NAFA Maintenance Management Exam Actual Questions and 100% Verified Answers Latest
Update 2026
1.1.1 What are the various actions associated with vehicle maintenance. (p. 8) - ANSWER✅✅-
inspection, lubrication, adjustment, cleaning, testing, and replacing components that have failed or are on
the verge of failure
1.1.2 Define preventive maintenance (p. 8) - ANSWER✅✅- Services and/or checks scheduled based
on measurable intervals which are designed to keep vehicles and equipment functioning properly
1.1.3 Define demand or breakdown maintenance. (p. 8) - ANSWER✅✅- On an unscheduled basis,
which is referred to as demand, or breakdown maintenance.
1.1.4 Define motor vehicle maintenance, (p. 9) - ANSWER✅✅- inspection, lubrication, adjustment,
cleaning, testing, and replacing components that have failed or are on the verge of failure
1.1.5 What impact does lack of maintenance have on the vehicles? (p. 9) - ANSWER✅✅- If
maintenance is not performed on a periodic basis, the life-span of the vehicles will be reduced, requiring
their replacement or that of their more costly systems/ components at a date earlier than should be
expected.
1.1.6 What impact does lack of maintenance have on the drivers? (p. 9) - ANSWER✅✅- Employees
using the vehicles will be greatly inconvenienced, their productivity will drop, a work backlog will
invariably develop and the vehicle maintenance personnel may be blamed.
1.1.7 What impact does lack of maintenance have on the vehicle maintenance department? (p. 9) -
ANSWER✅✅- The workload of the maintenance department will be characterized by extreme peaks
and valleys, requiring overtime or temporary help to reduce the peaks. During the 8 valley periods,
portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget forecasting? (p. 9) - ANSWER✅✅- will
be unable to forecast maintenance budget, not only from a personnel aspect, but from an outlay of cash of
parts and supplies
1.1.9 What impact does a thorough maintenance program have on vehicle remarketing? (p. 9) -
ANSWER✅✅- When the time comes to replace vehicles, those with accurate, proven PM records may
sell for more than those without.
1|Page SUCCESS!!!
, NAFA Maintenance Management Exam Actual Questions and 100% Verified Answers Latest
Update 2026
1.2.1 What are the two major components of a PM program?(p. 10) - ANSWER✅✅- A checklist of
maintenance actions that need to be performed periodically, and the interval or frequency with which
these actions are performed
1.2.2 List six principal sources for determining maintenance actions. (p. 13) - ANSWER✅✅- 1.
manufacturer's list of recommended maintenance actions. 2. Our past experiences 3. The operating
environment 4. Records of unscheduled maintenance should be examined. A)Individual Vehicle Records
B)Vehicle Class Records 5. distinguish an unscheduled repair from an emergency repair
1.2.3 What are two primary factors for determining service intervals? (p. 12) - ANSWER✅✅- Time
and Mileage
1.2.4 When would fuel consumption be the preferred factor for determining PM interval? (p. 14) -
ANSWER✅✅- In fleets with an extraordinary amount of time idling
1.2.5 Why would fuel consumption be important to PM scheduling? (p.14 - ANSWER✅✅- Fuel
consumption standards can be utilized for vehicles that incur significant or regular idle time, but are not
equipped with hour meters (most light duty vehicles). Pre-set intervals are an option where vehicle use is
very structured or just the opposite, when use is very sporadic.
1.2.6 How does a good PM program impact warranty recovery? (p. 12) - ANSWER✅✅- Failure to
follow manufacturer guidelines may result in loss of warranty and/or loss of goodwill warranty policy
adjustments beyond standard warranty parameters.
1.2.7 What is the objective of predictive maintenance? (p. 15) - ANSWER✅✅- By performing services
and replacing components before a failure occurs
1.2.8 What financial impact does maintaining to severe service levels vs. normal levels have? (p. 14) -
ANSWER✅✅- An increase in PM cost and a Decrease in Breakdown repairs
1.2.9 What regulatory agency requires an annual inspection for commercial vehicles? (p. 14) -
ANSWER✅✅- Federal Motor Carrier Regulations (FMCSR) require annual inspections for vehicles or
trailers with gross vehicle weight or combined gross vehicle weight greater than 10,000 pounds and
involved in interstate transportation
1.3.1 Identify three benefits of properly maintained tires. (p. 77) - ANSWER✅✅- Improve fuel
economy; • Extend tire life; • Provide better vehicle handling;
2|Page SUCCESS!!!
