Wgu D351 Exam UPDATED ACTUAL
QUESTIONS AND CORRECT ANSWERS
What is the role of HR planning in organizations? - CORRECT ANSWER HR planning helps
organizations understand future employee needs.
What are the different types of employee compensations? - CORRECT ANSWER Direct
(salary, hourly rate and bonuses) and Indirect (services, benefits, and training)
What are the four implicit HR objectives? - CORRECT ANSWER 1. Improve productivity
2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical behavior
What is HR's contribution to productivity? - CORRECT ANSWER HR managers contribute to
productivity through work, organization and design
Define Moral Philosophy - CORRECT ANSWER principles, rules, and values people use in
deciding what is right or wrong
How to create culture of ethical behavior? (6) - CORRECT ANSWER 1. Positive work
environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4. Labeling and modeling,
ethical behavior. 5. Establishing ethics. 6 open door policy.
What are six major trends, influencing work environment? - CORRECT ANSWER 1. Increase
competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture - CORRECT ANSWER a system of shared beliefs and values guiding
behavior
,Shapers of organizational culture - CORRECT ANSWER Top management values shape,
organizational culture, and strategy
What Business and industry knowledge for HR professionals is needed? - CORRECT ANSWER
1. Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist - CORRECT ANSWER Provide guidance, support management, and
service as a source of help and information on human resource matters.
Define HR specialist - CORRECT ANSWER Responsible for specific human resource
management functions within the organization.
purpose of SWOT analysis - CORRECT ANSWER Assess the firms, internal abilities and
vulnerabilities to the external environment
Expectation of HR department regarding change - CORRECT ANSWER Become agents for
change, facilitate organizational change, maintain organizational flexibility, and adaptability
What is the difference between tactical work and strategic work? - CORRECT ANSWER
Tactical work is daily tasks and strategic work focuses on future improvements and innovations
What is an internal factor referring to firms equipment and knowledge? - CORRECT ANSWER
Technology
What two categories are ethical theories divided into? - CORRECT ANSWER Consequentialist
and deontological
What is the focus of Deontological theory? - CORRECT ANSWER Uses rules to distinguish
right from wrong. Requires disregarding the possible consequences of our actions when determining
what is right and what is wrong.
, What is the focus of consequentialist theory? - CORRECT ANSWER judges whether or not
something is right by what its consequences are
First step in HR change initiative? - CORRECT ANSWER Securing top management support
Explain the concept of employee engagement? - CORRECT ANSWER Refers to the emotional
commitment and employee has to the organization and its goals.
What is the role of HR and fostering diversity and inclusion? - CORRECT ANSWER HR plays
a crucial role and creating a maintaining a diverse and inclusive workplace by implementing policies
and practices that promote equality and respect.
Define performance management - CORRECT ANSWER Process of creating a work
environment, which people can perform to the best of their abilities to meet the company goals.
What is the significance of succession planning in HR? - CORRECT ANSWER It is essential
for HR to ensure a smooth transition of key roles within the organization, minimizing, disruptions,
and maintaining continuity.
Defined the term workforce development - CORRECT ANSWER Focuses on enhancing the
skills, knowledge, abilities of employees to align with the organizations, current and future.
Employment-at-will (EAW) - CORRECT ANSWER An employer may terminate an employee
anytime. Employment at well, also allows the employer to leave a job at any time, and for any reason,
without facing adversely legal consequences.
What are the consequences to employees of employment at-will? - CORRECT ANSWER
Being financially insecure & vulnerable.
What are the three exceptions to employment at will? - CORRECT ANSWER 1. Public policy
exception 2. Implied contract exception 3. Implied convent of good faith exception
What is an implied contract? - CORRECT ANSWER A legally enforceable agreement that
arises from conduct, from assumed intentions, from some relationship between the employer and
employee there's no contract between the two parties
QUESTIONS AND CORRECT ANSWERS
What is the role of HR planning in organizations? - CORRECT ANSWER HR planning helps
organizations understand future employee needs.
What are the different types of employee compensations? - CORRECT ANSWER Direct
(salary, hourly rate and bonuses) and Indirect (services, benefits, and training)
What are the four implicit HR objectives? - CORRECT ANSWER 1. Improve productivity
2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical behavior
What is HR's contribution to productivity? - CORRECT ANSWER HR managers contribute to
productivity through work, organization and design
Define Moral Philosophy - CORRECT ANSWER principles, rules, and values people use in
deciding what is right or wrong
How to create culture of ethical behavior? (6) - CORRECT ANSWER 1. Positive work
environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4. Labeling and modeling,
ethical behavior. 5. Establishing ethics. 6 open door policy.
What are six major trends, influencing work environment? - CORRECT ANSWER 1. Increase
competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture - CORRECT ANSWER a system of shared beliefs and values guiding
behavior
,Shapers of organizational culture - CORRECT ANSWER Top management values shape,
organizational culture, and strategy
What Business and industry knowledge for HR professionals is needed? - CORRECT ANSWER
1. Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist - CORRECT ANSWER Provide guidance, support management, and
service as a source of help and information on human resource matters.
Define HR specialist - CORRECT ANSWER Responsible for specific human resource
management functions within the organization.
purpose of SWOT analysis - CORRECT ANSWER Assess the firms, internal abilities and
vulnerabilities to the external environment
Expectation of HR department regarding change - CORRECT ANSWER Become agents for
change, facilitate organizational change, maintain organizational flexibility, and adaptability
What is the difference between tactical work and strategic work? - CORRECT ANSWER
Tactical work is daily tasks and strategic work focuses on future improvements and innovations
What is an internal factor referring to firms equipment and knowledge? - CORRECT ANSWER
Technology
What two categories are ethical theories divided into? - CORRECT ANSWER Consequentialist
and deontological
What is the focus of Deontological theory? - CORRECT ANSWER Uses rules to distinguish
right from wrong. Requires disregarding the possible consequences of our actions when determining
what is right and what is wrong.
, What is the focus of consequentialist theory? - CORRECT ANSWER judges whether or not
something is right by what its consequences are
First step in HR change initiative? - CORRECT ANSWER Securing top management support
Explain the concept of employee engagement? - CORRECT ANSWER Refers to the emotional
commitment and employee has to the organization and its goals.
What is the role of HR and fostering diversity and inclusion? - CORRECT ANSWER HR plays
a crucial role and creating a maintaining a diverse and inclusive workplace by implementing policies
and practices that promote equality and respect.
Define performance management - CORRECT ANSWER Process of creating a work
environment, which people can perform to the best of their abilities to meet the company goals.
What is the significance of succession planning in HR? - CORRECT ANSWER It is essential
for HR to ensure a smooth transition of key roles within the organization, minimizing, disruptions,
and maintaining continuity.
Defined the term workforce development - CORRECT ANSWER Focuses on enhancing the
skills, knowledge, abilities of employees to align with the organizations, current and future.
Employment-at-will (EAW) - CORRECT ANSWER An employer may terminate an employee
anytime. Employment at well, also allows the employer to leave a job at any time, and for any reason,
without facing adversely legal consequences.
What are the consequences to employees of employment at-will? - CORRECT ANSWER
Being financially insecure & vulnerable.
What are the three exceptions to employment at will? - CORRECT ANSWER 1. Public policy
exception 2. Implied contract exception 3. Implied convent of good faith exception
What is an implied contract? - CORRECT ANSWER A legally enforceable agreement that
arises from conduct, from assumed intentions, from some relationship between the employer and
employee there's no contract between the two parties
