MGMT 3301 Chapter 1
UPDATED ACTUAL Questions and CORRECT Answers
Question: A(n) ______ skill is the ability to perform a specialized task that involves a certain method
or process. Multiple choice question. administrative organizational technical decision
Correct Answer: technical
Question: The first management position of newer or younger managers is likely to be as a(n) _______
manager. Multiple choice question. top-level frontline senior middle-level
Correct Answer: frontline :)
Question: A relatively new type of manager who engages in a variety of behaviors designed to achieve
work group effectiveness is called a(n) ______. Multiple choice question. middle manager
entrepreneur team leader top-level manager
Correct Answer: team leader
Question: A manager's use of conceptual and decision skills ______ with greater responsibility.
Multiple choice question. decreases stays the same increases
Correct Answer: increases
Question: Handling disturbances, allocating resources, and en- gaging in negotiations are activities that
fall under which category of management roles? Multiple choice question. Decisional
Promotional Informational Interpersonal
Correct Answer: Decisional
Question: Which type of skill is of high importance at every level of management? Multiple choice
question. Decision skills Conceptual skills Technical skills Interpersonal skills
Correct Answer: Interpersonal (Communi- cation skills are the GOAT)
, Question: Which of the following statements about must-have management skills are true? Multiple
select question. Managers cannot learn the skills needed to do their jobs well; they must be
born with the skills. Managers need a variety of skills to perform their roles well. Without
technical, conceptual, and communication skills, a manager will not succeed. Managers
should focus on understanding their roles rather than specific skills.
Correct Answer: Managers need a variety of skills to perform their roles well. Without technical,
concep- tual, and communication skills, a manager will not succeed.
Question: Luis is able to manage his own feelings and his re- actions to others. He works effectively
with others by showing empathy and listening well. Based on this information, it could be
said that Luis has a high level of ______. Multiple choice question. technical skills
conceptual skills company knowledge emotional intelligence
Correct Answer: Emotional Intelligence
Question: Which of the following are examples of technical skills managers may possess? Multiple
select question. Motivating team members Making good decisions Managing human
resources Understanding financial statements
Correct Answer: Managing human re- sources Understanding financial statements
Question: What are the major waves of change that are part of the challenges of managing a business in
the new competitive landscape? (Choose every correct an- swer.) Multiple select question.
Collaboration across organizational boundaries Cost competitiveness Workforce diversity
The importance of knowledge and ideas Technological change Globalization Emotional
intelligence
Correct Answer: Collaboration across orga- nizational boundaries Workforce diversity The importance
of knowl- edge and ideas Technological change Globalization
UPDATED ACTUAL Questions and CORRECT Answers
Question: A(n) ______ skill is the ability to perform a specialized task that involves a certain method
or process. Multiple choice question. administrative organizational technical decision
Correct Answer: technical
Question: The first management position of newer or younger managers is likely to be as a(n) _______
manager. Multiple choice question. top-level frontline senior middle-level
Correct Answer: frontline :)
Question: A relatively new type of manager who engages in a variety of behaviors designed to achieve
work group effectiveness is called a(n) ______. Multiple choice question. middle manager
entrepreneur team leader top-level manager
Correct Answer: team leader
Question: A manager's use of conceptual and decision skills ______ with greater responsibility.
Multiple choice question. decreases stays the same increases
Correct Answer: increases
Question: Handling disturbances, allocating resources, and en- gaging in negotiations are activities that
fall under which category of management roles? Multiple choice question. Decisional
Promotional Informational Interpersonal
Correct Answer: Decisional
Question: Which type of skill is of high importance at every level of management? Multiple choice
question. Decision skills Conceptual skills Technical skills Interpersonal skills
Correct Answer: Interpersonal (Communi- cation skills are the GOAT)
, Question: Which of the following statements about must-have management skills are true? Multiple
select question. Managers cannot learn the skills needed to do their jobs well; they must be
born with the skills. Managers need a variety of skills to perform their roles well. Without
technical, conceptual, and communication skills, a manager will not succeed. Managers
should focus on understanding their roles rather than specific skills.
Correct Answer: Managers need a variety of skills to perform their roles well. Without technical,
concep- tual, and communication skills, a manager will not succeed.
Question: Luis is able to manage his own feelings and his re- actions to others. He works effectively
with others by showing empathy and listening well. Based on this information, it could be
said that Luis has a high level of ______. Multiple choice question. technical skills
conceptual skills company knowledge emotional intelligence
Correct Answer: Emotional Intelligence
Question: Which of the following are examples of technical skills managers may possess? Multiple
select question. Motivating team members Making good decisions Managing human
resources Understanding financial statements
Correct Answer: Managing human re- sources Understanding financial statements
Question: What are the major waves of change that are part of the challenges of managing a business in
the new competitive landscape? (Choose every correct an- swer.) Multiple select question.
Collaboration across organizational boundaries Cost competitiveness Workforce diversity
The importance of knowledge and ideas Technological change Globalization Emotional
intelligence
Correct Answer: Collaboration across orga- nizational boundaries Workforce diversity The importance
of knowl- edge and ideas Technological change Globalization
