MGSC 487 FINAL EXAM (HANDLEY) STUDY GUIDE
Supplier Contracting Articles (take aways) - Answers - - Contracts are bound to be
incomplete when they don't specify how to resolve conflicts in the future (i.e.
contingencies)
- Managers and lawyers must work together close any gaps there might be in the
contract over time
-
Negotiations Articles (take aways) - Answers - - In extreme negotiations, its best not to
act fast. Instead it's better to slow down a reevaluate the situation at hand
- Know your BATNA before entering a negotiation (Improve yours,Identify the other
side's, or weaken the other side's)
- Value Creation through trades is possible when a party has something he or she
values less than does the other party
- Win-win situation by not making concessions to each other, but rather look for joint
gain options
Supplier Management and Development Articles - Answers - - Involving the supplier in
its processes, shares its information and provided assistance, it will increase that
suppliers willingness to invest in innovation related activities
- To avoid pitfalls should openly address initial doubts and resolve issues as soon as
possible, Relationship management is critical to success
Metalcraft Supplier Scorecard Case - Answers -
SPI Calculation - Answers - Total Purchases + Nonperformance Costs/ Total Purchases
- SPI has a base value of 1.0
- It is a total cost index calculated for each item or commodity provided by a supplier
Supply Risk Management Articles (take aways) - Answers - - While costly, its important
to make investments in mapping your supply networks to be prepared in case of
another crisis
- Over the past several decades S-chains have become more globalized resulting in
more complex supply lines that can be expensive to track with technology. The real risk
lies with the secondary suppliers which are smaller and tend to not get noticed often
- Due to unexpected events companies are beginning to move away from the JIT model
in instituting more safeguards in the case of something unexpected
Cisco SCRM Case - Answers -
Supplier Contracting Articles (take aways) - Answers - - Contracts are bound to be
incomplete when they don't specify how to resolve conflicts in the future (i.e.
contingencies)
- Managers and lawyers must work together close any gaps there might be in the
contract over time
-
Negotiations Articles (take aways) - Answers - - In extreme negotiations, its best not to
act fast. Instead it's better to slow down a reevaluate the situation at hand
- Know your BATNA before entering a negotiation (Improve yours,Identify the other
side's, or weaken the other side's)
- Value Creation through trades is possible when a party has something he or she
values less than does the other party
- Win-win situation by not making concessions to each other, but rather look for joint
gain options
Supplier Management and Development Articles - Answers - - Involving the supplier in
its processes, shares its information and provided assistance, it will increase that
suppliers willingness to invest in innovation related activities
- To avoid pitfalls should openly address initial doubts and resolve issues as soon as
possible, Relationship management is critical to success
Metalcraft Supplier Scorecard Case - Answers -
SPI Calculation - Answers - Total Purchases + Nonperformance Costs/ Total Purchases
- SPI has a base value of 1.0
- It is a total cost index calculated for each item or commodity provided by a supplier
Supply Risk Management Articles (take aways) - Answers - - While costly, its important
to make investments in mapping your supply networks to be prepared in case of
another crisis
- Over the past several decades S-chains have become more globalized resulting in
more complex supply lines that can be expensive to track with technology. The real risk
lies with the secondary suppliers which are smaller and tend to not get noticed often
- Due to unexpected events companies are beginning to move away from the JIT model
in instituting more safeguards in the case of something unexpected
Cisco SCRM Case - Answers -
