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,What is the relationship between an application and a D. Application>Runs on::Runs>Server
server?
User endpoint devices are imported into the CMDB and A. Use the Asset-CI Field Mapping module to create a new rule to replicate the
populate the 'Assigned to' [assigned_to] field on the 'Assigned to' value between the asset and associated CI
Computer [cmdb_ci_computer] CI. The Asset team puts
in a request for the Configuration Analysts to populate
the 'Assigned to' field on the related Asset.
What action does a Configuration Analyst take to
achieve this in an automated way?
A CMDB Administrator needs to create a new CI class A. Add a new class under an appropriate parent class
for the Internet of Things (IoT) Sensor in ServiceNow. C. Install or update the CMDB CI Class Models store application, and verify the
What are the recommended practices for this specific class does not already exist
activity? (Choose two.)
A Change Manager aims to streamline ITSM processes C. Assignment group
by automatically populating fields on the Change form
when a CI is selected. The Configuration Management
team is working to ensure that the Change Group field
is populated for all managed CIs.
As a result, which base system field on the incident
form will be automatically populated after selecting a
CI?
A Data Center Manager is working with the CMDB CI D. Many-to-many
Class Manager to define the relationship between
Application Servers and the Applications they host. The
company has multiple Application Servers that host one
or more Applications.
Which describes the relationship between the
Application Server table ([cmdb_ci_app_server]) and the
Application table ([cmdb_ci_appl])?
A CMDB Administrator needs to identify which C. Added
attributes have been created specifically for the
Windows Server class.
Which tab in the Attributes section is used?
An Asset Manager wants to ensure that Asset records C. Ensure that the business rule to update Asset fields on change on the CI
and CI records are kept synchronized automatically. table is active
How does the Manager do this? (Choose two.) D. Ensure that the business rule to update CI fields on change on the asset
table is active
The CMDB Configuration Management team has D. Assignment Group
successfully developed a healthy and trusted CMDB.
They have integrated discovered infrastructure data,
accurately referenced non-discoverable data (such as
change and support group information), and made the
CMDB service-aware using Service Mapping.
Which field on an Incident form is automatically
populated after a CI is selected that references an
appropriate support group?
,A Configuration Management Process Owner is B. Extending an existing CI class table to accommodate the custom CI class
preparing solution options for presentation to the attributes
technical governance board for ingesting custom CIs to C. Installing or upgrading the 'CMDB CI Class Models' store application to find
the CMDB. The solution needs to align with best a suitable existing CI class accommodating any new attributes
practice, minimize the cost of future work (technical
debt) and ensure compliance with future upgrades.
Which solutions accomplish this? (Choose two.)
A CMDB Administrator wants only the CIs of Principal A. CI Class Manager
Classes to appear in CI reference fields, for example
the CI reference fields accessible from an Incident
Form.
Where does the CMDB Administrator designate
Principal Classes?
A Configuration Manager is managing a CI class in the A. CI Identifiers module
CMDB. The identification rule(s) needs an update. D. CI Class Manager
Where can the Configuration Manager view and
configure the existing identification rule(s) for the
class? (Choose two.)
A CMDB Administrator wants to ensure that only A. Principal Class
relevant CIs from managed classes will be shown on
Incident, Problem, and Change records.
Which checkbox needs to be checked in the CI Class
Manager for the CMDB Administrator to achieve the
requested result?
A Configuration Management team has decided to start A. glide.identification_engine.multisource_enabled
taking advantage of the CMDB 360/Multisource CMDB
functionality.
Which system property must be enabled?
A CMDB Administrator is creating technical A. CI Class Manager
documentation for stakeholders, which includes a list of
attributes, Identification and Reconciliation Engine (IRE)
rules, and suggested relationships for several classes.
Which central location does the CMDB Administrator
use to collect this information?
A CMDB Administrator wants to configure IRE rules for A. To narrow the scope of CIs included in the identification process
the CMDB. The CMDB Administrator opens CI Class
Manager and sees the Health Inclusions Rules tab
available under a CI Class.
How are these rules utilized by the IRE?
, A Windows administration team wants a grouping of CIs C. Saved queries
using CMDB groups. D. Encoded queries
Which methods can be used? (Choose two.)
A CMDB Administrator is managing group data from A. Windows Support
both the CI Class Manager and a Technical Service
Offering for a specific class.
Cl Class Manager:
- Managed by Group = Enterprise IT Services
Technical Service Offering:
- Managed by Group = Windows Support
- Change Group = Change Management Team
What would be the Managed By Group for CIs from this
class based on the configured values?
A Configuration Manager wants to manage manually A. Change group
maintained data attributes of CIs. C. Support group
Which group values are automatically synchronized on
CIs using Technology Management Offerings (Technical
Service Offerings) and dynamic CI groups? (Choose
two.)
A CMDB Administrator is tasked with managing the C. Create a new CI class directly in the CI Class Manager and configure the
CMDB and needs to define a new CI class to track a table inheritance to ensure it inherits from a relevant parent class
new type of equipment that has not been seen before.
Which action adds a new CI class and ensures it
integrates properly with the existing CMDB structure?
A Configuration Manager needs to restrict the number A. By using the Principal Class check box on the CI Class Manager's 'Basic Info'
of classes available in a Configuration Item reference tab for a Class
field on an incident form.
How does the Manager set Principal Classes?
A CMDB Administrator aims to utilize CSDM life cycle A. Resolve any incomplete field mappings identified in the Discrepancy Report
field mappings to better align with CSDM best
practices.
What is the next step to take after selecting the Enable
Life Cycle Sync button?