MAN2021: Midterm Review Questions
and All Actual Answers 2026/2027
Updated.
Informal Relations - Answer Chester Bernard felt that _____ could help a poorly managed
organization.
Total Quality Management - Answer _____ focuses on managing the whole organization to
deliver quality to customers.
Frederick W. Taylor - Answer _____ is considered the "father of scientific management."
Human Relations Movement - Answer A "dairy farm" view of management, i.e., contented
cows give more milk, so satisfied workers will give more work was espoused by:
Organization - Answer A social entity that is goal directed and deliberately structured is
referred to as a(n):
Theory X - Answer According to Douglas McGregor, the classical perspective on management
is consistent with which of the following?
Benchmarking - Answer _____ is a process whereby companies find out how others do
something better than they do and then try to imitate or improve on it.
leading - Answer Amanda Rowley, President of Autos-R-Us, recognizes the factory employees
for their outstanding performance at the monthly awards banquet on the shop floor by
presenting a plaque and a check for $100. She is engaging in the management function of
_____.
Bureaucratic Organizations - Answer Archies' Antiques, Inc., is characterized by separation of
management from ownership and by clearly defined lines of authority and responsibility. These
characteristics are consistent with the principles of:
The Informal Organization - Answer A significant contribution of Chester Barnard was the
concept of:
What do managers do? - Answer -set objectives
-organize
,-motivate and communicate
-measure
-develop people
Management - Answer the attainment of organizational goals in an effective and efficient
manner through planning, organization, leading, and controlling organizational resources
Organization - Answer a social entity that is goal directed and deliberately structured
Social Entity - Answer made up of two or more people
Goal Directed - Answer designed to achieve some outcome
Deliberately Structured - Answer tasks are divided, and responsibility for their performance is
assigned to organization members
Effectiveness - Answer the degree to which the organization achieves a stated goal or succeeds
in accomplishing what it tries to do
ex. providing a product or service
Efficiency - Answer refers to the amount of resources used to achieve an organizational goal
ex. raw material, money or people
Performance - Answer ultimate responsibility of managers; the attainment of organizational
goals by using resources in an efficient and effective manner
Three categories of management skills: - Answer -conceptual
-human
-technical
Two major reasons that managers fail: - Answer -poor communication
-poor interpersonal skills
Personal Identity - Answer letting go of deeply held attitudes and habits and learning new
ways of thinking
,Time Management - Answer using techniques that enable you to get more done in less time
and with better results, be more relaxed, and have more time to enjoy your work and your life
Time Management Tips: - Answer -keep a to do list
-remember your abc's
-do a daily review and look ahead
-do one thing at a time
Role - Answer a set of expectations for a manager's behavior
Three conceptual categories: - Answer -informational
-interpersonal
-decisional
Informational role: - Answer -monitor
-disseminator
-spokesperson
Interpersonal role: - Answer -figurehead
-leader
-liaison
Decisional role: - Answer -entrepreneur
-disturbance handler
-resource allocator
-negotiator
Classical Perspective - Answer the early study of management:
-scientific management
-bureaucratic organizations
-administrative principles
Scientific Management Approach - Answer emphasizes scientifically determined jobs and
management practices as the way to improve efficiency and labor productivity
, Frederick Winslow Taylor - Answer father of scientific management
Henry Gantt - Answer developed the gantt chart, a bar graph that measures planned and
completed work along each stage of production by time elapsed
Frank B. and Lillian M. Gilbreth - Answer pioneered time and motion study; stressed efficiency
and was known for his quest for the one best way to do work
Bureaucratic Organizations Approach - Answer a systematic approach developed in Europe
that looked at the organization as a whole
Max Weber - Answer a German theorist that introduced most of the concepts of bureaucratic
organizations
Administrative Principles Approach - Answer focuses on the total organization rather than the
productivity of the individual worker
Henri Fayol - Answer a French mining engineer was the major contributor to the
administrative principles approach
General and Industrial Management Principles by Fayol: - Answer -unity of command
-division of work
-unity of direction
-scalar chain
Unity of Command - Answer each subordinate receives orders from one—and only one—
superior
Division of Work - Answer managerial work and technical work are amenable to specialization
to produce more and better work with the same amount of effort
Unity of Direction - Answer similar activities in an organization should be grouped together
under one manager
Scalar Chain - Answer a chain of authority extends from the top to the bottom of the
organization and should include every employee
Five Basic Functions or Elements of Management: - Answer -planning
and All Actual Answers 2026/2027
Updated.