Update 2026
1.1.1 What are the various actions associated with vehicle maintenance. (p. 8) - ANSWER✅✅-
inspection, lubrication, adjustment, cleaning, testing, and replacing components that have failed or are on
the verge of failure
1.1.2 Define preventive maintenance (p. 8) - ANSWER✅✅- Services and/or checks scheduled based
on measurable intervals which are designed to keep vehicles and equipment functioning properly
1.1.3 Define demand or breakdown maintenance. (p. 8) - ANSWER✅✅- On an unscheduled basis,
which is referred to as demand, or breakdown maintenance.
1.1.4 Define motor vehicle maintenance, (p. 9) - ANSWER✅✅- inspection, lubrication, adjustment,
cleaning, testing, and replacing components that have failed or are on the verge of failure
1.1.5 What impact does lack of maintenance have on the vehicles? (p. 9) - ANSWER✅✅- If
maintenance is not performed on a periodic basis, the life-span of the vehicles will be reduced, requiring
their replacement or that of their more costly systems/ components at a date earlier than should be
expected.
1.1.6 What impact does lack of maintenance have on the drivers? (p. 9) - ANSWER✅✅- Employees
using the vehicles will be greatly inconvenienced, their productivity will drop, a work backlog will
invariably develop and the vehicle maintenance personnel may be blamed.
1.1.7 What impact does lack of maintenance have on the vehicle maintenance department? (p. 9) -
ANSWER✅✅- The workload of the maintenance department will be characterized by extreme peaks
and valleys, requiring overtime or temporary help to reduce the peaks. During the 8 valley periods,
portions of the maintenance workforce will be idle.
1.1.8 What impact does lack of maintenance have on budget forecasting? (p. 9) - ANSWER✅✅- will
be unable to forecast maintenance budget, not only from a personnel aspect, but from an outlay of cash of
parts and supplies
1.1.9 What impact does a thorough maintenance program have on vehicle remarketing? (p. 9) -
ANSWER✅✅- When the time comes to replace vehicles, those with accurate, proven PM records may
sell for more than those without.
1|Page SUCCESS!!!
, NAFA Maintenance Management Exam Actual Questions and 100% Verified Answers Latest
Update 2026
1.2.1 What are the two major components of a PM program?(p. 10) - ANSWER✅✅- A checklist of
maintenance actions that need to be performed periodically, and the interval or frequency with which
these actions are performed
1.2.2 List six principal sources for determining maintenance actions. (p. 13) - ANSWER✅✅- 1.
manufacturer's list of recommended maintenance actions. 2. Our past experiences 3. The operating
environment 4. Records of unscheduled maintenance should be examined. A)Individual Vehicle Records
B)Vehicle Class Records 5. distinguish an unscheduled repair from an emergency repair
1.2.3 What are two primary factors for determining service intervals? (p. 12) - ANSWER✅✅- Time
and Mileage
1.2.4 When would fuel consumption be the preferred factor for determining PM interval? (p. 14) -
ANSWER✅✅- In fleets with an extraordinary amount of time idling
1.2.5 Why would fuel consumption be important to PM scheduling? (p.14 - ANSWER✅✅- Fuel
consumption standards can be utilized for vehicles that incur significant or regular idle time, but are not
equipped with hour meters (most light duty vehicles). Pre-set intervals are an option where vehicle use is
very structured or just the opposite, when use is very sporadic.
1.2.6 How does a good PM program impact warranty recovery? (p. 12) - ANSWER✅✅- Failure to
follow manufacturer guidelines may result in loss of warranty and/or loss of goodwill warranty policy
adjustments beyond standard warranty parameters.
1.2.7 What is the objective of predictive maintenance? (p. 15) - ANSWER✅✅- By performing services
and replacing components before a failure occurs
1.2.8 What financial impact does maintaining to severe service levels vs. normal levels have? (p. 14) -
ANSWER✅✅- An increase in PM cost and a Decrease in Breakdown repairs
1.2.9 What regulatory agency requires an annual inspection for commercial vehicles? (p. 14) -
ANSWER✅✅- Federal Motor Carrier Regulations (FMCSR) require annual inspections for vehicles or
trailers with gross vehicle weight or combined gross vehicle weight greater than 10,000 pounds and
involved in interstate transportation
1.3.1 Identify three benefits of properly maintained tires. (p. 77) - ANSWER✅✅- Improve fuel
economy; • Extend tire life; • Provide better vehicle handling;
2|Page SUCCESS!!!
