AND SOLUTIONS RATED A+
✔✔First-line managers - ✔✔Those who supervise workers and the daily operations of
the organization. Responsible for implementing the plans established by middle
management and directing workers' daily performance on the job.
✔✔Financial manager - ✔✔Focus on obtaining the money needed for successful
operation of the organization and using that money in accordance with goals.
✔✔Production and operations manager - ✔✔Develop and administer the activities
involved in transforming resources into goods, services, and ideas ready for the
marketplace.
✔✔Human resources manager - ✔✔Handle the staffing function and deal with
employees in a formalized manner.
✔✔Marketing manager - ✔✔Responsible for planning, pricing, and promoting products
and making them available to customers through distribution.
✔✔Information technology manager - ✔✔Responsible for implementing, maintaining,
and controlling technology applications in business, such as computer networks.
✔✔Administrative manager - ✔✔Manage an entire business or a major segment of a
business; do not specialize in a particular function.
✔✔Technical expertise - ✔✔Specialized knowledge and training required to perform
jobs related to their area of management.
✔✔Conceptual skills - ✔✔Ability to think in abstract terms, and to see how parts fit
together to form the whole. Particularly needed by top managers.
✔✔Analytical skills - ✔✔Ability to identify relevant issues and recognize their
importance, understand the relationship between them, and perceive the underlying
causes of a situation.
✔✔Human relations skills - ✔✔Ability to deal with people, both inside and outside the
organization.
✔✔Leadership - ✔✔The ability to influence employees to work toward organizational
goals.
✔✔Autocratic leaders - ✔✔Make all the decisions and then tell employees what must be
done and how to do it.
, ✔✔Democratic leaders - ✔✔Involve their employees in decisions. The manager
presents a situation and encourages his or her subordinates to express opinions and
contribute ideas.
✔✔Free-rein leaders - ✔✔Let their employees work without much interference. Sets
performance standards and allows employees to find their own ways to meet them.
✔✔Authentic leadership - ✔✔Both democratic and free-rein leaders could qualify
depending upon how they conduct themselves among stakeholders. Authentic leaders
are passionate about goals and mission of a company, display corporate values in
workplace, and form long term relationships with stakeholders.
✔✔Employee empowerement - ✔✔Occurs when employees are provided with the
ability to take on responsibilities and make decisions about their jobs.
✔✔Participative decision making - ✔✔Type of decision making that involves both
manager and employee input.
✔✔Organizational culture - ✔✔A firm's shared values, beliefs, traditions, philosophies,
rules, and role models for behavior. Exists in every organization.
✔✔Structure - ✔✔Arrangement or relationship of positions within an organization.
✔✔Organizational charts - ✔✔Visual displays of organizational structure, chain of
command, and other relationships.
✔✔Holocracy - ✔✔Structure in which job titles are abandoned
✔✔Specialization - ✔✔Division of labor into small, specific tasks and the assignment of
employees to do a single task.
✔✔Departmentalization - ✔✔Grouping of jobs into working units usually called
departments, units, groups, or divisions. Commonly organized by function, product,
geographic region, or customer.
✔✔Functional departmentalization - ✔✔Groups of jobs that perform similar functional
activities, such as finance, manufacturing, marketing, and human resources.
✔✔Product departmentalization - ✔✔Organized jobs around the products of the firm.
✔✔Geographical departmentalization - ✔✔Groups jobs according to geographic
location, such as a state, region, country, or continent.