BUSINESS DRIVEN TECHNOLOGY
COMPREHENSIVE SOLVED QUESTIONS AND
COMPLETE ANSWERS
◉ Managerial level.
Answer: employees are continuously evaluation company
operations to hone the firm's abilities to identify, adapt to, and
leverage change
◉ Semistructured decisions.
Answer: occur in situations in which a few established processes
help to evaluate potential solutions, but not enough to lead to a
definite recommended decision
◉ Strategic level.
Answer: managers develop overall business strategies, goals, and
objectives as part of the company's strategic plan
◉ Unstructured decisions.
Answer: occurs when no procedures or rules exist to guide decision
makers toward the correct choice
◉ Model.
, Answer: simplified representation or abstraction of reality
◉ Online transaction processing (OLTP).
Answer: the capture of transaction and event information using
technology to process the information according to defined business
rules, store the information, and update existing information to
reflect the new information
◉ Transaction processing system (TPS).
Answer: the basic business system that serves the operational level
and assists in making structured decisions
◉ Source documents.
Answer: describes the original transaction record along with details
such as its date, purpose, and amount spent and includes cash
receipts, canceled checks, invoices, customer refunds, employee time
sheets
◉ Online analytical processing (OLAP).
Answer: manipulation of information to create business intelligence
in support of strategic decision making
◉ Decision support systems (DSSs).
COMPREHENSIVE SOLVED QUESTIONS AND
COMPLETE ANSWERS
◉ Managerial level.
Answer: employees are continuously evaluation company
operations to hone the firm's abilities to identify, adapt to, and
leverage change
◉ Semistructured decisions.
Answer: occur in situations in which a few established processes
help to evaluate potential solutions, but not enough to lead to a
definite recommended decision
◉ Strategic level.
Answer: managers develop overall business strategies, goals, and
objectives as part of the company's strategic plan
◉ Unstructured decisions.
Answer: occurs when no procedures or rules exist to guide decision
makers toward the correct choice
◉ Model.
, Answer: simplified representation or abstraction of reality
◉ Online transaction processing (OLTP).
Answer: the capture of transaction and event information using
technology to process the information according to defined business
rules, store the information, and update existing information to
reflect the new information
◉ Transaction processing system (TPS).
Answer: the basic business system that serves the operational level
and assists in making structured decisions
◉ Source documents.
Answer: describes the original transaction record along with details
such as its date, purpose, and amount spent and includes cash
receipts, canceled checks, invoices, customer refunds, employee time
sheets
◉ Online analytical processing (OLAP).
Answer: manipulation of information to create business intelligence
in support of strategic decision making
◉ Decision support systems (DSSs).
