WGU D351 CERTIFICATION ASSESSMENT
2026 MOST TESTED QUESTIONS AND
DETAILED SOLUTIONS GRADED A+
⩥ A human resources (HR) team is remapping job functions and
processes in its department. The team is focused on the use of resources
for different HR tasks and the associated costs.
Which part of the organizational operation is the HR team focused on?
Answer: Efficiency
⩥ Which group directly impacts company performance? Answer: Part-
time employees
⩥ A company's leaders are redefining the company's expectations and
goals. They need to communicate these changes to the rest of the
company.
What should leaders update to communicate the changes? Answer:
Mission statement
⩥ What should a business leader maximize to reduce an organization's
internal costs? Answer: Efficiency
, ⩥ Which organizational structural component standardizes jobs?
Answer: Formalization
⩥ Which component of organizational structure represents how policies
govern positions? Answer: Formalization
⩥ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term? Answer: self check out kiosk
⩥ Which input focuses on staffing needs for creating organizational
outputs? Answer: Personnel
⩥ Which process is critical for understanding and creating position
descriptions? Answer: Job analysis
⩥ A company's vice president (VP) of accounting filled a manager
position in the department with an internal analyst. The position was not
posted internally. Which type of recruiting is this? Answer: Targeted
⩥ What is the goal of the recruitment process? Answer: Hiring qualified
applicants who fit with the organization's culture
⩥ An applicant who is an introvert is concerned about the expectation to
attend the company's morale events if hired. Which fit selection
mismatch is the applicant worried about? Answer: Person-organization
2026 MOST TESTED QUESTIONS AND
DETAILED SOLUTIONS GRADED A+
⩥ A human resources (HR) team is remapping job functions and
processes in its department. The team is focused on the use of resources
for different HR tasks and the associated costs.
Which part of the organizational operation is the HR team focused on?
Answer: Efficiency
⩥ Which group directly impacts company performance? Answer: Part-
time employees
⩥ A company's leaders are redefining the company's expectations and
goals. They need to communicate these changes to the rest of the
company.
What should leaders update to communicate the changes? Answer:
Mission statement
⩥ What should a business leader maximize to reduce an organization's
internal costs? Answer: Efficiency
, ⩥ Which organizational structural component standardizes jobs?
Answer: Formalization
⩥ Which component of organizational structure represents how policies
govern positions? Answer: Formalization
⩥ Which form of technology innovation addresses a labor shortage and
reduces overall company costs long term? Answer: self check out kiosk
⩥ Which input focuses on staffing needs for creating organizational
outputs? Answer: Personnel
⩥ Which process is critical for understanding and creating position
descriptions? Answer: Job analysis
⩥ A company's vice president (VP) of accounting filled a manager
position in the department with an internal analyst. The position was not
posted internally. Which type of recruiting is this? Answer: Targeted
⩥ What is the goal of the recruitment process? Answer: Hiring qualified
applicants who fit with the organization's culture
⩥ An applicant who is an introvert is concerned about the expectation to
attend the company's morale events if hired. Which fit selection
mismatch is the applicant worried about? Answer: Person-organization
