OMVIC chapter 13 Questions with Correct Answers

OMVIC chapter 13 Questions with Correct
Answers
Not all customers are consumers, but all consumers are customers." Explain the

difference between a consumer and a customer.

A customer may be an individual acting for personal, family or household purposes, an

individual acting for business purposes (such as a sole proprietor) or a corporation.



A "consumer" also buys, leases or receives services from a dealer. However, a consumer is

someone acting for personal, family or household purposes, but is

NOT an individual acting for business purposes or a corporation.

True or False: The CPA protects "consumers" only

True

True or False: Protections under the CPA would apply to a carpenter buying a van for

his or her small carpentry business.

False

True or False: The CPA covers sales but not leases, and not services such as repairs.

False

True or False: The consumer can waive their rights under the CPA, but this must be in

writing.

False

Penalties for breaching the CPA can be severe. What is the maximum penalty for an

individual convicted of an offence under the CPA?