NUR 215 ACTUAL FINAL EXAM QUESTIONS AND
ANSWERS SURE A+
✔✔Summarizing - ✔✔Pulls together information for documentation; A concise review of
key aspects of an interaction; Brings a sense of closure and full understanding
✔✔Self-Disclosure - ✔✔Subjectively true personal experiences about self are
intentionally revealed to another for the purpose of emphasizing similarities/differences
of experiences; Offered as an expression of genuineness and honesty
✔✔Confrontation - ✔✔Helping the patient become more aware of inconsistencies in
his/her/their feelings, attitudes, beliefs, and behaviors; Should be done with sensitivity
and ONLY AFTER trust has been established
✔✔Non-Therapeutic communication - ✔✔Examples include asking personal questions,
giving personal opinions, changing the subject, and using automatic responses
✔✔Asking Personal Questions - ✔✔Questions that are NOT relevant to the situation are
not appropriate/professional
✔✔Giving Personal Opinions - ✔✔Takes away decision-making for the patient
, ✔✔Changing the Subject - ✔✔Changing the subject when someone is trying to
communicate is rude/shows a lack of empathy; Blocks further communication
✔✔False Reassurance - ✔✔The nurse is trying to be kind/helpful but these comments
tend to block conversation and discourage further expression of feelings; Statements
not based on fact/reality can do more harm than good
✔✔Sympathy - ✔✔Focuses on the nurse's feelings rather than the patient's; Sympathy
is a subjective look at another person's world that prevents clear perspective of the
issues confronting that person
✔✔Ethical Principles of Nursing - ✔✔Includes nonmaleficence, autonomy, justice,
beneficence, veracity, and fidelity
✔✔Nonmaleficence - ✔✔1) do not harm and 2) prevent harm
✔✔Autonomy - ✔✔A person's rights to choose and ability to act on that choice; Based
on the respect for human dignity
✔✔Justice - ✔✔The obligation to be fair; Implies equal treatment for all patients
✔✔Beneficence - ✔✔The duty to do and promote good; This coincides with
Nonmaleficence; The duty to bring about positive good → duty to do no harm
✔✔Veracity - ✔✔The duty to tell the truth
✔✔Fidelity - ✔✔The duty to keep promises
✔✔Nurse Practice Act - ✔✔A compilation of laws that govern the practice of nursing
and empower a state board of nursing to oversee and regulate nursing practice.
✔✔Cultural Awareness - ✔✔Perceiving cultural beliefs, values, and customs to
understand how they shape a person's decisions/behavior.
✔✔Cultural Sensitivity - ✔✔An awareness/knowledge of the uniqueness of other
cultures.
✔✔Cultural Competence - ✔✔The ability to effectively incorporate culture into the
provision of care; shows respect/accepts differences/empower decision making.
✔✔Negotiation - ✔✔The patient's perspective may differ from yours about the effects of
a particular practice; Negotiation acknowledges that gap.
ANSWERS SURE A+
✔✔Summarizing - ✔✔Pulls together information for documentation; A concise review of
key aspects of an interaction; Brings a sense of closure and full understanding
✔✔Self-Disclosure - ✔✔Subjectively true personal experiences about self are
intentionally revealed to another for the purpose of emphasizing similarities/differences
of experiences; Offered as an expression of genuineness and honesty
✔✔Confrontation - ✔✔Helping the patient become more aware of inconsistencies in
his/her/their feelings, attitudes, beliefs, and behaviors; Should be done with sensitivity
and ONLY AFTER trust has been established
✔✔Non-Therapeutic communication - ✔✔Examples include asking personal questions,
giving personal opinions, changing the subject, and using automatic responses
✔✔Asking Personal Questions - ✔✔Questions that are NOT relevant to the situation are
not appropriate/professional
✔✔Giving Personal Opinions - ✔✔Takes away decision-making for the patient
, ✔✔Changing the Subject - ✔✔Changing the subject when someone is trying to
communicate is rude/shows a lack of empathy; Blocks further communication
✔✔False Reassurance - ✔✔The nurse is trying to be kind/helpful but these comments
tend to block conversation and discourage further expression of feelings; Statements
not based on fact/reality can do more harm than good
✔✔Sympathy - ✔✔Focuses on the nurse's feelings rather than the patient's; Sympathy
is a subjective look at another person's world that prevents clear perspective of the
issues confronting that person
✔✔Ethical Principles of Nursing - ✔✔Includes nonmaleficence, autonomy, justice,
beneficence, veracity, and fidelity
✔✔Nonmaleficence - ✔✔1) do not harm and 2) prevent harm
✔✔Autonomy - ✔✔A person's rights to choose and ability to act on that choice; Based
on the respect for human dignity
✔✔Justice - ✔✔The obligation to be fair; Implies equal treatment for all patients
✔✔Beneficence - ✔✔The duty to do and promote good; This coincides with
Nonmaleficence; The duty to bring about positive good → duty to do no harm
✔✔Veracity - ✔✔The duty to tell the truth
✔✔Fidelity - ✔✔The duty to keep promises
✔✔Nurse Practice Act - ✔✔A compilation of laws that govern the practice of nursing
and empower a state board of nursing to oversee and regulate nursing practice.
✔✔Cultural Awareness - ✔✔Perceiving cultural beliefs, values, and customs to
understand how they shape a person's decisions/behavior.
✔✔Cultural Sensitivity - ✔✔An awareness/knowledge of the uniqueness of other
cultures.
✔✔Cultural Competence - ✔✔The ability to effectively incorporate culture into the
provision of care; shows respect/accepts differences/empower decision making.
✔✔Negotiation - ✔✔The patient's perspective may differ from yours about the effects of
a particular practice; Negotiation acknowledges that gap.
