HIT 206 MANAGEMENT TEST II- CH 8 QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
Eleanor is a release of information clerk in the HIM department. Once a quarter she meets with her
supervisor to review her productivity and progress toward her annual goals. This represents which
phase in the performance appraisal life cycle? - Answers periodic review
Charles is a supervisor of the imaging section of the HIM department. In trying to update scanning
productivity standards, Charles calls around to other area hospitals to ask what their scanning
standards are. This is an example of what source of performance data? - Answers benchmarking
In addition to calling other area hospitals, Charles also asked the current scanners to track their tasks
on an activity log. Each scanner logs in the time it takes to scan a specific amount of records. This is an
example of what source of performance data? - Answers work sampling
Elizabeth is single and has quite a few photos of her dog and two cats hung up where everyone can
see them. Elizabeth's work environment influences her job performance by creating: - Answers
workplace personalization
A sense of privacy in the work environment positively affects job performance by improving: -
Answers Personal space
Angela's annual performance appraisal is scheduled for next month. She has been asked by her
supervisor to provide the names of two peers and one person in another department with whom she
regularly interacts. These individuals will contribute to Angela's evaluation. This is an example of what
type of performance appraisal method? - Answers 360 performance appraisal
As an HIM manager, Chelsea documents both positive and negative examples of her employees' work
throughout the year. She refers to these examples during annual evaluations. This is an example of
what type of performance appraisal method? - Answers critical incident method
The following statement— "emergency room records: 35 records coded per hour"—is an example of
what type of performance indicator for a job performance standard? - Answers Quantity
The job performance standard "Inpatient records will be coded at 100 percent accuracy within one
day of discharge" exhibits which of the SMART method attributes? - Answers specific and measurable
Which of the following is an advantage to the graphic rating scale performance appraisal method? -
Answers takes less time to complete than other method
Jan, the new release of information manager, is participating in management orientation for the
healthcare organization. One section of orientation thoroughly reviews the tools and practices for
setting sustainable performance goals for employees, how to monitor employee progress toward job
performance goals, and ways to provide feedback to employees regarding job performance. This
section of orientation is called - Answers performance management
Margaret, the coding manager is starting to work on her employees' annual performance reviews. She
will need all of the performance management tools except: - Answers department office layout
The HIM director hired an HIM data integrity analyst. This is a new position with a newly created job
description. The director needs to develop performance standards for this job and she will review a
portion (a random selection) of the job tasks being performed in order to develop baseline data for
future job performance assessment. This method is called ________________. - Answers work
sampling
SMART goals are an objective way to develop job performance standards. The acronym SMART
represents: - Answers specific, measurable, attainable, realistic, and timely
It is important for an HIM manager to intercede quickly with early intervention and provide additional
training, support, or resources as necessary when an employee is experiencing ____________. -
Answers individual variances in job performance
Rachel is the newest member of the HIM management team and she just graduated with her
bachelor's degree in HIM. She has her RHIA credential and did well in school.
Rachel's job responsibilities include managing 20 employees in the electronic record management
area of the HIM department. Rachel as the credentials and education required for this job but she is
lacking _______________ which would provide her with the accumulation of relevant action,
knowledge, skills, and abilities that could enhance her job performance. - Answers job experience
The HIM department at University Hospital is assessing means of remuneration that will impact
employee and manager performance. All of the items should be considered when evaluating pay for
performance initiatives except: - Answers Human resources does not need to provide training to HIM
Eleanor is a release of information clerk in the HIM department. Once a quarter she meets with her
supervisor to review her productivity and progress toward her annual goals. This represents which
phase in the performance appraisal life cycle? - Answers periodic review
Charles is a supervisor of the imaging section of the HIM department. In trying to update scanning
productivity standards, Charles calls around to other area hospitals to ask what their scanning
standards are. This is an example of what source of performance data? - Answers benchmarking
In addition to calling other area hospitals, Charles also asked the current scanners to track their tasks
on an activity log. Each scanner logs in the time it takes to scan a specific amount of records. This is an
example of what source of performance data? - Answers work sampling
Elizabeth is single and has quite a few photos of her dog and two cats hung up where everyone can
see them. Elizabeth's work environment influences her job performance by creating: - Answers
workplace personalization
A sense of privacy in the work environment positively affects job performance by improving: -
Answers Personal space
Angela's annual performance appraisal is scheduled for next month. She has been asked by her
supervisor to provide the names of two peers and one person in another department with whom she
regularly interacts. These individuals will contribute to Angela's evaluation. This is an example of what
type of performance appraisal method? - Answers 360 performance appraisal
As an HIM manager, Chelsea documents both positive and negative examples of her employees' work
throughout the year. She refers to these examples during annual evaluations. This is an example of
what type of performance appraisal method? - Answers critical incident method
The following statement— "emergency room records: 35 records coded per hour"—is an example of
what type of performance indicator for a job performance standard? - Answers Quantity
The job performance standard "Inpatient records will be coded at 100 percent accuracy within one
day of discharge" exhibits which of the SMART method attributes? - Answers specific and measurable
Which of the following is an advantage to the graphic rating scale performance appraisal method? -
Answers takes less time to complete than other method
Jan, the new release of information manager, is participating in management orientation for the
healthcare organization. One section of orientation thoroughly reviews the tools and practices for
setting sustainable performance goals for employees, how to monitor employee progress toward job
performance goals, and ways to provide feedback to employees regarding job performance. This
section of orientation is called - Answers performance management
Margaret, the coding manager is starting to work on her employees' annual performance reviews. She
will need all of the performance management tools except: - Answers department office layout
The HIM director hired an HIM data integrity analyst. This is a new position with a newly created job
description. The director needs to develop performance standards for this job and she will review a
portion (a random selection) of the job tasks being performed in order to develop baseline data for
future job performance assessment. This method is called ________________. - Answers work
sampling
SMART goals are an objective way to develop job performance standards. The acronym SMART
represents: - Answers specific, measurable, attainable, realistic, and timely
It is important for an HIM manager to intercede quickly with early intervention and provide additional
training, support, or resources as necessary when an employee is experiencing ____________. -
Answers individual variances in job performance
Rachel is the newest member of the HIM management team and she just graduated with her
bachelor's degree in HIM. She has her RHIA credential and did well in school.
Rachel's job responsibilities include managing 20 employees in the electronic record management
area of the HIM department. Rachel as the credentials and education required for this job but she is
lacking _______________ which would provide her with the accumulation of relevant action,
knowledge, skills, and abilities that could enhance her job performance. - Answers job experience
The HIM department at University Hospital is assessing means of remuneration that will impact
employee and manager performance. All of the items should be considered when evaluating pay for
performance initiatives except: - Answers Human resources does not need to provide training to HIM
