COM 301 Exam 4 V3 | COM 301 Oral
Communication | Q&A with Rationale
(COM301 Exam 4) | Nightingale College
1. Which step in Monroe’s Motivated Sequence involves showing the audience that the
problem is significant enough to require a solution?
A. Attention
B. Visualization
C. Satisfaction
D. Need
Correct Answer: D
Rationale: The Need step is designed to establish a sense of urgency by describing the
problem clearly. This step ensures the audience understands that the status quo is
unacceptable and requires change. By providing evidence of the issue, the speaker
prepares the audience for the proposed solution.
2. When a speaker attacks the person making an argument rather than the argument itself,
which fallacy is being committed?
A. Red Herring
B. Hasty Generalization
C. Slippery Slope
,D. Ad Hominem
Correct Answer: D
Rationale: An Ad Hominem fallacy occurs when the speaker redirects the focus from the
logic of the argument to the character of the opponent. This is considered a logical error
because the validity of a claim is independent of the person stating it. Avoiding personal
attacks is essential for maintaining ethical communication standards in professional
settings.
3. In a small group setting, which role is primarily responsible for keeping the group on task
and managing the agenda?
A. The Harmonizer
B. The Gatekeeper
C. The Information Seeker
D. The Procedural Technician
Correct Answer: D
Rationale: The Procedural Technician performs task-related duties such as distributing
materials or arranging the seating. This role is vital for logistical success and ensuring the
group’s operations run smoothly according to the plan. Without these actions, the group
may lose focus or fail to meet established deadlines.
, 4. According to the Elaboration Likelihood Model (ELM), which route of processing is used
when the audience is highly motivated and focused on the message content?
A. Peripheral route
B. Indirect route
C. Central route
D. Cognitive route
Correct Answer: C
Rationale: The Central route of processing involves deep critical thinking and careful
evaluation of the speaker’s evidence and logic. This route is typically engaged when the
listener perceives the topic as personally relevant or highly important. Persuasion achieved
through this route is generally more durable and resistant to counter-persuasion.
5. A speaker who uses phrases like ‘Every nurse must do his or her best’ instead of ‘Every
nurse must do his best’ is practicing what type of communication?
A. Stereotypical language
B. Jargon-heavy language
C. Inclusive language
D. Ambiguous language
Correct Answer: C
Communication | Q&A with Rationale
(COM301 Exam 4) | Nightingale College
1. Which step in Monroe’s Motivated Sequence involves showing the audience that the
problem is significant enough to require a solution?
A. Attention
B. Visualization
C. Satisfaction
D. Need
Correct Answer: D
Rationale: The Need step is designed to establish a sense of urgency by describing the
problem clearly. This step ensures the audience understands that the status quo is
unacceptable and requires change. By providing evidence of the issue, the speaker
prepares the audience for the proposed solution.
2. When a speaker attacks the person making an argument rather than the argument itself,
which fallacy is being committed?
A. Red Herring
B. Hasty Generalization
C. Slippery Slope
,D. Ad Hominem
Correct Answer: D
Rationale: An Ad Hominem fallacy occurs when the speaker redirects the focus from the
logic of the argument to the character of the opponent. This is considered a logical error
because the validity of a claim is independent of the person stating it. Avoiding personal
attacks is essential for maintaining ethical communication standards in professional
settings.
3. In a small group setting, which role is primarily responsible for keeping the group on task
and managing the agenda?
A. The Harmonizer
B. The Gatekeeper
C. The Information Seeker
D. The Procedural Technician
Correct Answer: D
Rationale: The Procedural Technician performs task-related duties such as distributing
materials or arranging the seating. This role is vital for logistical success and ensuring the
group’s operations run smoothly according to the plan. Without these actions, the group
may lose focus or fail to meet established deadlines.
, 4. According to the Elaboration Likelihood Model (ELM), which route of processing is used
when the audience is highly motivated and focused on the message content?
A. Peripheral route
B. Indirect route
C. Central route
D. Cognitive route
Correct Answer: C
Rationale: The Central route of processing involves deep critical thinking and careful
evaluation of the speaker’s evidence and logic. This route is typically engaged when the
listener perceives the topic as personally relevant or highly important. Persuasion achieved
through this route is generally more durable and resistant to counter-persuasion.
5. A speaker who uses phrases like ‘Every nurse must do his or her best’ instead of ‘Every
nurse must do his best’ is practicing what type of communication?
A. Stereotypical language
B. Jargon-heavy language
C. Inclusive language
D. Ambiguous language
Correct Answer: C
