MPO FINAL EXAM UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Question:
(T/F): The Supreme Court ruled that an employer who fires an individual for
being gay or transgender violates the Title VII of the Civil Rights Act of 1964.
Answer:
True
Question:
A __________ rater error is one in which a rater gives middle or average ratings
to all employees despite their performance.
Answer:
central tendency
Question:
The two strategy types according to Michael Porter (Porter's Typology) are
Differentiation and..........
Answer:
Cost leadership
Question:
__________ examines the organization's operating environment to identify
opportunities and threats.
Answer:
External analysis
Question:
(T/F): The process of providing employees information regarding their
performance effectiveness is called performance feedback.
Answer:
True
Question:
An assessment tool used in the hiring process disproportionately screens out
applicants for exempt level professional positions based on race and sex. What
is this an example of?
Answer:
disparate treatment
Question:
(T/F): Disparate treatment exists when individuals in similar situations are
treated differently and the different treatment is based on an individual's race,
color, reli-
gion, sex, national origin, age, or disability status.
Answer:
True
,Question:
When human resource management is informed of a strategic plan that has
been developed, it is an example of what type of integration?
Answer:
One-way linkage
Question:
Victor took a test assessing his editing skills as part of the interview process for
an executive assistant position. Depending on Victor's score, the recruiter can
assume how successful he will be in the job, based on __________ validity.
Answer:
predictive
Question:
(T/F): Under the four-fifths rule, disparate treatment occurs if the hiring rate of
a minority group is less than 45 percent of the hiring rate for the majority
group.
Answer:
False
Question:
Executive Order 11246 (Affirmative Action) is enforced by the __________.
Answer:
Office of Federal Contract Compliance Pro-grams (OFCCP)
Question:
A restaurant in mid-town New York City has instituted a policy to hire
individuals living in close proximity to the restaurant to reduce instances of
employees coming in late. As the area surrounding the hotel is predominantly
populated with individuals of Caucasian origin, the Hispanic and
African-American communities became underrepresented in the restaurant's
workforce. This is an example of:
Answer:
disparate impact
Question:
(T/F): Title VII of the Civil Rights Act of 1964 provides that employers cannot
re-taliate against employees for opposing a perceived illegal employment
practice.
Answer:
True
Question:
(T/F): An overall cost leadership strategy is achieved primarily by offering
unique product features.
Answer:
False
Question:
Cindy has an employee that is extremely motivated to perform well. Cindy
hired the employee knowing that he was lacking in ability to excel in the job.
What is the best course of action for Cindy to take?
, Answer:
skill development activities such as training or temporary assignments.
Question:
(T/F): The comparative approach to performance management increases the
problems of leniency, central tendency, and strictness.
Answer:
False
Question:
(T/F): The goal of strategic management in an organization is to deploy and
allocate resources in a way that it provides the company with a competitive
advantage.
Answer:
True
Question:
(T/F): The Equal Employment Opportunity Commission has three major
responsibilities: investigating and resolving discrimination complaints,
gathering information, and issuing guidelines.
Answer:
True
Question:
Which of the following is responsible for enforcing the Age Discrimination in
Employment Act?
Answer:
Equal Employment Opportunity Commission (EEOC)
Question:
__________ interview confronts applicants on specific issues, questions, or
problems likely to arise on the job.
Answer:
Situational
Question:
A test-validation strategy performed by demonstrating that the items,
questions, or problems posed by a test are a representative sample of the kinds
of situations or problems that occur on the job is called __________.
Answer:
Content validity
Question:
(T/F): A ranking approach to performance management where the manager
crosses off the best and the worst employees is called a simple ranking.
Answer:
True
Question:
Which of the following states that it is illegal for an employer to refuse to hire
an individual or otherwise discriminate against this individual with respect to
compensation, terms, conditions, or privileges of employment because of such
individual's race, color, religion, sex, or national origin?
CORRECT ANSWERS
Question:
(T/F): The Supreme Court ruled that an employer who fires an individual for
being gay or transgender violates the Title VII of the Civil Rights Act of 1964.
Answer:
True
Question:
A __________ rater error is one in which a rater gives middle or average ratings
to all employees despite their performance.
Answer:
central tendency
Question:
The two strategy types according to Michael Porter (Porter's Typology) are
Differentiation and..........
Answer:
Cost leadership
Question:
__________ examines the organization's operating environment to identify
opportunities and threats.
Answer:
External analysis
Question:
(T/F): The process of providing employees information regarding their
performance effectiveness is called performance feedback.
Answer:
True
Question:
An assessment tool used in the hiring process disproportionately screens out
applicants for exempt level professional positions based on race and sex. What
is this an example of?
Answer:
disparate treatment
Question:
(T/F): Disparate treatment exists when individuals in similar situations are
treated differently and the different treatment is based on an individual's race,
color, reli-
gion, sex, national origin, age, or disability status.
Answer:
True
,Question:
When human resource management is informed of a strategic plan that has
been developed, it is an example of what type of integration?
Answer:
One-way linkage
Question:
Victor took a test assessing his editing skills as part of the interview process for
an executive assistant position. Depending on Victor's score, the recruiter can
assume how successful he will be in the job, based on __________ validity.
Answer:
predictive
Question:
(T/F): Under the four-fifths rule, disparate treatment occurs if the hiring rate of
a minority group is less than 45 percent of the hiring rate for the majority
group.
Answer:
False
Question:
Executive Order 11246 (Affirmative Action) is enforced by the __________.
Answer:
Office of Federal Contract Compliance Pro-grams (OFCCP)
Question:
A restaurant in mid-town New York City has instituted a policy to hire
individuals living in close proximity to the restaurant to reduce instances of
employees coming in late. As the area surrounding the hotel is predominantly
populated with individuals of Caucasian origin, the Hispanic and
African-American communities became underrepresented in the restaurant's
workforce. This is an example of:
Answer:
disparate impact
Question:
(T/F): Title VII of the Civil Rights Act of 1964 provides that employers cannot
re-taliate against employees for opposing a perceived illegal employment
practice.
Answer:
True
Question:
(T/F): An overall cost leadership strategy is achieved primarily by offering
unique product features.
Answer:
False
Question:
Cindy has an employee that is extremely motivated to perform well. Cindy
hired the employee knowing that he was lacking in ability to excel in the job.
What is the best course of action for Cindy to take?
, Answer:
skill development activities such as training or temporary assignments.
Question:
(T/F): The comparative approach to performance management increases the
problems of leniency, central tendency, and strictness.
Answer:
False
Question:
(T/F): The goal of strategic management in an organization is to deploy and
allocate resources in a way that it provides the company with a competitive
advantage.
Answer:
True
Question:
(T/F): The Equal Employment Opportunity Commission has three major
responsibilities: investigating and resolving discrimination complaints,
gathering information, and issuing guidelines.
Answer:
True
Question:
Which of the following is responsible for enforcing the Age Discrimination in
Employment Act?
Answer:
Equal Employment Opportunity Commission (EEOC)
Question:
__________ interview confronts applicants on specific issues, questions, or
problems likely to arise on the job.
Answer:
Situational
Question:
A test-validation strategy performed by demonstrating that the items,
questions, or problems posed by a test are a representative sample of the kinds
of situations or problems that occur on the job is called __________.
Answer:
Content validity
Question:
(T/F): A ranking approach to performance management where the manager
crosses off the best and the worst employees is called a simple ranking.
Answer:
True
Question:
Which of the following states that it is illegal for an employer to refuse to hire
an individual or otherwise discriminate against this individual with respect to
compensation, terms, conditions, or privileges of employment because of such
individual's race, color, religion, sex, or national origin?
