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AMAZON DRIVER TRAINING ACTUAL
2025/2026 Q&A 100% PASS
Module 1: Vehicle Safety and Inspections
Q1: Before starting your delivery route, you must complete the Daily Vehicle
Inspection Checklist (DVIC). Which of the following is considered a critical safety
defect that requires you to immediately report the vehicle as out-of-service?
A. A small crack in the side mirror that does not obstruct the driver's view
B. A non-functional third brake light with the other two brake lights working
properly
C. Brake pedal feels spongy or requires pumping to maintain pressure
[CORRECT]
D. A missing hubcap on the rear passenger-side wheel
Correct Answer: C
Rationale: A spongy brake pedal or one that requires pumping indicates a
potential brake system failure, which is a critical safety defect under Amazon's
DVIC protocol. Any brake-related issue makes the vehicle unsafe to operate and
must be reported immediately before the vehicle is placed in service.
Q2: You are conducting your pre-trip inspection on an Amazon electric delivery
van (EV). Which component should you verify is functioning properly that is
specific to EV operations and not found on traditional gas-powered vans?
A. Engine oil dipstick level
B. Regenerative braking system indicator [CORRECT]
C. Transmission fluid color
D. Exhaust system integrity
Correct Answer: B
, 2
Rationale: Amazon's EV fleet utilizes regenerative braking systems, which
capture energy during deceleration. Drivers must verify this system is functioning
during pre-trip inspections, as it affects both braking performance and battery
range. Traditional gas vehicles do not have this system.
Q3: During your post-trip DVIC, you notice a minor dent on the rear bumper that
was not present at the start of your shift. What is your required next step?
A. Ignore it if the dent is smaller than a golf ball, as only major damage needs
reporting
B. Document it on the DVIC, report it to your DSP dispatcher immediately, and
complete an incident report [CORRECT]
C. Wait until the end of the week to mention it during your weekly check-in
D. Take a photo but only report it if another driver asks about it
Correct Answer: B
Rationale: Amazon policy requires all vehicle damage discovered during pre-trip
or post-trip inspections to be documented on the DVIC and reported to dispatch
immediately. Even minor damage must be reported to maintain fleet integrity,
ensure proper repairs, and protect the driver from liability.
Q4: While performing your pre-trip inspection, you discover that one of the van's
backup cameras is displaying a black screen. The van's mirrors are all intact and
functional. What should you do?
A. Proceed with the route since mirrors provide adequate visibility for backing
B. Report the defect on the DVIC and request a replacement vehicle if a backup
camera is required for your assigned van type [CORRECT]
C. Try to fix the camera yourself by adjusting the wiring behind the display
D. Complete the route but avoid backing up for the entire shift
Correct Answer: B
Rationale: Backup cameras are considered essential safety equipment on
Amazon delivery vans. Any malfunction must be documented on the DVIC, and if
the camera is required for the specific vehicle type, the van should be taken out
, 3
of service until repaired. Drivers must never attempt to repair vehicle systems
themselves.
Q5: Which of the following is the correct sequence for conducting a proper pre-
trip vehicle inspection?
A. Start the engine first, then walk around the vehicle to check lights and tires
B. Conduct a walk-around inspection first, then check interior controls, then start
the engine to verify warning lights and systems [CORRECT]
C. Check only the tires and fuel level, then begin your route
D. Inspect the cargo area first, then the engine compartment, and skip the exterior
if it rained recently
Correct Answer: B
Rationale: The proper pre-trip inspection sequence is: exterior walk-around (tires,
lights, body damage, fluid leaks), interior controls (seatbelt, mirrors, horn,
wipers), then start the engine to check warning lights, gauges, and electronic
systems. This systematic approach ensures no critical items are missed.
Q6: You are driving an Amazon delivery van equipped with an in-van delivery
system. During your pre-trip inspection, which in-van system check is most
critical for safe operation?
A. Verifying the radio presets are programmed to your preferred stations
B. Confirming the in-van tablet or display is securely mounted, charged, and
displaying route information correctly [CORRECT]
C. Checking that the cup holders are clean and free of debris
D. Ensuring the passenger seat is adjusted to your preferred recline angle
Correct Answer: B
Rationale: The in-van delivery system (tablet/display) is critical for route
navigation, package scanning, and delivery confirmation. It must be securely
mounted to prevent it from becoming a projectile in a collision, fully charged to
last the shift, and functioning properly to ensure accurate deliveries and safe
driving.