Informal Relations - Answer Chester Bernard felt that _____ could help a poorly managed
organization.
Total Quality Management - Answer _____ focuses on managing the whole organization to
deliver quality to customers.
Frederick W. Taylor - Answer _____ is considered the "father of scientific management."
Human Relations Movement - Answer A "dairy farm" view of management, i.e., contented
cows give more milk, so satisfied workers will give more work was espoused by:
Organization - Answer A social entity that is goal directed and deliberately structured is
referred to as a(n):
Theory X - Answer According to Douglas McGregor, the classical perspective on management
is consistent with which of the following?
Benchmarking - Answer _____ is a process whereby companies find out how others do
something better than they do and then try to imitate or improve on it.
leading - Answer Amanda Rowley, President of Autos-R-Us, recognizes the factory employees
for their outstanding performance at the monthly awards banquet on the shop floor by
presenting a plaque and a check for $100. She is engaging in the management function of
_____.
Bureaucratic Organizations - Answer Archies' Antiques, Inc., is characterized by separation of
management from ownership and by clearly defined lines of authority and responsibility. These
characteristics are consistent with the principles of:
The Informal Organization - Answer A significant contribution of Chester Barnard was the
concept of:
What do managers do? - Answer -set objectives
-organize
,-motivate and communicate
-measure
-develop people
Management - Answer the attainment of organizational goals in an effective and efficient
manner through planning, organization, leading, and controlling organizational resources
Organization - Answer a social entity that is goal directed and deliberately structured
Social Entity - Answer made up of two or more people
Goal Directed - Answer designed to achieve some outcome
Deliberately Structured - Answer tasks are divided, and responsibility for their performance is
assigned to organization members
Effectiveness - Answer the degree to which the organization achieves a stated goal or succeeds
in accomplishing what it tries to do
ex. providing a product or service
Efficiency - Answer refers to the amount of resources used to achieve an organizational goal
ex. raw material, money or people
Performance - Answer ultimate responsibility of managers; the attainment of organizational
goals by using resources in an efficient and effective manner
Three categories of management skills: - Answer -conceptual
-human
-technical
Two major reasons that managers fail: - Answer -poor communication
-poor interpersonal skills
Personal Identity - Answer letting go of deeply held attitudes and habits and learning new
ways of thinking
,Time Management - Answer using techniques that enable you to get more done in less time
and with better results, be more relaxed, and have more time to enjoy your work and your life
Time Management Tips: - Answer -keep a to do list
-remember your abc's
-do a daily review and look ahead
-do one thing at a time
Role - Answer a set of expectations for a manager's behavior
Three conceptual categories: - Answer -informational
-interpersonal
-decisional
Informational role: - Answer -monitor
-disseminator
-spokesperson
Interpersonal role: - Answer -figurehead
-leader
-liaison
Decisional role: - Answer -entrepreneur
-disturbance handler
-resource allocator
-negotiator
Classical Perspective - Answer the early study of management:
-scientific management
-bureaucratic organizations
-administrative principles
Scientific Management Approach - Answer emphasizes scientifically determined jobs and
management practices as the way to improve efficiency and labor productivity
, Frederick Winslow Taylor - Answer father of scientific management
Henry Gantt - Answer developed the gantt chart, a bar graph that measures planned and
completed work along each stage of production by time elapsed
Frank B. and Lillian M. Gilbreth - Answer pioneered time and motion study; stressed efficiency
and was known for his quest for the one best way to do work
Bureaucratic Organizations Approach - Answer a systematic approach developed in Europe
that looked at the organization as a whole
Max Weber - Answer a German theorist that introduced most of the concepts of bureaucratic
organizations
Administrative Principles Approach - Answer focuses on the total organization rather than the
productivity of the individual worker
Henri Fayol - Answer a French mining engineer was the major contributor to the
administrative principles approach
General and Industrial Management Principles by Fayol: - Answer -unity of command
-division of work
-unity of direction
-scalar chain
Unity of Command - Answer each subordinate receives orders from one—and only one—
superior
Division of Work - Answer managerial work and technical work are amenable to specialization
to produce more and better work with the same amount of effort
Unity of Direction - Answer similar activities in an organization should be grouped together
under one manager
Scalar Chain - Answer a chain of authority extends from the top to the bottom of the
organization and should include every employee
Five Basic Functions or Elements of Management: - Answer -planning
