CIS 359
Contingency Planning in Action
CIS 359: Disaster Recovery Management
Contingency Planning for Company
Burton Auto Parts LLC is a company out of Durham, NC. We deliver parts and we have
auto parts stores in most towns and cities in North Carolina. We have a contingency plan in
place, but it has not been revamped in about two years now, so that is what we are going to be
working to update. Decker & Townes stated, "Continuity planning is not a simple exercise; it
requires preparation and a significant investment in employee time and training. Penny (2013)
lists five myths that keep organizations from fully engaging in disaster planning. The first myth
is that the organization is not at risk; that organizations simply do not think it will ever happen to
them. The second myth is that existing plans are adequate, although most have never been tested.
Most plans revolve around how to report a fire or emergency, evacuation procedures, information
on how to account for all employees, critical physical plant operations, medical or rescue duties,
and names and titles of employees who are in charge." (Decker & Townes, 1, p. 5). The authors
speak about how continuity planning is not easy to plan. There are a whole lot of methods and
procedures that need to be carried out before you can consider your plan to be effective. And
even if you do get it to the point where it is effective it will always need to be updated. Every
threat, disaster, and cyberattack is different and that is why a contingency plan needs to be
updated. Burton Auto Parts LLC also has a website that customers can use to get their custom
auto parts. The website is one of the reasons that contingency planning is needed. We
, immaculate marketing and advertising and for the last ten years, we have made way over our
projected profit margins. The corporate part of the company is more in tune with the regular
employees of the company everyone knows that is how we beat our profit margins for the last ten
years straight. We are in more than forty North Carolina towns and cities but beating our profit
margins for the last ten years is allowing us to expand out of the North Carolina towns and cities
to places like Los Angeles, California, Manhattan, New York, Chicago, Illinois, Philadelphia,
Pennsylvania, and Louisiana, New Orleans. It is just one store for each if everything goes well
within two years we will be expanding to more cities. In each location we staff 20 to 25
employees, in our on-line, we staff 50 to 100. The business is doing well for itself. The primary
business functions of the store are to keep the shelves stocked and the customers happy. The
operational and technical details are where our problems come in, therefore we are updating the
contingency plans because we have been hacked two or three times, they did not get any money,
but we want our customers to know that information is safe in our care.
Contingency Planning Procedures
When creating a contingency plan, you need to create a team which would be
program management. Second, is the planning phase at this point you conduct risk assessments
and business impact analysis. Third, is the implementation phase, internal and external
notifications are developed and/or revamped. Fourth, is the testing and exercise phase, recovery
capabilities are tested for validation. Training personnel also happens in this phase. And fifth is
program management, long-term support plans are created in this phase, and short-term support
plans. Honig states, "A business plan may be defined as a written document that describes the
current state and the presupposed future of an organization. Evidence suggests that business
schools teach business planning because plans ostensibly assist entrepreneurs and nascent
entrepreneurs as they engage in overly complex and uncertain activities." (Honig, 2, p. 2004).
Contingency Planning in Action
CIS 359: Disaster Recovery Management
Contingency Planning for Company
Burton Auto Parts LLC is a company out of Durham, NC. We deliver parts and we have
auto parts stores in most towns and cities in North Carolina. We have a contingency plan in
place, but it has not been revamped in about two years now, so that is what we are going to be
working to update. Decker & Townes stated, "Continuity planning is not a simple exercise; it
requires preparation and a significant investment in employee time and training. Penny (2013)
lists five myths that keep organizations from fully engaging in disaster planning. The first myth
is that the organization is not at risk; that organizations simply do not think it will ever happen to
them. The second myth is that existing plans are adequate, although most have never been tested.
Most plans revolve around how to report a fire or emergency, evacuation procedures, information
on how to account for all employees, critical physical plant operations, medical or rescue duties,
and names and titles of employees who are in charge." (Decker & Townes, 1, p. 5). The authors
speak about how continuity planning is not easy to plan. There are a whole lot of methods and
procedures that need to be carried out before you can consider your plan to be effective. And
even if you do get it to the point where it is effective it will always need to be updated. Every
threat, disaster, and cyberattack is different and that is why a contingency plan needs to be
updated. Burton Auto Parts LLC also has a website that customers can use to get their custom
auto parts. The website is one of the reasons that contingency planning is needed. We
, immaculate marketing and advertising and for the last ten years, we have made way over our
projected profit margins. The corporate part of the company is more in tune with the regular
employees of the company everyone knows that is how we beat our profit margins for the last ten
years straight. We are in more than forty North Carolina towns and cities but beating our profit
margins for the last ten years is allowing us to expand out of the North Carolina towns and cities
to places like Los Angeles, California, Manhattan, New York, Chicago, Illinois, Philadelphia,
Pennsylvania, and Louisiana, New Orleans. It is just one store for each if everything goes well
within two years we will be expanding to more cities. In each location we staff 20 to 25
employees, in our on-line, we staff 50 to 100. The business is doing well for itself. The primary
business functions of the store are to keep the shelves stocked and the customers happy. The
operational and technical details are where our problems come in, therefore we are updating the
contingency plans because we have been hacked two or three times, they did not get any money,
but we want our customers to know that information is safe in our care.
Contingency Planning Procedures
When creating a contingency plan, you need to create a team which would be
program management. Second, is the planning phase at this point you conduct risk assessments
and business impact analysis. Third, is the implementation phase, internal and external
notifications are developed and/or revamped. Fourth, is the testing and exercise phase, recovery
capabilities are tested for validation. Training personnel also happens in this phase. And fifth is
program management, long-term support plans are created in this phase, and short-term support
plans. Honig states, "A business plan may be defined as a written document that describes the
current state and the presupposed future of an organization. Evidence suggests that business
schools teach business planning because plans ostensibly assist entrepreneurs and nascent
entrepreneurs as they engage in overly complex and uncertain activities." (Honig, 2, p. 2004).
