CIPS L4M8 EVALUATION TEST QUESTIONS AND
ANSWERS SET A+
✔✔Feedback should be delivered in the following ways - ✔✔- With good intentions
- In a timely manner
- In a spedific style
- With empathy or sympathy
- Constructivey
- With solutions, where possible
✔✔Seven types of waste: - ✔✔- Over production
- Unnecessary motion
- Wating
- Transport and handling
- Over processing
- Inventory
- Defects
✔✔Seven types of waste: Over production - ✔✔Printing paperwork before it is needed.
Processing an order before it is needed. Any processing that is done on a routine
schedule
✔✔Seven types of waste: Unnecessary motion - ✔✔Walking to copier. Walking
between offices. Central filing. Going on a 'safari' to find missing information. Tracking
between computer screens
✔✔Seven types of waste: Waiting - ✔✔Slow computer speed. Downtime (computer,
phone). Waiting for approvals. Waiting for information. Waiting for clarification or
correction of work received
✔✔Seven types of waste: Transport and handling - ✔✔Movement of paperwork.
Approvals. Excessive email attachments. Distributing unnecessary copies to people
who dont really need to know
, ✔✔Seven types of waste: Over processing - ✔✔Relying on inspections, rather than
designing the process to eliminate errors. Re-entering data into multiple information
systems. Making extra copies. Generating unused reports. Expediting. Using
unnecessary cumbersome processes.
✔✔Seven types of waste: Inventory - ✔✔Puchasing or making things before they are
needed. Things waiting in an (electronic or physical) inbox. Unread email. Any form of
batch processing (eg, transactions, reports)
✔✔Seven types of waste: Defects - ✔✔Data entry errors. Other entry or invoice errors.
Any error that gets passed downstream - only to be returned for correction or
clarification. Engineering change orders. Design flaws. Employee turnover
✔✔Applying continuous improvement methods to contract or supplier management can
achieve the following results - ✔✔- Reduced process time
- Reduced lead time
- Reduced defects
- Improved quality
- Improved innovation
- Reduced cost
- Improved sustainability
- Improved environmental practices
✔✔Donald Kirkpatrick's four levels of training evaluation are - ✔✔*Harder to measure*
4. Results: The performance-based that occured due to the training
3. Behaviour - The transfer of knowledge and skills to the job
2. Learning - The increase in knowledge and skills
1. Reaction - What participants feel about the training
*Easier to measure*
✔✔Contract can be changed by - ✔✔amendment or an addendum
✔✔An amendment - ✔✔a physical change in the existing agreement
✔✔An addendum - ✔✔when an additional document is added to the existing contract
✔✔Addendums are frequently used when - ✔✔the forecasted cost of a project rises and
approval is needed to increase the contracted spend
✔✔While managing relationships and collaborating with suppliers is good practice and
helpful to everyone involved, the procurement professional should not forget that any
relationship is exposed to risk. Risk can present itself in many of the following ways -
✔✔- Financial concerns
- Product defects
ANSWERS SET A+
✔✔Feedback should be delivered in the following ways - ✔✔- With good intentions
- In a timely manner
- In a spedific style
- With empathy or sympathy
- Constructivey
- With solutions, where possible
✔✔Seven types of waste: - ✔✔- Over production
- Unnecessary motion
- Wating
- Transport and handling
- Over processing
- Inventory
- Defects
✔✔Seven types of waste: Over production - ✔✔Printing paperwork before it is needed.
Processing an order before it is needed. Any processing that is done on a routine
schedule
✔✔Seven types of waste: Unnecessary motion - ✔✔Walking to copier. Walking
between offices. Central filing. Going on a 'safari' to find missing information. Tracking
between computer screens
✔✔Seven types of waste: Waiting - ✔✔Slow computer speed. Downtime (computer,
phone). Waiting for approvals. Waiting for information. Waiting for clarification or
correction of work received
✔✔Seven types of waste: Transport and handling - ✔✔Movement of paperwork.
Approvals. Excessive email attachments. Distributing unnecessary copies to people
who dont really need to know
, ✔✔Seven types of waste: Over processing - ✔✔Relying on inspections, rather than
designing the process to eliminate errors. Re-entering data into multiple information
systems. Making extra copies. Generating unused reports. Expediting. Using
unnecessary cumbersome processes.
✔✔Seven types of waste: Inventory - ✔✔Puchasing or making things before they are
needed. Things waiting in an (electronic or physical) inbox. Unread email. Any form of
batch processing (eg, transactions, reports)
✔✔Seven types of waste: Defects - ✔✔Data entry errors. Other entry or invoice errors.
Any error that gets passed downstream - only to be returned for correction or
clarification. Engineering change orders. Design flaws. Employee turnover
✔✔Applying continuous improvement methods to contract or supplier management can
achieve the following results - ✔✔- Reduced process time
- Reduced lead time
- Reduced defects
- Improved quality
- Improved innovation
- Reduced cost
- Improved sustainability
- Improved environmental practices
✔✔Donald Kirkpatrick's four levels of training evaluation are - ✔✔*Harder to measure*
4. Results: The performance-based that occured due to the training
3. Behaviour - The transfer of knowledge and skills to the job
2. Learning - The increase in knowledge and skills
1. Reaction - What participants feel about the training
*Easier to measure*
✔✔Contract can be changed by - ✔✔amendment or an addendum
✔✔An amendment - ✔✔a physical change in the existing agreement
✔✔An addendum - ✔✔when an additional document is added to the existing contract
✔✔Addendums are frequently used when - ✔✔the forecasted cost of a project rises and
approval is needed to increase the contracted spend
✔✔While managing relationships and collaborating with suppliers is good practice and
helpful to everyone involved, the procurement professional should not forget that any
relationship is exposed to risk. Risk can present itself in many of the following ways -
✔✔- Financial concerns
- Product defects
