EXAM PREP
CIS- Hardware Asset Management
(HAM)
Complete Chapters Solutions Manual
are Included
** Final Exam Questions With 100%
Correct Answers | Grade A+
** Guaranteed Pass
** Updated | New Version
,What are the three tiers of Lifecycle Management? C. Know what you have
(Choose three.) D. Improve management controls
A. Know what you don't have E. Improve efficiency
B. Increase onboarding controls
C. Know what you have
D. Improve management controls
E. Improve efficiency
Which ServiceNow role enables the user to perform C. itil
actions related to incident, problem, change, and
configuration management?
A. procurement_user
B. inventory_admin
C. itil
D. discovery_admin
E. asset
Which plugins for asset management functionality are B. Hardware Asset Management
inactive by default? (Choose three.) C. Procurement
A. Expense Line E. Cost Management
B. Hardware Asset Management
C. Procurement
D. Depreciation
E. Cost Management
F. My Assets
What is the third tier of the capability blueprint? D. Operational integration
A. Practical management
B. Strategic conformance
C. Trustworthy data
D. Operational integration
E. Financial management
Which is NOT a component of a hardware asset's C. Consume
lifecycle?
A. Dispose
B. Request
C. Consume
D. Procure
E. Receive
The Hardware Asset Management (HAM) application C. Hardware Model Normalization
expands baseline ITSM Asset Management with which D. Hardware Asset Dashboard
features? (Choose three.) G. Asset Inventory Audit
A. Mobile Asset Receiving
B. Mobile My Assets
C. Hardware Model Normalization
D. Hardware Asset Dashboard
E. Stockrooms
F. Asset & Model Records
G. Asset Inventory Audit
Expected outcomes of IT asset management (ITAM) A. Integrates with business services via the Service Catalog from request
include which of the following? (Choose three.) through to disposal
A. Integrates with business services via the Service B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets
Catalog from request through to disposal as they pass through their useful life as configuration items (CIs)
B. Leverages IT Service Management (ITSM) to manage C. Provides input into, aligns with, and follows corporate governance
the lifecycle of assets as they pass through their useful
life as configuration items (CIs)
C. Provides input into, aligns with, and follows corporate
governance
D. Improves application privacy and security adherence
E. Leverages Service Mapping to predict service impact
What is the difference between ITAM personas and ITAM A. A user may have multiple roles, but a single persona
Roles? (Choose four.) B. Roles control access to features in the product
A. A user may have multiple roles, but a single persona C. Personas represent type of users of the product
B. Roles control access to features in the product F. A user may have multiple roles and personas
C. Personas represent types of users of the product
D. Personas control access to features in the product
E. Roles represent types of users of the product
F. A user may have multiple roles and personas
, Hamm is a member of the Asset Managers group which A. Revert normalization results
has the ham_admin role assigned to it. Based on this B. Create and delete asset records
role alone, which of the following operations can Hamm C. Create purchase orders
perform? (Choose four.) F. Add Service Catalog entries
A. Revert normalization results
B. Create and delete asset records
C. Create purchase orders
D. Create flows
E. Import assets
F. Add Service Catalog entries
What information would you track for a configuration item D. Operational
(CI) versus an asset? (Choose two.) E. Relationship
A. Financial
B. Lifecycle
C. Contractual
D. Operational
E. Relationship
A component is considered an IT asset vs. a A. Manage its procurement, maintenance, or retirement
configuration item (CI) when you want to do which of the C. Track its monetary value or costs
following? (Choose three.) D. Manage its associated license, warranty, or lease contracts
A. Manage its procurement, maintenance, or retirement
B. Track its operational information
C. Track its monetary value or costs
D. Manage its associated license, warranty, or lease
contracts
E. Know its relationships to other assets in the CMDB
Which of the following are considered assets? (Choose A. Facilities
three.) C. Hardware
A. Facilities D. Software entitlements
B. Contracts
C. Hardware
D. Software entitlements
E. Software distributions
What is the default display name for an asset? B. An automatically generated combination of asset tag and model
A. An automatically generated combination of serial
number and model category
B. An automatically generated combination of asset tag
and model
C. An automatically generated combination of serial
number and model
D. An automatically generated combination of asset tag
and model category
What is the default state of a newly created asset? C. On order
A. In use
B. Consumed
C. On order
D. In stock
What is the impact of a customer opting out of the B. Unrecognized data doesn't get sent to the ServiceNow Content Service
ServiceNow Content Service for specific models?
A. Unrecognized data doesn't get sent to the
ServiceNow Content Service and the customer doesn't
receive Content Library updates
B. Unrecognized data doesn't get sent to the
ServiceNow Content Service
C. Unrecognized data is sent to the ServiceNow Content
Service, but is now encrypted
D. Customer doesn't receive Content Library updates
What fields does the ServiceNow Content Service A. Lifecycle
normalize or enrich? (Choose four.) B. Device type
A. Lifecycle C. Manufacturer
B. Device type F. Hardware model
C. Manufacturer
D. Memory
E. Asset tag
F. Hardware model
CIS- Hardware Asset Management
(HAM)
Complete Chapters Solutions Manual
are Included
** Final Exam Questions With 100%
Correct Answers | Grade A+
** Guaranteed Pass
** Updated | New Version
,What are the three tiers of Lifecycle Management? C. Know what you have
(Choose three.) D. Improve management controls
A. Know what you don't have E. Improve efficiency
B. Increase onboarding controls
C. Know what you have
D. Improve management controls
E. Improve efficiency
Which ServiceNow role enables the user to perform C. itil
actions related to incident, problem, change, and
configuration management?
