CSIA CERTIFICATION ACTUAL TEST PAPER
ACCURATE QUESTIONS AND CORRECT
ANSWERS GRADED APLUS
●● Who is the President of First Aid and Safety ?
Answer: Mark Carter
●● Who is the Regional Business Director ?
Answer: Jimmy Lean
●● Who is the Sales Manager ?
Answer: Chris Keegan
●● Who is the Human Resources manager ?
Answer: Sabrina Rocca
●● Who is the General Manager of this location ?
Answer: Carlo Naimoli
●● Who are the Service Managers at your location ?
Answer: John Schmidt, Mike Yankowski, Shane Dillhoff/supervisor
, ●● Who are your Warehouse partners?
Answer: Joel Espinal
●● Who are your Office support team ?
Answer: Melissa Zaccerelli
●● What is the Principal objective ? (verbatim)
Answer: We will exceed our customers expectations to maximize the
long-term value of Cintas for its shareholders and working partners.
●● What are the four main elements of our Corporate Character ?
Answer: We are professional, have high principles and moral values, we
act with competitive urgency, we have positive discontented, also value
the safety of our partners.
●● What does the phrase "positive discontent" mean ?
Answer: Never satisfied with the status quo, consistently strive to
improve
●● What does the phrase "competitive urgency" mean ?
Answer: We attend to every detail of our business with a sense of urgent
enthusiasm professionalism and thoroughness
ACCURATE QUESTIONS AND CORRECT
ANSWERS GRADED APLUS
●● Who is the President of First Aid and Safety ?
Answer: Mark Carter
●● Who is the Regional Business Director ?
Answer: Jimmy Lean
●● Who is the Sales Manager ?
Answer: Chris Keegan
●● Who is the Human Resources manager ?
Answer: Sabrina Rocca
●● Who is the General Manager of this location ?
Answer: Carlo Naimoli
●● Who are the Service Managers at your location ?
Answer: John Schmidt, Mike Yankowski, Shane Dillhoff/supervisor
, ●● Who are your Warehouse partners?
Answer: Joel Espinal
●● Who are your Office support team ?
Answer: Melissa Zaccerelli
●● What is the Principal objective ? (verbatim)
Answer: We will exceed our customers expectations to maximize the
long-term value of Cintas for its shareholders and working partners.
●● What are the four main elements of our Corporate Character ?
Answer: We are professional, have high principles and moral values, we
act with competitive urgency, we have positive discontented, also value
the safety of our partners.
●● What does the phrase "positive discontent" mean ?
Answer: Never satisfied with the status quo, consistently strive to
improve
●● What does the phrase "competitive urgency" mean ?
Answer: We attend to every detail of our business with a sense of urgent
enthusiasm professionalism and thoroughness