Franklyn A Plus Pass
TEST BANK for MGMT 13th Edition by Chuck
Williams
Complete Chapters 1-18| Expert Approved Questions &
Accurate Answers| A+ GRADE ASSURED
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, Franklyn A Plus Pass
TABLE OF CONTENTS
Part I: INTRODUCTION TO MANAGEMENT.
1. Management.
2. The History of Management.
3. Organizational Environments and Cultures.
4. Ethics and Social Responsibility.
Part II: PLANNING.
5. Planning and Decision Making.
6. Organizational Strategy.
7. Innovation and Change.
8. Global Management.
Part III: ORGANIZING.
9. Designing Adaptive Organizations.
10. Managing Teams.
11. Managing Human Resource Systems.
12. Managing Individuals and a Diverse Work Force.
Part IV: LEADING.
Fr
13. Motivation.
an
14. Leadership.
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15. Managing Communication.
yn
Part V: CONTROLLING.
16. Control.
e
17. Managing Information.
A
18. Managing Service and Manufacturing Operations.
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, Franklyn A Plus Pass
Chapter 01_Management
1. _____ is defined as getting work done through others.
a. Orientation
b. Marketing
c. Management
d. Accounting
CORRECT ANSWER: c
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she was told
that her role involved supervising the work of her employees and ensuring that they did their jobs well.
Ruth's job is related to:
a. marketing.
b. recruitment.
c. management.
d. finance.
CORRECT ANSWER: c
3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the work
Fr
carried out by the company's site engineers. He is also responsible for ensuring that all the engineers are
provided with ample guidance and supervision so that they can perform all the assigned tasks to the best
an
of their ability. In the given scenario, Edwin's job is related to _____.
kl
a. accounting
yn
b. sales
c. management
e
d. production
A
CORRECT ANSWER: c
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, Franklyn A Plus Pass
4. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the shipment
did not arrive on time, the supply manager at Trent Automobiles was forced to place another order for the
same quantity of scrap metal from a local manufacturer. As a result, its car manufacturing processes got
delayed and expenses increased. In this scenario, Trent Automobiles is demonstrating a lack of _____.
a. synergy
b. disintermediation
c. automation
d. efficiency
CORRECT ANSWER: d
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated most of its
production processes using Computer Numeric Control (CNC) machines. This reduced the labor cost,
wastage of raw materials, and rejection of finished goods due to quality issues. In the context of
management, the automation of production processes at Debronth Inc. exemplifies _____.
a. synergy
b. efficiency
c. autonomy
d. contingency
CORRECT ANSWER: b
Fr
an
7. _____ involves accomplishing tasks that help fulfill organizational objectives.
a. Effectiveness
kl
b. Equity
yn
c. Synergy
e
d. Retrenchment
A
CORRECT ANSWER: a
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Page | 4
ss
TEST BANK for MGMT 13th Edition by Chuck
Williams
Complete Chapters 1-18| Expert Approved Questions &
Accurate Answers| A+ GRADE ASSURED
Fr
an
kl
yn
e
A
pl
us
Pa
Page | 1
ss
, Franklyn A Plus Pass
TABLE OF CONTENTS
Part I: INTRODUCTION TO MANAGEMENT.
1. Management.
2. The History of Management.
3. Organizational Environments and Cultures.
4. Ethics and Social Responsibility.
Part II: PLANNING.
5. Planning and Decision Making.
6. Organizational Strategy.
7. Innovation and Change.
8. Global Management.
Part III: ORGANIZING.
9. Designing Adaptive Organizations.
10. Managing Teams.
11. Managing Human Resource Systems.
12. Managing Individuals and a Diverse Work Force.
Part IV: LEADING.
Fr
13. Motivation.
an
14. Leadership.
kl
15. Managing Communication.
yn
Part V: CONTROLLING.
16. Control.
e
17. Managing Information.
A
18. Managing Service and Manufacturing Operations.
pl
us
Pa
Page | 2
ss
, Franklyn A Plus Pass
Chapter 01_Management
1. _____ is defined as getting work done through others.
a. Orientation
b. Marketing
c. Management
d. Accounting
CORRECT ANSWER: c
2. When Ruth was hired by Graham Services Inc. to head its customer service operations, she was told
that her role involved supervising the work of her employees and ensuring that they did their jobs well.
Ruth's job is related to:
a. marketing.
b. recruitment.
c. management.
d. finance.
CORRECT ANSWER: c
3. At Troysten Inc., a construction company, Edwin's job responsibilities include monitoring the work
Fr
carried out by the company's site engineers. He is also responsible for ensuring that all the engineers are
provided with ample guidance and supervision so that they can perform all the assigned tasks to the best
an
of their ability. In the given scenario, Edwin's job is related to _____.
kl
a. accounting
yn
b. sales
c. management
e
d. production
A
CORRECT ANSWER: c
pl
us
Pa
Page | 3
ss
, Franklyn A Plus Pass
4. Trent Automobiles Inc. was expecting a large shipment of scrap metal a week earlier. As the shipment
did not arrive on time, the supply manager at Trent Automobiles was forced to place another order for the
same quantity of scrap metal from a local manufacturer. As a result, its car manufacturing processes got
delayed and expenses increased. In this scenario, Trent Automobiles is demonstrating a lack of _____.
a. synergy
b. disintermediation
c. automation
d. efficiency
CORRECT ANSWER: d
6. To reduce manual errors, Debronth Inc., a machinery manufacturing company, automated most of its
production processes using Computer Numeric Control (CNC) machines. This reduced the labor cost,
wastage of raw materials, and rejection of finished goods due to quality issues. In the context of
management, the automation of production processes at Debronth Inc. exemplifies _____.
a. synergy
b. efficiency
c. autonomy
d. contingency
CORRECT ANSWER: b
Fr
an
7. _____ involves accomplishing tasks that help fulfill organizational objectives.
a. Effectiveness
kl
b. Equity
yn
c. Synergy
e
d. Retrenchment
A
CORRECT ANSWER: a
pl
us
Pa
Page | 4
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