Quiz - Supporting I/O Devices, Virtualization, Cloud
Computing, and Printers
Study Guide • 50 Questions
Correct answers are highlighted in green.
1. James works at a secure facility as an IT specialist, where there must never be
documents left in the printer to be picked up later, or possibly forgotten. What
feature can he configure to ensure documents are not printed until the user goes
to the printer and enters a code?
a. Unshared printing
b. AAA
c. Secured printing
d. Virtual printing
Explanation: Secured printing holds a document until the user goes to the printer and enters a
passcode, preventing confidential pages from being left unattended.
2. What step in the laser printing process is responsible for conditioning the
imaging drum in preparation for receiving an electrical charge?
a. Charging
b. Cleaning
c. Fusing
d. Transferring
Explanation: During the charging, or conditioning, step, the primary charging roller places a
uniform electrical charge on the imaging drum.
3. Abigail needs to move out of state to take care of her mother. She will need
secure remote access to continue working as a cloud engineer. What type of
connection does Abigail need to securely access the computing resources at her
company?
a. WAP
b. Firewall
c. UTM
d. VPN
Explanation: A VPN creates a secure connection that allows a remote worker to access
company network resources.
Quiz - Supporting I/O Devices, Virtualization, Cloud Computing, and Printers
, 4. A user contacted the help desk to report that the laser printer in his
department is wrinkling the paper when printed. The user checked the paper in
the supply tray, and it is smooth and unwrinkled. Which of the following is the
most likely reason for the wrinkled paper? (Select TWO.)
a. The user is selecting the wrong driver for the printer.
b. The paper is creased before it is installed in the printer.
c. The paper does not meet the requirements for the printer.
d. The pages being printed are using too much toner.
e. The paper is damp when run through the printer.
Explanation: Paper that is too thin or otherwise unsuitable can wrinkle during printing, and
damp paper can cause jams, creases, and wrinkles.
5. You are using a crimper to attach an RJ-45 connector to a Cat 6 UTP cable.
Your company requires that all cabling follow the TIA/EIA 568A standard. Starting
with pin 1 of the modular plug, which wire color code will you use?
a. Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown
b. Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown
c. Orange/white, orange, green/white, green, blue/white, blue, brown/white, brown
d. Green/white, green, orange/white, orange, blue/white, blue, brown/white, brown
Explanation: T568A uses green/white, green, orange/white, blue, blue/white, orange,
brown/white, and brown from pins 1 through 8.
6. You have been tasked with performing routine maintenance on an inkjet
printer. After printing a test page, you notice missing lines of print in various
areas throughout the page. Which of the following should you do to resolve this
issue? (Select TWO.)
a. Run the head cleaning utility.
b. Replace the toner cartridge.
c. Replace the fuser assembly.
d. Change the image drum.
e. Manually clean the print nozzles.
Explanation: Missing lines on an inkjet page are commonly caused by clogged or dried nozzles.
Run the built-in head-cleaning utility and manually clean the nozzles if needed.
7. A technician is working at a client's office after hours and needs two cables to
finish the work but does not have immediate access to prebuilt cables. One cable
is needed for a dial-up connection from the dial-up modem to an analog POTS
jack. The other cable is for an Ethernet connection from a computer to a keystone
jack. Which tools will the technician use to make the cables and verify that both
work properly? (Select THREE.)
a. Loopback plug
b. Cable stripper
c. Toner probe
Quiz - Supporting I/O Devices, Virtualization, Cloud Computing, and Printers
Computing, and Printers
Study Guide • 50 Questions
Correct answers are highlighted in green.
1. James works at a secure facility as an IT specialist, where there must never be
documents left in the printer to be picked up later, or possibly forgotten. What
feature can he configure to ensure documents are not printed until the user goes
to the printer and enters a code?
a. Unshared printing
b. AAA
c. Secured printing
d. Virtual printing
Explanation: Secured printing holds a document until the user goes to the printer and enters a
passcode, preventing confidential pages from being left unattended.
2. What step in the laser printing process is responsible for conditioning the
imaging drum in preparation for receiving an electrical charge?
a. Charging
b. Cleaning
c. Fusing
d. Transferring
Explanation: During the charging, or conditioning, step, the primary charging roller places a
uniform electrical charge on the imaging drum.
3. Abigail needs to move out of state to take care of her mother. She will need
secure remote access to continue working as a cloud engineer. What type of
connection does Abigail need to securely access the computing resources at her
company?
a. WAP
b. Firewall
c. UTM
d. VPN
Explanation: A VPN creates a secure connection that allows a remote worker to access
company network resources.
Quiz - Supporting I/O Devices, Virtualization, Cloud Computing, and Printers
, 4. A user contacted the help desk to report that the laser printer in his
department is wrinkling the paper when printed. The user checked the paper in
the supply tray, and it is smooth and unwrinkled. Which of the following is the
most likely reason for the wrinkled paper? (Select TWO.)
a. The user is selecting the wrong driver for the printer.
b. The paper is creased before it is installed in the printer.
c. The paper does not meet the requirements for the printer.
d. The pages being printed are using too much toner.
e. The paper is damp when run through the printer.
Explanation: Paper that is too thin or otherwise unsuitable can wrinkle during printing, and
damp paper can cause jams, creases, and wrinkles.
5. You are using a crimper to attach an RJ-45 connector to a Cat 6 UTP cable.
Your company requires that all cabling follow the TIA/EIA 568A standard. Starting
with pin 1 of the modular plug, which wire color code will you use?
a. Orange/white, orange, green/white, blue, blue/white, green, brown/white, brown
b. Green/white, green, orange/white, blue, blue/white, orange, brown/white, brown
c. Orange/white, orange, green/white, green, blue/white, blue, brown/white, brown
d. Green/white, green, orange/white, orange, blue/white, blue, brown/white, brown
Explanation: T568A uses green/white, green, orange/white, blue, blue/white, orange,
brown/white, and brown from pins 1 through 8.
6. You have been tasked with performing routine maintenance on an inkjet
printer. After printing a test page, you notice missing lines of print in various
areas throughout the page. Which of the following should you do to resolve this
issue? (Select TWO.)
a. Run the head cleaning utility.
b. Replace the toner cartridge.
c. Replace the fuser assembly.
d. Change the image drum.
e. Manually clean the print nozzles.
Explanation: Missing lines on an inkjet page are commonly caused by clogged or dried nozzles.
Run the built-in head-cleaning utility and manually clean the nozzles if needed.
7. A technician is working at a client's office after hours and needs two cables to
finish the work but does not have immediate access to prebuilt cables. One cable
is needed for a dial-up connection from the dial-up modem to an analog POTS
jack. The other cable is for an Ethernet connection from a computer to a keystone
jack. Which tools will the technician use to make the cables and verify that both
work properly? (Select THREE.)
a. Loopback plug
b. Cable stripper
c. Toner probe
Quiz - Supporting I/O Devices, Virtualization, Cloud Computing, and Printers
