WGU C208 OA COMPLETE EXAM Questions and Answers (Verified
Answers) (Latest Update 2026) UPDATE!!
Leadership - (ANSWER)Leadership is the process by which one person influences the thoughts, attitudes,
and behaviors of others
Organizational Change - (ANSWER)The act of making an organization something different from what it is
or from what it would be if left alone
Change Management - (ANSWER)The process of managing change in an organization
Creativity - (ANSWER)The generation of new ideas by individuals and teams
Innovation - (ANSWER)The process by which an organization generates new ideas and converts them
into new products, business practices, and strategies that create value
Organizational Culture - (ANSWER)The basic tacit assumptions about how the world is and ought to be
that a group of people share and that determines their perceptions, thoughts, feelings, and their overt
behavior
Organizational Culture Assessment Model - (ANSWER)Four types of cultures:
Clan, Adhocracy, Market, and Hierarchy
Clan Culture - (ANSWER)Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - (ANSWER)Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
, WGU C208 OA COMPLETE EXAM Questions and Answers (Verified
Answers) (Latest Update 2026) UPDATE!!
Market Culture - (ANSWER)Focus: External
Preference: Stability / Control
Leadership: Demanding, Market-driven
Hierarchy Culture - (ANSWER)Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - (ANSWER)Used to understand and possibly change an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - (ANSWER)Past events and what people talk about
Cultural Web - Rituals and Routines - (ANSWER)Daily behavior and actions that are considered approved
Cultural Web - Symbols - (ANSWER)Logos, dress code, type of neighborhood, furnishings
Cultural Web - Organizational Structure - (ANSWER)What is shown on an organization chart
Answers) (Latest Update 2026) UPDATE!!
Leadership - (ANSWER)Leadership is the process by which one person influences the thoughts, attitudes,
and behaviors of others
Organizational Change - (ANSWER)The act of making an organization something different from what it is
or from what it would be if left alone
Change Management - (ANSWER)The process of managing change in an organization
Creativity - (ANSWER)The generation of new ideas by individuals and teams
Innovation - (ANSWER)The process by which an organization generates new ideas and converts them
into new products, business practices, and strategies that create value
Organizational Culture - (ANSWER)The basic tacit assumptions about how the world is and ought to be
that a group of people share and that determines their perceptions, thoughts, feelings, and their overt
behavior
Organizational Culture Assessment Model - (ANSWER)Four types of cultures:
Clan, Adhocracy, Market, and Hierarchy
Clan Culture - (ANSWER)Focus: Internal
Preference: Flexibility
Leadership: Mentor, Team builder
Adhocracy Culture - (ANSWER)Focus: External
Preference: Flexibility
Leadership: Visionary, Entrepreneur
, WGU C208 OA COMPLETE EXAM Questions and Answers (Verified
Answers) (Latest Update 2026) UPDATE!!
Market Culture - (ANSWER)Focus: External
Preference: Stability / Control
Leadership: Demanding, Market-driven
Hierarchy Culture - (ANSWER)Focus: Internal
Preference: Stability / Control
Leadership: Demanding, Market-driven
Cultural Web - (ANSWER)Used to understand and possibly change an organization's Culture
Six elements:
Stories
Rituals and Routines
Symbols
Organizational Structure
Control Systems
Power Structures
Cultural Web - Stories - (ANSWER)Past events and what people talk about
Cultural Web - Rituals and Routines - (ANSWER)Daily behavior and actions that are considered approved
Cultural Web - Symbols - (ANSWER)Logos, dress code, type of neighborhood, furnishings
Cultural Web - Organizational Structure - (ANSWER)What is shown on an organization chart
