1. Question: _______ is a sub-discipline of applied behavior analysis (ABA) that focuses
on the application of behavior analytic principles and procedures to improve performance
in business, industry, government, and human service settings.
o Answer: Organizational Behavior Management
2. Question: Performance is described as a function of an interaction between a person's
behavior and their _______.
o Answer: Environment
3. Question: The Hawthorne Effect occurs when a worker's performance and productivity
are affected by _______.
o Answer: Observation
4. Question: The flagship journal of the field of organizational behavior management is
_______.
o Answer: Journal of Organizational Behavior Management
5. Question: Which of the following is NOT one of the principles of the science of
behavior upon which performance management is based?
o Answer: Assessment (Reinforcement, punishment, and stimulus control are core
principles; assessment is a method).
, 6. Question: Descriptions of what a behavior looks like are known as _______.
o Answer: Topographical pinpoints
7. Question: Descriptions of results or accomplishments are known as _______.
o Answer: Outcomes
8. Question: The method of performance assessment that includes interviews, checklists,
and questionnaires is _______.
o Answer: Indirect
9. Question: The method of performance assessment that includes directly observing
performance or interviewing informants to compare performance-related variables is
_______.
o Answer: Descriptive
10. Question: The method of performance assessment that involves manipulating variables
to identify those that affect performance is _______.
o Answer: Experimental
11. Question: Reasons for performance problems may be a result of all of the following
EXCEPT:
o Answer: Staff turnover (This is typically a result of problems, rather than a
cause of individual performance deficits).