AMAZON DRIVER TRAINING ACTUAL
2025/2026 Q&A 100% PASS
Module 1: Vehicle Safety and Inspections
Q1: Before starting your delivery route, you must complete the Daily Vehicle
Inspection Checklist (DVIC). Which of the following is considered a critical safety
defect that requires you to immediately report the vehicle as out-of-service?
A. A small crack in the side mirror that does not obstruct the driver's view
B. A non-functional third brake light with the other two brake lights working
properly
C. Brake pedal feels spongy or requires pumping to maintain pressure
[CORRECT]
D. A missing hubcap on the rear passenger-side wheel
Correct Answer: C
Rationale: A spongy brake pedal or one that requires pumping indicates a
potential brake system failure, which is a critical safety defect under Amazon's
DVIC protocol. Any brake-related issue makes the vehicle unsafe to operate and
must be reported immediately before the vehicle is placed in service.
Q2: You are conducting your pre-trip inspection on an Amazon electric delivery
van (EV). Which component should you verify is functioning properly that is
specific to EV operations and not found on traditional gas-powered vans?
A. Engine oil dipstick level
B. Regenerative braking system indicator [CORRECT]
C. Transmission fluid color
D. Exhaust system integrity
Correct Answer: B
, 2
Rationale: Amazon's EV fleet utilizes regenerative braking systems, which
capture energy during deceleration. Drivers must verify this system is functioning
during pre-trip inspections, as it affects both braking performance and battery
range. Traditional gas vehicles do not have this system.
Q3: During your post-trip DVIC, you notice a minor dent on the rear bumper that
was not present at the start of your shift. What is your required next step?
A. Ignore it if the dent is smaller than a golf ball, as only major damage needs
reporting
B. Document it on the DVIC, report it to your DSP dispatcher immediately, and
complete an incident report [CORRECT]
C. Wait until the end of the week to mention it during your weekly check-in
D. Take a photo but only report it if another driver asks about it
Correct Answer: B
Rationale: Amazon policy requires all vehicle damage discovered during pre-trip
or post-trip inspections to be documented on the DVIC and reported to dispatch
immediately. Even minor damage must be reported to maintain fleet integrity,
ensure proper repairs, and protect the driver from liability.
Q4: While performing your pre-trip inspection, you discover that one of the van's
backup cameras is displaying a black screen. The van's mirrors are all intact and
functional. What should you do?
A. Proceed with the route since mirrors provide adequate visibility for backing
B. Report the defect on the DVIC and request a replacement vehicle if a backup
camera is required for your assigned van type [CORRECT]
C. Try to fix the camera yourself by adjusting the wiring behind the display
D. Complete the route but avoid backing up for the entire shift
Correct Answer: B
Rationale: Backup cameras are considered essential safety equipment on
Amazon delivery vans. Any malfunction must be documented on the DVIC, and if
the camera is required for the specific vehicle type, the van should be taken out
, 3
of service until repaired. Drivers must never attempt to repair vehicle systems
themselves.
Q5: Which of the following is the correct sequence for conducting a proper pre-
trip vehicle inspection?
A. Start the engine first, then walk around the vehicle to check lights and tires
B. Conduct a walk-around inspection first, then check interior controls, then start
the engine to verify warning lights and systems [CORRECT]
C. Check only the tires and fuel level, then begin your route
D. Inspect the cargo area first, then the engine compartment, and skip the exterior
if it rained recently
Correct Answer: B
Rationale: The proper pre-trip inspection sequence is: exterior walk-around (tires,
lights, body damage, fluid leaks), interior controls (seatbelt, mirrors, horn,
wipers), then start the engine to check warning lights, gauges, and electronic
systems. This systematic approach ensures no critical items are missed.
Q6: You are driving an Amazon delivery van equipped with an in-van delivery
system. During your pre-trip inspection, which in-van system check is most
critical for safe operation?
A. Verifying the radio presets are programmed to your preferred stations
B. Confirming the in-van tablet or display is securely mounted, charged, and
displaying route information correctly [CORRECT]
C. Checking that the cup holders are clean and free of debris
D. Ensuring the passenger seat is adjusted to your preferred recline angle
Correct Answer: B
Rationale: The in-van delivery system (tablet/display) is critical for route
navigation, package scanning, and delivery confirmation. It must be securely
mounted to prevent it from becoming a projectile in a collision, fully charged to
last the shift, and functioning properly to ensure accurate deliveries and safe
driving.
