SCMN 2150 - Test 2 Gibson Questions
with Quality Answers 2026.
Which characteristic of high-quality data ensures that the data is portable and readable by
multiple systems - Answer Transferability
(T/F) Companies are actively investing in supply chain technology to enhance the customer
experience and support growth. - Answer True
This software extracts data from operating systems across the supply chain to a data warehouse
where it is quickly analyzed and sent to decision makers - Answer Business Intelligence
Software
These applications encompass a set of software tools that help managers gain accurate, detailed
insight into issues that affect the coordination and development of supply chain activities. -
Answer Supply Chain Planning Software
In supply chains, _______ are used to supplement labor and to improve productivity,
throughput, and quality. - Answer robots
Which disruptive technology provides a time-stamped series of immutable records of data that
are managed by a bank of computers that are not owned by a single entity. - Answer
blockchain
These tools tools extract data from management systems across the supply chain to a data
warehouse where it is quickly analyzed and sent to decision makers. - Answer Business
intelligence software
What emerging technology is Maersk using to quickly gain access to emergency repair and
replacement parts for their ships? - Answer 3D printing
Which of the following is NOT a logistics function?
a) Inventory Management
b) Order fulfillment
c) Transportation
d) Sourcing - Answer Sourcing
What cycle begins when a customer order is received? - Answer fulfillment
, What type of logistics operation allows companies to receive, hold and process required level of
inventory to meet customer needs in a cost efficient, timely manner? - Answer warehousing
Which inventory model is triggered by the calendar and orders vary in size, depending on the
current inventory level and the target level of inventory? - Answer fixed time period
The fulfillment process includes all of the following EXCEPT:
a) customer inquiry about a product
b) product manufacturing
c) order picking, packaging, and preparation
d) carrier selection and order shipment - Answer product manufacturing
(T/F) In transportation, faster speed equals higher delivery costs so you have to make trade-offs
to meet both service expectations and budget goals. - Answer True
(T/F) It is not enough to accurately fulfill an order, you also need to efficiently transport the
goods to the customer's desired location. - Answer True
According to the State of Logistics report, which mode of transportation experienced the highed
percentage increase in transportation costs over the previous year? - Answer Intermodal Rail
According to the State of Logistics Report article, as unemployment rates in the U.S. labor
market have declined over the last six years, wage growth has __________________ - Answer
increased slightly
_______ involves all activities associated with a product after the point of sale. The the ultimate
goal to optimize or make more efficient aftermarket activity, thus saving money while promoting
customer satisfaction and retention. - Answer After sales customer service
Which software tool helps a company align its resources with its customers in a manner that
increases loyalty, streamlines interactions, and reduces frustration? - Answer customer
relationship management
(T/F) The primary purpose of a call center operation is to sell customers more products,
warranties, and accessories. - Answer False
(T/F) Service parts logistics deals with both the management and distribution of new inventory
and the repair and refurbishment of major components - Answer True
with Quality Answers 2026.
Which characteristic of high-quality data ensures that the data is portable and readable by
multiple systems - Answer Transferability
(T/F) Companies are actively investing in supply chain technology to enhance the customer
experience and support growth. - Answer True
This software extracts data from operating systems across the supply chain to a data warehouse
where it is quickly analyzed and sent to decision makers - Answer Business Intelligence
Software
These applications encompass a set of software tools that help managers gain accurate, detailed
insight into issues that affect the coordination and development of supply chain activities. -
Answer Supply Chain Planning Software
In supply chains, _______ are used to supplement labor and to improve productivity,
throughput, and quality. - Answer robots
Which disruptive technology provides a time-stamped series of immutable records of data that
are managed by a bank of computers that are not owned by a single entity. - Answer
blockchain
These tools tools extract data from management systems across the supply chain to a data
warehouse where it is quickly analyzed and sent to decision makers. - Answer Business
intelligence software
What emerging technology is Maersk using to quickly gain access to emergency repair and
replacement parts for their ships? - Answer 3D printing
Which of the following is NOT a logistics function?
a) Inventory Management
b) Order fulfillment
c) Transportation
d) Sourcing - Answer Sourcing
What cycle begins when a customer order is received? - Answer fulfillment
, What type of logistics operation allows companies to receive, hold and process required level of
inventory to meet customer needs in a cost efficient, timely manner? - Answer warehousing
Which inventory model is triggered by the calendar and orders vary in size, depending on the
current inventory level and the target level of inventory? - Answer fixed time period
The fulfillment process includes all of the following EXCEPT:
a) customer inquiry about a product
b) product manufacturing
c) order picking, packaging, and preparation
d) carrier selection and order shipment - Answer product manufacturing
(T/F) In transportation, faster speed equals higher delivery costs so you have to make trade-offs
to meet both service expectations and budget goals. - Answer True
(T/F) It is not enough to accurately fulfill an order, you also need to efficiently transport the
goods to the customer's desired location. - Answer True
According to the State of Logistics report, which mode of transportation experienced the highed
percentage increase in transportation costs over the previous year? - Answer Intermodal Rail
According to the State of Logistics Report article, as unemployment rates in the U.S. labor
market have declined over the last six years, wage growth has __________________ - Answer
increased slightly
_______ involves all activities associated with a product after the point of sale. The the ultimate
goal to optimize or make more efficient aftermarket activity, thus saving money while promoting
customer satisfaction and retention. - Answer After sales customer service
Which software tool helps a company align its resources with its customers in a manner that
increases loyalty, streamlines interactions, and reduces frustration? - Answer customer
relationship management
(T/F) The primary purpose of a call center operation is to sell customers more products,
warranties, and accessories. - Answer False
(T/F) Service parts logistics deals with both the management and distribution of new inventory
and the repair and refurbishment of major components - Answer True