A. procurement_user
B. inventory_admin
C. itil
D. discovery_admin
E. asset
Which plugins for asset management functionality are B. Hardware Asset Management
inactive by default? (Choose three.) C. Procurement
A. Expense Line E. Cost Management
B. Hardware Asset Management
C. Procurement
D. Depreciation
E. Cost Management
F. My Assets
What is the third tier of the capability blueprint? D. Operational integration
A. Practical management
B. Strategic conformance
C. Trustworthy data
D. Operational integration
E. Financial management
Which is NOT a component of a hardware asset's C. Consume
lifecycle?
A. Dispose
B. Request
C. Consume
D. Procure
E. Receive
The Hardware Asset Management (HAM) application C. Hardware Model Normalization
expands baseline ITSM Asset Management with which D. Hardware Asset Dashboard
features? (Choose three.) G. Asset Inventory Audit
A. Mobile Asset Receiving
B. Mobile My Assets
C. Hardware Model Normalization
D. Hardware Asset Dashboard
E. Stockrooms
F. Asset & Model Records
G. Asset Inventory Audit
Expected outcomes of IT asset management (ITAM) A. Integrates with business services via the Service Catalog from request
include which of the following? (Choose three.) through to disposal
A. Integrates with business services via the Service B. Leverages IT Service Management (ITSM) to manage the lifecycle of assets
Catalog from request through to disposal as they pass through their useful life as configuration items (CIs)
B. Leverages IT Service Management (ITSM) to manage C. Provides input into, aligns with, and follows corporate governance
the lifecycle of assets as they pass through their useful
life as configuration items (CIs)
C. Provides input into, aligns with, and follows corporate
governance
D. Improves application privacy and security adherence
E. Leverages Service Mapping to predict service impact
What is the difference between ITAM personas and ITAM A. A user may have multiple roles, but a single persona
Roles? (Choose four.) B. Roles control access to features in the product
A. A user may have multiple roles, but a single persona C. Personas represent type of users of the product
B. Roles control access to features in the product F. A user may have multiple roles and personas
C. Personas represent types of users of the product
D. Personas control access to features in the product
E. Roles represent types of users of the product
F. A user may have multiple roles and personas
, Hamm is a member of the Asset Managers group which A. Revert normalization results
has the ham_admin role assigned to it. Based on this B. Create and delete asset records
role alone, which of the following operations can Hamm C. Create purchase orders
perform? (Choose four.) F. Add Service Catalog entries
A. Revert normalization results
B. Create and delete asset records
C. Create purchase orders
D. Create flows
E. Import assets
F. Add Service Catalog entries
What information would you track for a configuration item D. Operational
(CI) versus an asset? (Choose two.) E. Relationship
A. Financial
B. Lifecycle
C. Contractual
D. Operational
E. Relationship
A component is considered an IT asset vs. a A. Manage its procurement, maintenance, or retirement
configuration item (CI) when you want to do which of the C. Track its monetary value or costs
following? (Choose three.) D. Manage its associated license, warranty, or lease contracts
A. Manage its procurement, maintenance, or retirement
B. Track its operational information
C. Track its monetary value or costs
D. Manage its associated license, warranty, or lease
contracts
E. Know its relationships to other assets in the CMDB
Which of the following are considered assets? (Choose A. Facilities
three.) C. Hardware
A. Facilities D. Software entitlements
B. Contracts
C. Hardware
D. Software entitlements
E. Software distributions
What is the default display name for an asset? B. An automatically generated combination of asset tag and model
A. An automatically generated combination of serial
number and model category
B. An automatically generated combination of asset tag
and model
C. An automatically generated combination of serial
number and model
D. An automatically generated combination of asset tag
and model category
What is the default state of a newly created asset? C. On order
A. In use
B. Consumed
C. On order
D. In stock
What is the impact of a customer opting out of the B. Unrecognized data doesn't get sent to the ServiceNow Content Service
ServiceNow Content Service for specific models?
A. Unrecognized data doesn't get sent to the
ServiceNow Content Service and the customer doesn't
receive Content Library updates
B. Unrecognized data doesn't get sent to the
ServiceNow Content Service
C. Unrecognized data is sent to the ServiceNow Content
Service, but is now encrypted
D. Customer doesn't receive Content Library updates
What fields does the ServiceNow Content Service A. Lifecycle
normalize or enrich? (Choose four.) B. Device type
A. Lifecycle C. Manufacturer
B. Device type F. Hardware model
C. Manufacturer
D. Memory
E. Asset tag
F. Hardware model
