COM 315 FINAL EXAM QUESTIONS AND ACCURATE
ANSWERS
Why is successful management of an increasingly diverse workforce one of the most
important global challenges facing U.S. corporations? - Answers - -Homogeneous
societies have become heterogeneous, and this trend is irreversible. The problems of
managing today's diverse workforce, however, do not stem from the heterogeneity of
the workforce itself but from the unfortunate inability of corporate managers to fully
comprehend its dynamics, divest themselves of their personal prejudicial attitudes, and
creatively unleash the potential embedded in a multicultural workforce.- Manager aren't
prepared for changes that come with a. contemporary society (ability to work in a global
frame work)
What are the four qualities that must be combined to effectively manage organizational
diversity? - Answers - Vision of scholars, Respect for basic human needs, Creativity,
Ambition to make profit
Be able to describe and differentiate the three types of companies (international,
multinational, global). - Answers - -International companies are importers and exporters,
they have no investment outside of their home country.-Multinational companies have
investment in other countries, but do not have coordinated product offerings in each
country. More focused on adapting their products and service to each individual local
market.Global companies have invested and are present in many countries. They
market their products through the use of the same coordinated image/brand in all
markets. Generally one corporate office that is responsible for global strategy.
Emphasis on volume, cost management and efficiency.
Describe the tensions posed by global demographic, legislative, and public policy
trends. - Answers - -social and economic tensions-low fertility rates-reliance on
immigration-drops in working-age population-women's' increased presence in the formal
labor force-hostile intergroup relations in the workplace (prejudice, discrimination,
violence)
Why are diversity and exclusion a critical workforce problem? - Answers - Exclusion can
lead to limited access to info, negative impact in the work environment, reduce the
ability to participate in design making, and increased feeling of isolation
Explain the macro, Mezzo/meso, and Micro dimensions that comprise theconceptual
framework and organization for our textbook. - Answers - The book is divided into three
parts. Part I presents the macro, or large-systems, perspective on diversity: global
demographic trends, legislation, and public policies in different countries. Part II
presents the micro/mezzo—or smaller systems—perspective on diversity: how diversity
is defined in different countries, theories explaining diversity, interpersonal and cultural
, aspects, and communication in the workplace. Finally, Part III presents solutions or
practical intervention approaches: diversity paradigms, the inclusive workplace model,
and case studies demonstrating how corporations in different parts of the world can
apply the model.
According to Mor Barak, what is the key to understanding diversity in organizations? -
Answers - inclusive workforce is key
Be able to define an inclusive workplace and describe the four levels associated with
the Inclusive Workplace Model? - Answers - All individuals are included on core
decision making- Awareness, Alignment, Mobilization, and Action
What is the potential positive impact of inclusion on employee satisfaction, commitment,
and productivity? - Answers - open and free-flowing communication, a supportive work
culture, a strong vision and sense of purpose beyond financial opportunities and
success, a sense of encouragement among all employees, a strong commitment to
equality and inclusiveness, and finally, support and understanding of the goals and
motivations of younger, emerging employees.
Why is the focus on diversity in global business today quite different from civil rights
legislation and from affirmative action policy initiatives? - Answers - -Not simply a matter
or right & wrongs or trying to achieve equality of opportunity-Must include dimensions of
morality, ethics, fairness, and respect for human dignity
Why is the International Bill of Human Rights important to employment rights? -
Answers - It gives employees the right to work, the right to social security, and the right
to rest/leisure.
What is the importance of the Universal Declaration of Human Rights to understanding
workplace diversity and communication? - Answers - - aimed at banning discrimination
and assuring equal opportunities to people regardless of their gender, race, ethnicity,
age, disability, or other characteristics that are not relevant to their job-related skills.
