NURSING HOME ADMINISTRATOR EXAMS
SCRIPT QUESTIONS AND ANSWERS SURE A+
✔✔Bankruptsy among larger nursing home chains prior to 2000 - ✔✔Were highly
unusual
✔✔Under the Prospective Payment System, nursing facilities reimbursed costs -
✔✔Were never bundled
✔✔In recent years Medicare has - ✔✔shifted more cost onto nursing facilities
✔✔The nurse newly promoted to director of nurses (DON) insist on giving four RN
hours of patient care each day on the Alzheimer's wing in the 175-bed facility. The
administrator should - ✔✔Seek a new DON
✔✔The applicant for the administrator position in a facility near a larger teaching
hospital who insists that, if hired, as before with his rural facility, he would not let
Medicare reimbursement policies affect his case mix - ✔✔Is out of touch
✔✔The newly hired assistant to the administrator insists the organizational chart line
btw his position and the Department of Nursing be a solid line. The administrator should
- ✔✔Be forwarned
, ✔✔The medical supplies provider tells the administrator of the facility that has not paid
bills the past 3 months, but is now operating under bankruptcy juge's approved plan for
restructuring, that no more deliveries will be made until past bills are fully paid. The
medical supply provider - ✔✔does not understand how bankruptsy works
✔✔An administrator who adopts the management-by-walking-around (MBWA)
approach by walking through the facility and intently observing weekly has - ✔✔Failed
to understand MBWA
✔✔Management-by-walking-around (MBWA) - ✔✔style of business management which
involves managers wandering around, in an unstructured manner, through the
workplace(s), at random, to check with employees, or equipment, about the staus of
ongoing work
✔✔The nursing home administrator who, using the management-by-walking-around
(MBWA) technique, succeeds in atually making appropriate corrections on the spot
during his rounds - ✔✔Doesnt understand (MBWA)
✔✔The applicant for administrator of the facility insist that he has succcessfuly used
democrate leadership to the exclusion of all other leadership styles. The intervier should
- ✔✔continue to interview candidates
✔✔The candidate for administrator said she used a variety of administrative styles, but
could't say exactly which she would use in every circumstance. The interviewer should
be - ✔✔favorable impress
✔✔The candidate for administrator indicated that she consistently choose the
charismatic style of leadership. This should __________the interviewer. - ✔✔Alert
✔✔The cost of providing subacute care to nursing home residents _________ - ✔✔Is
perhaps triple that of more typical patient
✔✔The nurse supervisor who had just been appointed DON announced at the first
department head meeting that she had circulated a memo among the nurses that only
formal communications were to be allowed in the nursing department. The administrator
should - ✔✔Anticipate problems
✔✔The department head was not surprised to learn that the employee had only heard
his positive comments to the employee and ignored his criticism. The department
head's grasp of the communicationn process is - ✔✔Appropriate
SCRIPT QUESTIONS AND ANSWERS SURE A+
✔✔Bankruptsy among larger nursing home chains prior to 2000 - ✔✔Were highly
unusual
✔✔Under the Prospective Payment System, nursing facilities reimbursed costs -
✔✔Were never bundled
✔✔In recent years Medicare has - ✔✔shifted more cost onto nursing facilities
✔✔The nurse newly promoted to director of nurses (DON) insist on giving four RN
hours of patient care each day on the Alzheimer's wing in the 175-bed facility. The
administrator should - ✔✔Seek a new DON
✔✔The applicant for the administrator position in a facility near a larger teaching
hospital who insists that, if hired, as before with his rural facility, he would not let
Medicare reimbursement policies affect his case mix - ✔✔Is out of touch
✔✔The newly hired assistant to the administrator insists the organizational chart line
btw his position and the Department of Nursing be a solid line. The administrator should
- ✔✔Be forwarned
, ✔✔The medical supplies provider tells the administrator of the facility that has not paid
bills the past 3 months, but is now operating under bankruptcy juge's approved plan for
restructuring, that no more deliveries will be made until past bills are fully paid. The
medical supply provider - ✔✔does not understand how bankruptsy works
✔✔An administrator who adopts the management-by-walking-around (MBWA)
approach by walking through the facility and intently observing weekly has - ✔✔Failed
to understand MBWA
✔✔Management-by-walking-around (MBWA) - ✔✔style of business management which
involves managers wandering around, in an unstructured manner, through the
workplace(s), at random, to check with employees, or equipment, about the staus of
ongoing work
✔✔The nursing home administrator who, using the management-by-walking-around
(MBWA) technique, succeeds in atually making appropriate corrections on the spot
during his rounds - ✔✔Doesnt understand (MBWA)
✔✔The applicant for administrator of the facility insist that he has succcessfuly used
democrate leadership to the exclusion of all other leadership styles. The intervier should
- ✔✔continue to interview candidates
✔✔The candidate for administrator said she used a variety of administrative styles, but
could't say exactly which she would use in every circumstance. The interviewer should
be - ✔✔favorable impress
✔✔The candidate for administrator indicated that she consistently choose the
charismatic style of leadership. This should __________the interviewer. - ✔✔Alert
✔✔The cost of providing subacute care to nursing home residents _________ - ✔✔Is
perhaps triple that of more typical patient
✔✔The nurse supervisor who had just been appointed DON announced at the first
department head meeting that she had circulated a memo among the nurses that only
formal communications were to be allowed in the nursing department. The administrator
should - ✔✔Anticipate problems
✔✔The department head was not surprised to learn that the employee had only heard
his positive comments to the employee and ignored his criticism. The department
head's grasp of the communicationn process is - ✔✔Appropriate
