TEXAS CLASS D WATER LICENSE EXAM PREP
TESTED QUESTIONS WITH ACCURATE
ANSWERS FULLY UPDATED 100 PERCENT
◉ Water must be disinfected, delivered at inadequate pressure, and be
ample in quantity. (true/false). Answer: false (adequate pressure)
◉ Utility employees should guard the water supply and facilities from
contamination, public
tours, and even terrorism. (true/false). Answer: false (public tours)
◉ The state requires bacteriological sample results be kept _____
years.. Answer: 5 years
◉ The state requires chemical analysis be kept at least _____ years..
Answer: 10 years
◉ EPA requires a water system to keep a copy of each consumer
confidence report at least _____
years.. Answer: 5 years
◉ A public water system provides the public with piped water for
human consumption, serves
,at least _____ service connections, and regularly serves at least _____
individuals daily at least _____
days out of the year.. Answer: 15 service connections
25 individuals
60 days out of the year
◉ The water utility field affects everyone because _____.. Answer:
water is essential to life and health
◉ The water utility employee should remember customers are entitled
to _____ and _____.. Answer: courteous treatment and answers to
questions about water
◉ In Texas, water operator licensing is administered by the _____..
Answer: TCEQ
◉ All public water systems are required to employ licensed operators
even if the system only
_____ treated water bought from another source.. Answer:
redistributes treated water
◉ Public water systems include cities, municipal utility districts, rural
water supply
corporations, mobile home parks, and _____.. Answer: campgrounds
◉ Examples of community water systems include ________.
,a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above. Answer: e. all of the above
◉ A federal agency impacting the water utility industry is the _____..
Answer: EPA
◉ The most important federal law impacting the water utility industry
is the _____.. Answer: Safe Drinking Water Act (PL93-523)
◉ The four national safety and quality standards for drinking water
covered in the Safe
Drinking Water Act are physical, chemical, ________ and
radiological.. Answer: bacteriological
◉ The state agency that regulates drinking water in Texas and
administers the federal Safe
Drinking Water Act is the ________.. Answer: TCEQ
◉ Water utility system personnel are required to notify the TCEQ of
changes or alterations of
the system, a new facility to be built, and water supply ________..
Answer: health hazards
, ◉ Some regional and local agencies impacting the water utility
industry are municipal utility
districts, rural water supply corporations, drainage districts,
________, groundwater
conservation districts, and subsidence districts.. Answer: river
authorities
◉ Public relations (PR) is the relationship between YOU, the water
utility employee, and the _____.. Answer: customer
◉ The keys to good customer relations are (1) everything the utility
does is PR, (2) customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false). Answer: true
◉ Meter readers are the persons with whom customers have the least
contact. (true/false). Answer: false (meter readers often have the most
contact)
◉ Meter readers can be ambassadors of goodwill. (true/false).
Answer: true
◉ Maintenance crews can warn customers of service interruptions
and provide signs and
barriers to protect the public. (true/false). Answer: true
TESTED QUESTIONS WITH ACCURATE
ANSWERS FULLY UPDATED 100 PERCENT
◉ Water must be disinfected, delivered at inadequate pressure, and be
ample in quantity. (true/false). Answer: false (adequate pressure)
◉ Utility employees should guard the water supply and facilities from
contamination, public
tours, and even terrorism. (true/false). Answer: false (public tours)
◉ The state requires bacteriological sample results be kept _____
years.. Answer: 5 years
◉ The state requires chemical analysis be kept at least _____ years..
Answer: 10 years
◉ EPA requires a water system to keep a copy of each consumer
confidence report at least _____
years.. Answer: 5 years
◉ A public water system provides the public with piped water for
human consumption, serves
,at least _____ service connections, and regularly serves at least _____
individuals daily at least _____
days out of the year.. Answer: 15 service connections
25 individuals
60 days out of the year
◉ The water utility field affects everyone because _____.. Answer:
water is essential to life and health
◉ The water utility employee should remember customers are entitled
to _____ and _____.. Answer: courteous treatment and answers to
questions about water
◉ In Texas, water operator licensing is administered by the _____..
Answer: TCEQ
◉ All public water systems are required to employ licensed operators
even if the system only
_____ treated water bought from another source.. Answer:
redistributes treated water
◉ Public water systems include cities, municipal utility districts, rural
water supply
corporations, mobile home parks, and _____.. Answer: campgrounds
◉ Examples of community water systems include ________.
,a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above. Answer: e. all of the above
◉ A federal agency impacting the water utility industry is the _____..
Answer: EPA
◉ The most important federal law impacting the water utility industry
is the _____.. Answer: Safe Drinking Water Act (PL93-523)
◉ The four national safety and quality standards for drinking water
covered in the Safe
Drinking Water Act are physical, chemical, ________ and
radiological.. Answer: bacteriological
◉ The state agency that regulates drinking water in Texas and
administers the federal Safe
Drinking Water Act is the ________.. Answer: TCEQ
◉ Water utility system personnel are required to notify the TCEQ of
changes or alterations of
the system, a new facility to be built, and water supply ________..
Answer: health hazards
, ◉ Some regional and local agencies impacting the water utility
industry are municipal utility
districts, rural water supply corporations, drainage districts,
________, groundwater
conservation districts, and subsidence districts.. Answer: river
authorities
◉ Public relations (PR) is the relationship between YOU, the water
utility employee, and the _____.. Answer: customer
◉ The keys to good customer relations are (1) everything the utility
does is PR, (2) customers
are entitled to courteous treatment, (3) every employee is a PR person.
(true/false). Answer: true
◉ Meter readers are the persons with whom customers have the least
contact. (true/false). Answer: false (meter readers often have the most
contact)
◉ Meter readers can be ambassadors of goodwill. (true/false).
Answer: true
◉ Maintenance crews can warn customers of service interruptions
and provide signs and
barriers to protect the public. (true/false). Answer: true