Why is December 10, 1948 an important date? - Answers - On December 10, 1948, the
General Assembly of the United Nations adopted and proclaimed the Universal
Declaration of Human Rights
What are the specific rights related to work that are included in the Universal
Declaration of Human Rights? - Answers - Article 23 & Article 24
What is the significance of the Equal Employment Opportunity Act of 1972? - Answers -
It forced companies to get rid of discrimination when hiring
What is the Lily Ledbetter Fair Pay Act and why is it important? - Answers - A law
enacted by Congress that bolstered worker protections against pay discrimination.The
ANSWERS
Why is successful management of an increasingly diverse workforce one of the most
important global challenges facing U.S. corporations? - Answers - -Homogeneous
societies have become heterogeneous, and this trend is irreversible. The problems of
managing today's diverse workforce, however, do not stem from the heterogeneity of
the workforce itself but from the unfortunate inability of corporate managers to fully
comprehend its dynamics, divest themselves of their personal prejudicial attitudes, and
creatively unleash the potential embedded in a multicultural workforce.- Manager aren't
prepared for changes that come with a. contemporary society (ability to work in a global
frame work)
What are the four qualities that must be combined to effectively manage organizational
diversity? - Answers - Vision of scholars, Respect for basic human needs, Creativity,
Ambition to make profit
Be able to describe and differentiate the three types of companies (international,
multinational, global). - Answers - -International companies are importers and exporters,
they have no investment outside of their home country.-Multinational companies have
investment in other countries, but do not have coordinated product offerings in each
country. More focused on adapting their products and service to each individual local
market.Global companies have invested and are present in many countries. They
market their products through the use of the same coordinated image/brand in all
markets. Generally one corporate office that is responsible for global strategy.
Emphasis on volume, cost management and efficiency.
Describe the tensions posed by global demographic, legislative, and public policy
trends. - Answers - -social and economic tensions-low fertility rates-reliance on
immigration-drops in working-age population-women's' increased presence in the formal
labor force-hostile intergroup relations in the workplace (prejudice, discrimination,
violence)
Why are diversity and exclusion a critical workforce problem? - Answers - Exclusion can
lead to limited access to info, negative impact in the work environment, reduce the
ability to participate in design making, and increased feeling of isolation
Explain the macro, Mezzo/meso, and Micro dimensions that comprise theconceptual
framework and organization for our textbook. - Answers - The book is divided into three
parts. Part I presents the macro, or large-systems, perspective on diversity: global
demographic trends, legislation, and public policies in different countries. Part II
presents the micro/mezzo—or smaller systems—perspective on diversity: how diversity
is defined in different countries, theories explaining diversity, interpersonal and cultural
, aspects, and communication in the workplace. Finally, Part III presents solutions or
practical intervention approaches: diversity paradigms, the inclusive workplace model,
and case studies demonstrating how corporations in different parts of the world can
apply the model.
According to Mor Barak, what is the key to understanding diversity in organizations? -
Answers - inclusive workforce is key
Be able to define an inclusive workplace and describe the four levels associated with
the Inclusive Workplace Model? - Answers - All individuals are included on core
decision making- Awareness, Alignment, Mobilization, and Action
What is the potential positive impact of inclusion on employee satisfaction, commitment,
and productivity? - Answers - open and free-flowing communication, a supportive work
culture, a strong vision and sense of purpose beyond financial opportunities and
success, a sense of encouragement among all employees, a strong commitment to
equality and inclusiveness, and finally, support and understanding of the goals and
motivations of younger, emerging employees.
Why is the focus on diversity in global business today quite different from civil rights
legislation and from affirmative action policy initiatives? - Answers - -Not simply a matter
or right & wrongs or trying to achieve equality of opportunity-Must include dimensions of
morality, ethics, fairness, and respect for human dignity
Why is the International Bill of Human Rights important to employment rights? -
Answers - It gives employees the right to work, the right to social security, and the right
to rest/leisure.
What is the importance of the Universal Declaration of Human Rights to understanding
workplace diversity and communication? - Answers - - aimed at banning discrimination
and assuring equal opportunities to people regardless of their gender, race, ethnicity,
age, disability, or other characteristics that are not relevant to their job-related skills.
Why is December 10, 1948 an important date? - Answers - On December 10, 1948, the
General Assembly of the United Nations adopted and proclaimed the Universal
Declaration of Human Rights
What are the specific rights related to work that are included in the Universal
Declaration of Human Rights? - Answers - Article 23 & Article 24
What is the significance of the Equal Employment Opportunity Act of 1972? - Answers -
It forced companies to get rid of discrimination when hiring
What is the Lily Ledbetter Fair Pay Act and why is it important? - Answers - A law
enacted by Congress that bolstered worker protections against pay discrimination.The
