FBLA UX DESIGN CORE EXAM 2026 SET QUESTIONS AND
ANSWERS RATED A+
✔✔Defining your test objectives - ✔✔Specific tasks
Concentrate on primary tax
Define clear goals
Be specific don't try and cover everything
Don't confuse it would functional testing
✔✔Creating a test script - ✔✔Aid memoire
Specifies has to be completed
Specifies questions to ask
✔✔Whats in a test script - ✔✔Introduction: We're not texting you, Speak your mind,
Think out loud, Feel free to ask questions.
Interview: Easy questions to start, Directly related questions,
Tasks: Start with a natural task if appropriate, Then predefined tasks, Ask lots of what
and why questions, Clearly explain the scenario, Really state the task.
✔✔What to test - ✔✔Current version
Prototype
Competitors
Peers in other markets/industries
✔✔When to do usability test - ✔✔Research - Understand the problem
Prototype - Validate solution
Test - Sanity check
✔✔Consent forms - ✔✔Let the users know they will be recored and get them to sign.
✔✔Online surveys - ✔✔Easiest way to gather user requirements
,Both qualitative and quantitative
Powerful
Unambiguous
Cheap
✔✔Types of online survey questions - ✔✔Structured - Quantitive
Unstructured - Qualitative
✔✔The three golden questions - ✔✔Why did you visit our website today?
Were you able to complete your task today? Yes, No.. if no please specify.
What would you change about our website? what improvements would you make?
✔✔Likert Scale - ✔✔a numerical scale used to assess people's attitudes; it includes a
set of possible answers with labeled anchors on each extreme
✔✔Survey advice - ✔✔Ask the three golden questions
Never ask more than 10 questions
Keep all the questions on one page
Don't ask redundant questions
Only asked generally useful questions
✔✔Depth interview objective - ✔✔Understand their goals
Understand the contact of use
✔✔Depth interviews what doesn't work - ✔✔Asking for product feedback
Asking for page design feedback
Asking hypothetical questions
Ask what people do in the future
, ✔✔Depth interviews questions to avoid - ✔✔Product questions: You like our travel app
idea?
Leading questions: Would you Prefer to check-in online?
Future focus hypothetical questions: If you're up was available tomorrow would you use
it?
Closed questions: Did you check-in online?
✔✔That's interview questions to try instead - ✔✔What and why questions: Or travel
apps or websites to use? why?
How questions: How did you check-in please describe what you did?
Specific questions about the past: Tell me about the last time you booked your flight
✔✔Interview flow - ✔✔Introduction an explanation
Easy questions first
About travel habits in general
Approach to booking flights
Specific Recent examples
Dissect example
Propane points
Re-And close
✔✔Stakeholder interviews who should you talk to? - ✔✔Sponsoring executive
Product team
Technology team
Customer support
Marketing
ANSWERS RATED A+
✔✔Defining your test objectives - ✔✔Specific tasks
Concentrate on primary tax
Define clear goals
Be specific don't try and cover everything
Don't confuse it would functional testing
✔✔Creating a test script - ✔✔Aid memoire
Specifies has to be completed
Specifies questions to ask
✔✔Whats in a test script - ✔✔Introduction: We're not texting you, Speak your mind,
Think out loud, Feel free to ask questions.
Interview: Easy questions to start, Directly related questions,
Tasks: Start with a natural task if appropriate, Then predefined tasks, Ask lots of what
and why questions, Clearly explain the scenario, Really state the task.
✔✔What to test - ✔✔Current version
Prototype
Competitors
Peers in other markets/industries
✔✔When to do usability test - ✔✔Research - Understand the problem
Prototype - Validate solution
Test - Sanity check
✔✔Consent forms - ✔✔Let the users know they will be recored and get them to sign.
✔✔Online surveys - ✔✔Easiest way to gather user requirements
,Both qualitative and quantitative
Powerful
Unambiguous
Cheap
✔✔Types of online survey questions - ✔✔Structured - Quantitive
Unstructured - Qualitative
✔✔The three golden questions - ✔✔Why did you visit our website today?
Were you able to complete your task today? Yes, No.. if no please specify.
What would you change about our website? what improvements would you make?
✔✔Likert Scale - ✔✔a numerical scale used to assess people's attitudes; it includes a
set of possible answers with labeled anchors on each extreme
✔✔Survey advice - ✔✔Ask the three golden questions
Never ask more than 10 questions
Keep all the questions on one page
Don't ask redundant questions
Only asked generally useful questions
✔✔Depth interview objective - ✔✔Understand their goals
Understand the contact of use
✔✔Depth interviews what doesn't work - ✔✔Asking for product feedback
Asking for page design feedback
Asking hypothetical questions
Ask what people do in the future
, ✔✔Depth interviews questions to avoid - ✔✔Product questions: You like our travel app
idea?
Leading questions: Would you Prefer to check-in online?
Future focus hypothetical questions: If you're up was available tomorrow would you use
it?
Closed questions: Did you check-in online?
✔✔That's interview questions to try instead - ✔✔What and why questions: Or travel
apps or websites to use? why?
How questions: How did you check-in please describe what you did?
Specific questions about the past: Tell me about the last time you booked your flight
✔✔Interview flow - ✔✔Introduction an explanation
Easy questions first
About travel habits in general
Approach to booking flights
Specific Recent examples
Dissect example
Propane points
Re-And close
✔✔Stakeholder interviews who should you talk to? - ✔✔Sponsoring executive
Product team
Technology team
Customer support
Marketing
