CERTIFIED BEHAVIORAL HEALTH CASE MANAGER
(CBHCM) EXAM QUESTIONS WITH 100% VERIFIED
ANSWERS | NEW UPDATE 2026/2027 | GRADED A+.
Which of the following best describes the primary role of a behavioral
health case manager?
• A) Providing therapy to clients
• B) Coordinating services and resources to support client recovery
• C) Prescribing medication for mental health conditions
• D) Performing diagnostic assessments
Answer: B) Coordinating services and resources to support client recovery
The primary function of a behavioral health case manager is to coordinate care,
connect clients with appropriate resources, and ensure continuity of services
across systems to support recovery and wellness.
Question 2
What is the case management principle of "strengths-based approach"?
• A) Focusing primarily on client problems and deficits
• B) Identifying and building upon client capabilities and resources
• C) Emphasizing medication compliance above all other interventions
• D) Requiring family involvement in all cases
Answer: B) Identifying and building upon client capabilities and resources
A strengths-based approach focuses on identifying and leveraging a client's
existing strengths, skills, and resources rather than focusing primarily on
deficits or problems.
Question 4
Question 7
What does the principle of "person-centered care" mean in behavioral
health case management?
• A) Services are organized around the preferences and needs of the client
• B) All decisions are made by the case manager
• C) Care focuses exclusively on psychiatric symptoms
, • D) Services are determined by insurance limitations
Answer: A) Services are organized around the preferences and needs of the
client Person-centered care places the client's preferences, goals, and unique
needs at the center of service planning and delivery.
Question 8
Which of the following represents the correct sequence of the case
management process?
• A) Treatment, assessment, evaluation, planning
• B) Assessment, planning, implementation, evaluation
• C) Diagnosis, treatment, follow-up, discharge
• D) Referral, assessment, treatment, discharge
Answer: B) Assessment, planning, implementation, evaluation The typical
case management process follows this sequence: assessment of needs,
development of a service plan, implementation of the plan, and ongoing
evaluation of outcomes.
Question 9
What is the primary purpose of case management outreach?
• A) To bill for additional services
, •
•
•
B) To engage difficult-to-reach populations
C) To fulfill grant requirements
D) To increase caseload numbers
Answer: B) To engage difficult-to-reach populations Outreach is essential for
identifying and engaging individuals who may not access traditional services
due to barriers such as stigma, lack of transportation, distrust, or limited
awareness of available resources.
What is the purpose of a caseload ratio in behavioral health case
management?
• A) To establish the minimum number of contacts required per client
• B) To ensure equitable distribution of resources
• C) To maintain manageable workloads for case managers
• D) To determine client eligibility for services
Answer: C) To maintain manageable workloads for case managers
Caseload ratios help organizations establish appropriate workloads for case
managers based on client acuity and service needs, preventing burnout and
ensuring quality care.
, •
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+254 741484450
(CBHCM) EXAM QUESTIONS WITH 100% VERIFIED
ANSWERS | NEW UPDATE 2026/2027 | GRADED A+.
Which of the following best describes the primary role of a behavioral
health case manager?
• A) Providing therapy to clients
• B) Coordinating services and resources to support client recovery
• C) Prescribing medication for mental health conditions
• D) Performing diagnostic assessments
Answer: B) Coordinating services and resources to support client recovery
The primary function of a behavioral health case manager is to coordinate care,
connect clients with appropriate resources, and ensure continuity of services
across systems to support recovery and wellness.
Question 2
What is the case management principle of "strengths-based approach"?
• A) Focusing primarily on client problems and deficits
• B) Identifying and building upon client capabilities and resources
• C) Emphasizing medication compliance above all other interventions
• D) Requiring family involvement in all cases
Answer: B) Identifying and building upon client capabilities and resources
A strengths-based approach focuses on identifying and leveraging a client's
existing strengths, skills, and resources rather than focusing primarily on
deficits or problems.
Question 4
Question 7
What does the principle of "person-centered care" mean in behavioral
health case management?
• A) Services are organized around the preferences and needs of the client
• B) All decisions are made by the case manager
• C) Care focuses exclusively on psychiatric symptoms
, • D) Services are determined by insurance limitations
Answer: A) Services are organized around the preferences and needs of the
client Person-centered care places the client's preferences, goals, and unique
needs at the center of service planning and delivery.
Question 8
Which of the following represents the correct sequence of the case
management process?
• A) Treatment, assessment, evaluation, planning
• B) Assessment, planning, implementation, evaluation
• C) Diagnosis, treatment, follow-up, discharge
• D) Referral, assessment, treatment, discharge
Answer: B) Assessment, planning, implementation, evaluation The typical
case management process follows this sequence: assessment of needs,
development of a service plan, implementation of the plan, and ongoing
evaluation of outcomes.
Question 9
What is the primary purpose of case management outreach?
• A) To bill for additional services
, •
•
•
B) To engage difficult-to-reach populations
C) To fulfill grant requirements
D) To increase caseload numbers
Answer: B) To engage difficult-to-reach populations Outreach is essential for
identifying and engaging individuals who may not access traditional services
due to barriers such as stigma, lack of transportation, distrust, or limited
awareness of available resources.
What is the purpose of a caseload ratio in behavioral health case
management?
• A) To establish the minimum number of contacts required per client
• B) To ensure equitable distribution of resources
• C) To maintain manageable workloads for case managers
• D) To determine client eligibility for services
Answer: C) To maintain manageable workloads for case managers
Caseload ratios help organizations establish appropriate workloads for case
managers based on client acuity and service needs, preventing burnout and
ensuring quality care.
, •
Thank you for Purchasing this exam
Study Guide. We provide high-
quality academic materials to help
students excel in exams. Our other
Services include but not limited to:
academic research, University &
College assignments writing, essay
writing, Online Classes, and research
projects. Our services are reliable,
affordable, and plagiarism-free. All
the Best in your Exam. For more
information; Contact us at:
or
0R
+254 741484450
