Answer ✅💯alleviate many of the
technological barriers to telehealth visits.
Coinsurance - Correct Answer ✅💯The percentage of the allowed amount the patient will
pay once the deductible is met.
Collecting patient financial responsibility - Correct Answer ✅💯must be done proactively to
make it an easier and more successful process
Common Insufficient Documentation Errors - Correct Answer ✅💯Incomplete progress
notes, Unauthenticated medical records (missing signatures and dates), Insufficient
documentation supporting conservative medical management was attempted , Documentation
that did not support certification of the plan of care for physical therapy, Incorrect coding of
Evaluation and Management (E/M) services to support medical necessity, No evidentiary
radiographs to support medical necessity
complex process - Correct Answer ✅💯ordering, receiving, stocking, and organizing
supplies as well as documenting and verifying correct amounts
Comprehensive - Correct Answer ✅💯New or established patient for a specified complaint
at highest coding level, multiple complaints, injuries, or worsening chronic conditions
Comprehensive required time - Correct Answer ✅💯45 to 60 minutes
Conditions that can be diagnosed based on asking questions and symptoms and reviewing
objective data - Correct Answer ✅💯skin conditions, gastrointestinal system symptoms,
aches and pains related to the musculoskeletal system, and headaches
Confirm the medical services provided and - Correct Answer ✅💯the coding aligns with the
documentation
Copayment - Correct Answer ✅💯A set amount determined by the plan/payer that the
patient pays for specified services, usually office visits and emergency department visits.
Copayments and predetermined patient financial responsibilities should be - Correct Answer
✅💯collected at the time of service, and patients should be informed prior to arriving to the
appointment.
Questions with Correct Answers| 2026/2027 Update|
Graded A+| Perfect Score Download
(HCPCS) code identifies - Correct Answer ✅💯Supplies, Procedures, & Services not
described by CPT
(HCPCS) examples - Correct Answer ✅💯Medical supplies, Therapies, Transportation
A chart review is performed to make sure - Correct Answer ✅💯the encounter,
prescriptions, follow-up, and communications are all completely and accurately documented.
A concurrent review - Correct Answer ✅💯a type of audit performed at inpatient facilities.
These audits are done during a patient's stay to ensure documentation completeness and
efficacy of treatment.
a contractual adjustment - Correct Answer ✅💯the difference between the billed and
allowed amounts for medical services or any write-off amounts
a MA can document items such as - Correct Answer ✅💯communication with the patient,
recording vital signs and obtaining the chief complaint, history of present illness, and
completing preauthorization requests based upon the medical provider's documentation for
the encounter.
A minimum number of supplies is usually determined - Correct Answer ✅💯by the type of
office and the total patients seen each day
A patient who calls in with a request for an urgent visit for minor injuries or acute conditions
not requiring emergency care - Correct Answer ✅💯would be prioitized
A supply chain consists of - Correct Answer ✅💯a relationship between a company and its
suppliers to produce and distribute a specific product to buyers
a synchronous conversation - Correct Answer ✅💯the medical provider and the patient are
in separate locations
Accounts receivables (A/R) - Correct Answer ✅💯any amount of money that is anticipated
to be paid to it, including medical services billed
Adjudicated claims can result in - Correct Answer ✅💯denial or incorrect reimbursement,
which requires follow-up to determine the reason for the denial or partial payment and the
proper action to take.
Administrative supplies can include - Correct Answer ✅💯paper, pencils, and other clerical
supplies
after - Correct Answer ✅💯visit summary (AVS)- Information that includes follow-up
appointments, provider orders, instructions, educational resources, and financial account
information.
,aging report - Correct Answer ✅💯used so that the older debts can be addressed first. This
information can also be used to identify potential collections from delinquent accounts.
an example of proactive measures - Correct Answer ✅💯to provide smoking cessation
education to a patient who wishes to quit smoking.
Another consideration of scheduling is to ask if - Correct Answer ✅💯they prefer a virtual
(telehealth) or an in-person visit.
