EBTM 337 EXAM 1 VERIFIED STUDY GUIDE
MIS - Answers - planning for, development, management, and use of IT tools to help
people perform all tasks related to information processing and management
3 Key Resources in MIS - Answers - 1. Information
2. People
3. Information Technology
Business Intelligence - Answers - collective information about your customers, your
competitors, your business partners, your competitive environment, and your own
internal operations that gives you the ability to make effective, important, and often
strategic business decisions
Porter's 5 Forces Model - Answers - 1. Buyer power
2. Supplier power
3. Threat of substitute products or services
4. Threat of new entrants
5. Rivalry among existing competitors
competitive advantage - Answers - providing a product or service in a way that
customers value more than what the competition is able to do
first-mover advantage - Answers - significant impact on gaining market share by being
the first to market with a competitive advantage
Porter's 3 Generic Strategies - Answers - 1. Overall Cost Leadership
2. Differentiation Strategy
3. Focus Strategy
RGT Framework - Answers - Run-Grow-Transform framework: the allocation in terms of
percentages of IT dollars on various types of business strategies
Above-the-Line examples - Answers - Reach new customers, offer new products, cross-
sell services, offer complementary products
Below-the-Line examples - Answers - optimize manufacturing processes, decrease
transportation costs, reduce cost of human capital, minimize errors in a process
supply chain management - Answers - tracks inventory and information among
business processes and across companies
SCM system - Answers - IT system that supports supply chain management
MIS - Answers - planning for, development, management, and use of IT tools to help
people perform all tasks related to information processing and management
3 Key Resources in MIS - Answers - 1. Information
2. People
3. Information Technology
Business Intelligence - Answers - collective information about your customers, your
competitors, your business partners, your competitive environment, and your own
internal operations that gives you the ability to make effective, important, and often
strategic business decisions
Porter's 5 Forces Model - Answers - 1. Buyer power
2. Supplier power
3. Threat of substitute products or services
4. Threat of new entrants
5. Rivalry among existing competitors
competitive advantage - Answers - providing a product or service in a way that
customers value more than what the competition is able to do
first-mover advantage - Answers - significant impact on gaining market share by being
the first to market with a competitive advantage
Porter's 3 Generic Strategies - Answers - 1. Overall Cost Leadership
2. Differentiation Strategy
3. Focus Strategy
RGT Framework - Answers - Run-Grow-Transform framework: the allocation in terms of
percentages of IT dollars on various types of business strategies
Above-the-Line examples - Answers - Reach new customers, offer new products, cross-
sell services, offer complementary products
Below-the-Line examples - Answers - optimize manufacturing processes, decrease
transportation costs, reduce cost of human capital, minimize errors in a process
supply chain management - Answers - tracks inventory and information among
business processes and across companies
SCM system - Answers - IT system that supports supply chain management
