MTA Bus Operator Exam for New York City Section 2
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Terms (28)
1. Safety operations training for bus drivers includes a lesson in safe
evacuation procedures in the event of an accident or emergency. Which
of the following statements about bus evacuation is true?
If time allows, notify the dispatcher about evacuation location, conditions,
and type of assistance needed.
2. Disruptive riders can seriously affect the overall safety onboard, so
they must be handled immediately. Which of the following is the most
appropriate next step by the bus operator?
Request assistance via bus radio.
3. Aside from being responsible for transporting all passengers safely to
their chosen destinations on time, the bus operator is also a
representative of ______________. Which of the following is missing from part
of the given above?
the agency
, 4. Which of the following is used to refer to an individual's manner of
reacting quickly and positively?
Responsiveness
5. If a bus operator failed to comply with a customer's request, which of
the following should be avoided?
Making specific statements
6. A bus operator is explaining some matters to a concerned rider. What
must be avoided by the operator?
Using technical terms
Using industry-specific terms
Disclosing detailed data about the agency
All of the above
7. Which of the following body languages is most helpful when listening
to a rider who is asking a question or complaining about an issue?
Leaning towards a rider
8. Which of following describes Bronx Kill?
It is a bad neighborhood where a taxi driver is not required to carry
passengers after 8:00 PM.
9. Stillwell Avenue is a two-way passageway found in Brooklyn. Which of
the following is end of this road?
Belt Parkway
Complete Real Questions And Correct Answers
(Verified Answers) Already Graded A+ | Guaranteed
Success!! Newest Exam | Just Released!!!
Terms (28)
1. Safety operations training for bus drivers includes a lesson in safe
evacuation procedures in the event of an accident or emergency. Which
of the following statements about bus evacuation is true?
If time allows, notify the dispatcher about evacuation location, conditions,
and type of assistance needed.
2. Disruptive riders can seriously affect the overall safety onboard, so
they must be handled immediately. Which of the following is the most
appropriate next step by the bus operator?
Request assistance via bus radio.
3. Aside from being responsible for transporting all passengers safely to
their chosen destinations on time, the bus operator is also a
representative of ______________. Which of the following is missing from part
of the given above?
the agency
, 4. Which of the following is used to refer to an individual's manner of
reacting quickly and positively?
Responsiveness
5. If a bus operator failed to comply with a customer's request, which of
the following should be avoided?
Making specific statements
6. A bus operator is explaining some matters to a concerned rider. What
must be avoided by the operator?
Using technical terms
Using industry-specific terms
Disclosing detailed data about the agency
All of the above
7. Which of the following body languages is most helpful when listening
to a rider who is asking a question or complaining about an issue?
Leaning towards a rider
8. Which of following describes Bronx Kill?
It is a bad neighborhood where a taxi driver is not required to carry
passengers after 8:00 PM.
9. Stillwell Avenue is a two-way passageway found in Brooklyn. Which of
the following is end of this road?
Belt Parkway
