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Security Guard Module 4-6 Questions with 100% Verified Answers
UPDATED!!!
When dealing with the media the private Security Officer:
A. Should NOT act as a public relations expert
B. Must keep confidential and or specific details pertaining to an
investigation from the general public / media
C. Should request the person or persons whose responsibility it
is to act as the Public Relations Officer
D. Must NOT make any offhanded comments that can be
overheard by members of the media
E. All of the above - ANSWER E
Which of the following are effective interpersonal
communication tools?
A. Using short, commonly understood words.
B. Avoid using slang
C. Avoid using difficult phrases that are hard to understand
D. Use short sentences in order to reduce deviation
E. All of the above - ANSWER E
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Appearance is the first nonverbal communication the officer has
with anyone (T/F) - ANSWER True
"Command Presence" includes which of the following?
A. General behavior
B. Appearance
C. Professional conduct
D. Self confidence and assertiveness
E. All of the above - ANSWER E
Courtesy is demonstrated by interacting with others with
respect, kindness, and consideration. (T/F) - ANSWER True
Which of the following are obstacles to effective
communication?
A. Lack of attention and interest
B. Language differences
C. Cultural differences
D. All of the above - ANSWER D
Security Guard Module 4-6 Questions with 100% Verified Answers
UPDATED!!!
When dealing with the media the private Security Officer:
A. Should NOT act as a public relations expert
B. Must keep confidential and or specific details pertaining to an
investigation from the general public / media
C. Should request the person or persons whose responsibility it
is to act as the Public Relations Officer
D. Must NOT make any offhanded comments that can be
overheard by members of the media
E. All of the above - ANSWER E
Which of the following are effective interpersonal
communication tools?
A. Using short, commonly understood words.
B. Avoid using slang
C. Avoid using difficult phrases that are hard to understand
D. Use short sentences in order to reduce deviation
E. All of the above - ANSWER E
, Page |2
Appearance is the first nonverbal communication the officer has
with anyone (T/F) - ANSWER True
"Command Presence" includes which of the following?
A. General behavior
B. Appearance
C. Professional conduct
D. Self confidence and assertiveness
E. All of the above - ANSWER E
Courtesy is demonstrated by interacting with others with
respect, kindness, and consideration. (T/F) - ANSWER True
Which of the following are obstacles to effective
communication?
A. Lack of attention and interest
B. Language differences
C. Cultural differences
D. All of the above - ANSWER D