Another payer - Correct Answer ✅💯specific example - providing the date of injury on the
worker's compensation claim for a patient who was injured or became ill as a result of
performing their job.
Any noted discrepancies in the record are - Correct Answer ✅💯resolved by the provider
and then signed off. The documentation is then compared to the related billing claims, and
any differences are corrected by the billing staff
Archived records may need to be retrieved for the purpose of - Correct Answer ✅💯medical
history, general patient care, or in the event of a legal matter, such as a subpoena.
archived records would be stored - Correct Answer ✅💯a convenient offsite location to
allow for retrieval as necessary
Areas of concentration include - Correct Answer ✅💯preventive care and screenings,
minimizing risks such as preventing hospital readmissions, or other condition-specific
measures that can improve the overall health care outcome of patients
Based on the payer - Correct Answer ✅💯medical nutrition therapy and many mental health
services can also be done with telehealth services.
Centers for Medicare & Medicaid Services (CMS) - Correct Answer ✅💯A federal agency
that oversees the Medicare program and assists states with Medicaid programs.
Charting - Correct Answer ✅💯the process of documenting patient findings in their health
records. This includes evaluations, determinations, treatments, and any follow-up needed.
Claim denials often result from - Correct Answer ✅💯missing, incomplete, or inaccurate
demographic information, and the check-in process is the time to ensure accuracy.
Claims are prepared - Correct Answer ✅💯using the practice management software that
uses information captured directly from the patient encounter.
Claims should be resubmitted - Correct Answer ✅💯after any needed corrections to the
original claim have been made
Clearhouses serve as - Correct Answer ✅💯go-betweens between providers, billing groups,
and payers for transmitting electronic claim information into specific forms required by the
payers
Clearinghouse - Correct Answer ✅💯An organization that accepts the claims data from a
health care provider, performs edits comparable to payer edits, and submits clean claims to
the third-party payer.
, clinical equipment with calibration - Correct Answer ✅💯is documented in equipment
inspection logs, which also provide the timeline of recommended and required maintenance
Clinical supplies include items - Correct Answer ✅💯exam room table covers, bandages,
and supplies for injections, blood draws, and other more detailed procedures performed
Clustering - Correct Answer ✅💯Scheduling patients in groups with common medical
needs.
Clustering scheduling method - Correct Answer ✅💯Patients are scheduled in groups with
common medical needs (schedule all new patients on Tuesdays or all wellness exams on
Fridays)
Coaching and education can help to - Correct Answer ✅💯alleviate many of the
technological barriers to telehealth visits.
Coinsurance - Correct Answer ✅💯The percentage of the allowed amount the patient will
pay once the deductible is met.
Collecting patient financial responsibility - Correct Answer ✅💯must be done proactively to
make it an easier and more successful process
Common Insufficient Documentation Errors - Correct Answer ✅💯Incomplete progress
notes, Unauthenticated medical records (missing signatures and dates), Insufficient
documentation supporting conservative medical management was attempted , Documentation
that did not support certification of the plan of care for physical therapy, Incorrect coding of
Evaluation and Management (E/M) services to support medical necessity, No evidentiary
radiographs to support medical necessity
complex process - Correct Answer ✅💯ordering, receiving, stocking, and organizing
supplies as well as documenting and verifying correct amounts
Comprehensive - Correct Answer ✅💯New or established patient for a specified complaint
at highest coding level, multiple complaints, injuries, or worsening chronic conditions
Comprehensive required time - Correct Answer ✅💯45 to 60 minutes
Conditions that can be diagnosed based on asking questions and symptoms and reviewing
objective data - Correct Answer ✅💯skin conditions, gastrointestinal system symptoms,
aches and pains related to the musculoskeletal system, and headaches
Confirm the medical services provided and - Correct Answer ✅💯the coding aligns with the
documentation
Copayment - Correct Answer ✅💯A set amount determined by the plan/payer that the
patient pays for specified services, usually office visits and emergency department visits.
Copayments and predetermined patient financial responsibilities should be - Correct Answer
✅💯collected at the time of service, and patients should be informed prior to arriving to the
appointment.
