QUESTIONS AND SOLUTIONS RATED A+
✔✔Mercy Maricopa Integrated Care (MMIC) - ✔✔ADHS/ DBHS contracts with the
RBHA throughout the state
✔✔Arnold v. Sarn - ✔✔A class action suit was filed in 1981 against the state of Arizona
alleging that the state and the county did not provide a comprehensive Mental Health
system.
✔✔dual relationship - ✔✔relationships in which a service provider has both a paid
helping relationship with another individual and another kind of relationship as well.
✔✔advocacy - ✔✔the act of speaking to and for another person or oneself.
✔✔empathy - ✔✔the ability to understand, perceive and feel another persons feelings.
✔✔sympathy - ✔✔to feel pity or sorrow
✔✔unconditional positive regard - ✔✔acceptance and support of a person regardless of
what the person says or does.
✔✔person first language - ✔✔emphasizing the person rather than their symptoms.
✔✔individual advocacy - ✔✔when one person who speaks on behalf of another person.
✔✔self advocacy - ✔✔when one person communicates their needs or desires to others.
✔✔system advocacy - ✔✔about changing rules, policies or laws that influences how
people live their lives.
✔✔stigma - ✔✔when someone judges you based on a single personal trait.
✔✔facilitating recovery - ✔✔is what the behavioral health professionals do.
✔✔recovery - ✔✔is what the consumer does
✔✔hallucinations - ✔✔auditory or visual perceptions involve other senses: feel, taste or
smell, manageable with coping strategies.
✔✔delusions - ✔✔beliefs that are firmly held despite contradictory evidence.
✔✔negative symptoms - ✔✔the person has a lack of interest or pleasure