COM 315 EXAM 2 QUESTIONS AND ACCURATE
ANSWERS
According to your text, which of the following could qualify as noise? - Answers - loud
music
feeling hungry
being too hot
T/F: Critical listening is more passive than informational listening - Answers - FALSE
T/F: Hearing is a passive process; listening is an active process - Answers - TRUE
The tendency to pay attention only to information that supports our values and beliefs is
called what? - Answers - confirmation bias
We engage in which form of listening when our goal is to evaluate or analyze what we're
hearing? - Answers - critical
What is the active process of making meaning out of another person's spoken
message? - Answers - listening
T/F: Information overload can impair our ability to listen effectively - Answers - TRUE
A(n) ____________ device is a memory aid that helps people recall important
information. - Answers - mnemonic
Which form of listening occurs when you are trying to experience what another person
is thinking or feeling? - Answers - empathic
While listening to someone who has just lost a loved one, which of the following
techniques will NOT help you improve your empathic skills? - Answers - encouraging
the speaker to focus on what he or she still has, instead of what was lost
which of the following is an example of a primary emotion? - Answers - anger
When one member of a group spreads his or her emotional state to the others,
___________ has taken place. - Answers - emotional contagion
people who can accurately identify which emotion they're feeling are best equipped to
manage their emotions in productive ways. - Answers - true
according to your text, how are emotions and mood different? - Answers - emotions
have an identifiable cause whereas mood do not.
, _____________ is the emotion we experience when we feel we have been wronged in
some way. - Answers - Anger
Soldiers decline treatment for post-traumatic stress disorder primarily because: -
Answers - they feel fear that their comrades will stigmatize them
the action tendency for which emotion is to hide or disappear from others? - Answers -
shame
Using you-statements to describe your emotions is problematic because it - Answers -
fails to acknowledge the part you play in determining your feelings
denying and supressing felt emotions can contribute to a number of health problems -
Answers - true
According to your text, women are more likely than men to experience which of the
following emotions? - Answers - Shame
According to the need to belong, we need relationships that are both emotionally close
and interactive. - Answers - true
when you meet carrie, you are drawn to her as a friend because she is an excellent
piano player, just like you are. this is an example of which form of attraction? - Answers
- task attraction
T/F: According to equity theory, it is better to be equally benefited than to be over-
benefited. - Answers - true
T/F: a good relationship does not involve any sort of cost to you. - Answers - false
T/F: uncertainty reduction theory suggests that people get to know each other if they
believe the effort will be worth it. - Answers - true
at which stage of relationship formation has a deep commitment has formed and there
is a strong sense that the relationship has its own identity? - Answers - intergrating
which theory says that each of us is born with a fundamental drive to seek, form,
maintain, and protect strong social relationships? - Answers - need to belong theory
Friendships and other social relationships often involve which type of rewards? -
Answers - emotional, material and health
t/f: other things being equal, we are more likely to form social relationships with people
we see often than with people we don't? - Answers - true
ANSWERS
According to your text, which of the following could qualify as noise? - Answers - loud
music
feeling hungry
being too hot
T/F: Critical listening is more passive than informational listening - Answers - FALSE
T/F: Hearing is a passive process; listening is an active process - Answers - TRUE
The tendency to pay attention only to information that supports our values and beliefs is
called what? - Answers - confirmation bias
We engage in which form of listening when our goal is to evaluate or analyze what we're
hearing? - Answers - critical
What is the active process of making meaning out of another person's spoken
message? - Answers - listening
T/F: Information overload can impair our ability to listen effectively - Answers - TRUE
A(n) ____________ device is a memory aid that helps people recall important
information. - Answers - mnemonic
Which form of listening occurs when you are trying to experience what another person
is thinking or feeling? - Answers - empathic
While listening to someone who has just lost a loved one, which of the following
techniques will NOT help you improve your empathic skills? - Answers - encouraging
the speaker to focus on what he or she still has, instead of what was lost
which of the following is an example of a primary emotion? - Answers - anger
When one member of a group spreads his or her emotional state to the others,
___________ has taken place. - Answers - emotional contagion
people who can accurately identify which emotion they're feeling are best equipped to
manage their emotions in productive ways. - Answers - true
according to your text, how are emotions and mood different? - Answers - emotions
have an identifiable cause whereas mood do not.
, _____________ is the emotion we experience when we feel we have been wronged in
some way. - Answers - Anger
Soldiers decline treatment for post-traumatic stress disorder primarily because: -
Answers - they feel fear that their comrades will stigmatize them
the action tendency for which emotion is to hide or disappear from others? - Answers -
shame
Using you-statements to describe your emotions is problematic because it - Answers -
fails to acknowledge the part you play in determining your feelings
denying and supressing felt emotions can contribute to a number of health problems -
Answers - true
According to your text, women are more likely than men to experience which of the
following emotions? - Answers - Shame
According to the need to belong, we need relationships that are both emotionally close
and interactive. - Answers - true
when you meet carrie, you are drawn to her as a friend because she is an excellent
piano player, just like you are. this is an example of which form of attraction? - Answers
- task attraction
T/F: According to equity theory, it is better to be equally benefited than to be over-
benefited. - Answers - true
T/F: a good relationship does not involve any sort of cost to you. - Answers - false
T/F: uncertainty reduction theory suggests that people get to know each other if they
believe the effort will be worth it. - Answers - true
at which stage of relationship formation has a deep commitment has formed and there
is a strong sense that the relationship has its own identity? - Answers - intergrating
which theory says that each of us is born with a fundamental drive to seek, form,
maintain, and protect strong social relationships? - Answers - need to belong theory
Friendships and other social relationships often involve which type of rewards? -
Answers - emotional, material and health
t/f: other things being equal, we are more likely to form social relationships with people
we see often than with people we don't? - Answers - true
