BU354 Final Exam -Tough MC-
Questions with Guaranteed Pass
Solutions 2026 Updated.
Which list outlines the phases of the strategic model of training?
a. needs assessment, design, implementation, and evaluation
b. planning, design, training, and evaluation
c. needs assessment, management, training, and evaluation
d. design, needs assessment, implementation, and revision - Answer a. needs assessment,
design, implementation, and evaluation
Organization analysis, task analysis, and person analysis are all part of which phase of the
strategic and systemic approach?
a.
the training and development phase
b.
the needs assessment phase
c.
the analysis phase
d.
the evaluation phase - Answer b.
the needs assessment phase
In which stage of the training needs assessment are job descriptions and job specifications
reviewed?
a.
task analysis
b.
person analysis
c.
organizational analysis
d.
job analysis - Answer a.
task analysis
,An organization is conducting a very detailed process of looking at all the tasks or duties
included in a job. It will then list all the steps performed by the employee to complete each task,
and then look to examine the skills and knowledge necessary for the job. Which process is this
organization performing?
a.
task analysis
b.
job evaluation
c.
person analysis
d.
competency evaluation - Answer a.
task analysis
In determining training needs, which statement best describes person analysis?
a.
It has shifted from a fixed sequence of tasks to a set of competencies.
b.
It involves self-improvement and self-directed training.
c.
It helps organizations decide which employees need training.
d.
It examines the external labour market for needed skills. - Answer c.
It helps organizations decide which employees need training.
16. What are the two key factors that affect the success of those who are identified to receive
training?
a.
trainee readiness and trainee motivation
b.
trainee capacity and trainee motivation
c.
trainee readiness and trainee capacity
d.
trainee participation and trainee capacity - Answer a.
trainee readiness and trainee motivation
,18. What is often used to break down or divide learning into sequences for employees to learn
at their own pace?
a.
programmed instruction
b.
behaviour modification
c.
experiential learning
d.
behaviour modelling - Answer a.
programmed instruction
What is the most common training delivery method for formally training employees?
a.
traditional classroom instruction
b.
internship training
c.
online instruction
d.
on-the-job training - Answer a.
traditional classroom instruction
Which training delivery method is least often used?
a.
blended learning
b.
mobile devices
c.
social media learning
d.
virtual classroom - Answer b.
mobile devices
, Which term refers to the process of grooming or preparing an employee to take over the
supervisor's job through gaining experience in handling important functions of the job?
a.
caretaking
b.
coaching
c.
understudy assignment
d.
role modelling - Answer c.
understudy assignment
Microsoft has created hundreds of audio and video clips that the company's sales professionals
can download on their mobile devices whenever the need arises. Which learning method is
illustrated in this example?
a.
the simulation method
b.
blended learning
c.
audiovisual learning
d.
just-in-time training - Answer d.
just-in-time training
Which technique for training managers emphasizes handling real-life employee problems and
receiving immediate feedback?
a.
the leaderless group
b.
the management game
c.
the case study
d.
behaviour modelling - Answer d.
behaviour modelling
Questions with Guaranteed Pass
Solutions 2026 Updated.
Which list outlines the phases of the strategic model of training?
a. needs assessment, design, implementation, and evaluation
b. planning, design, training, and evaluation
c. needs assessment, management, training, and evaluation
d. design, needs assessment, implementation, and revision - Answer a. needs assessment,
design, implementation, and evaluation
Organization analysis, task analysis, and person analysis are all part of which phase of the
strategic and systemic approach?
a.
the training and development phase
b.
the needs assessment phase
c.
the analysis phase
d.
the evaluation phase - Answer b.
the needs assessment phase
In which stage of the training needs assessment are job descriptions and job specifications
reviewed?
a.
task analysis
b.
person analysis
c.
organizational analysis
d.
job analysis - Answer a.
task analysis
,An organization is conducting a very detailed process of looking at all the tasks or duties
included in a job. It will then list all the steps performed by the employee to complete each task,
and then look to examine the skills and knowledge necessary for the job. Which process is this
organization performing?
a.
task analysis
b.
job evaluation
c.
person analysis
d.
competency evaluation - Answer a.
task analysis
In determining training needs, which statement best describes person analysis?
a.
It has shifted from a fixed sequence of tasks to a set of competencies.
b.
It involves self-improvement and self-directed training.
c.
It helps organizations decide which employees need training.
d.
It examines the external labour market for needed skills. - Answer c.
It helps organizations decide which employees need training.
16. What are the two key factors that affect the success of those who are identified to receive
training?
a.
trainee readiness and trainee motivation
b.
trainee capacity and trainee motivation
c.
trainee readiness and trainee capacity
d.
trainee participation and trainee capacity - Answer a.
trainee readiness and trainee motivation
,18. What is often used to break down or divide learning into sequences for employees to learn
at their own pace?
a.
programmed instruction
b.
behaviour modification
c.
experiential learning
d.
behaviour modelling - Answer a.
programmed instruction
What is the most common training delivery method for formally training employees?
a.
traditional classroom instruction
b.
internship training
c.
online instruction
d.
on-the-job training - Answer a.
traditional classroom instruction
Which training delivery method is least often used?
a.
blended learning
b.
mobile devices
c.
social media learning
d.
virtual classroom - Answer b.
mobile devices
, Which term refers to the process of grooming or preparing an employee to take over the
supervisor's job through gaining experience in handling important functions of the job?
a.
caretaking
b.
coaching
c.
understudy assignment
d.
role modelling - Answer c.
understudy assignment
Microsoft has created hundreds of audio and video clips that the company's sales professionals
can download on their mobile devices whenever the need arises. Which learning method is
illustrated in this example?
a.
the simulation method
b.
blended learning
c.
audiovisual learning
d.
just-in-time training - Answer d.
just-in-time training
Which technique for training managers emphasizes handling real-life employee problems and
receiving immediate feedback?
a.
the leaderless group
b.
the management game
c.
the case study
d.
behaviour modelling - Answer d.
behaviour modelling
