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P8 EXPLAIN THE ARRANGEMENTS FOR MANAGING INFORMATION BETWEEN PROFESSIONALS

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P8 EXPLAIN THE ARRANGEMENTS FOR MANAGING INFORMATION BETWEEN PROFESSIONALS

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HEALTH & SOCIAL CARE UNIT 5 EXAMPLE ANSWER P8
P8 EXPLAIN THE ARRANGEMENTS FOR MANAGING INFORMATION BETWEEN PROFESSIONALS

HAVE YOU INCLUDED? COMPLETE?
You must explain how members of the multidisciplinary team manage information.
Include examples of legislation and codes of practice that the team is bound by when
managing information and resolving conflicts of interest, in order to show your
understanding of the issues involved.

Think about the following and select the ones that relate to your 3 case studies
Working practices to maintain confidentiality, to include:
 Keeping yourself informed of the relevant laws
 Keeping information locked away or password protected
 Sharing information only with people who are entitled to have access to the
information, e.g. other people in the multidisciplinary team, service users and their
carers or families (depending on the situation)
 Being professional about how information is shared.
 Codes of practice for care workers establishing importance of confidentiality.
 Relevant aspects of legislation, e.g. Health and Social Care Act 2012
 Role of the Health and Social Care Information Centre (HSCIC)

Working practices for managing information:
 Identifying why the information is needed
 Identifying what information is needed
 Searching for the information
 Using information legally and ethically
 The importance of sharing information with colleagues, other professionals, the
individual with care needs and their family.
 Impact of new technologies on managing information.
 Bodies that control the management of information, e.g. The National Adult Social
Care Intelligence Service (NASCIS).
 Legislation and codes of practice that relate to the storage and sharing of information
in health and social care.
 Data Protection Act 1998
 The Freedom of Information Act 2000
 Mental Health Act 2007
 Mental Capacity Act 2005
 Care Quality Commission (CQC) Codes of Practice
 The Health and Care Professions Council (HCPC) Codes of Practice.


Confidentiality is when a matter is kept private or secret from the public’s knowledge, normally this is kept
between the service user and a practitioner, and it is a vital aspect of good care practice. Types of
confidential information within health and social care involve a service user’s health issues, as an example,
Martin has recently been made redundant, but this should not be shared with the dermatologist treating his
skin condition unless Martin has allowed other professionals to assess/know this. Most types of information
that should stay confidential include name, age, gender and sexual orientation. This information should be
kept private to help prevent fraud, it also means that the individuals are valued, and their diagnosis is only
based on the information that they have given. For example, during Brenda’s check-ups for her asthma, it


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