WESTERN GOVERNORS UNIVERSITY
C715 — Organizational Behavior
C715 — Organizational Behavior Academic Year: 2026/2027
Comprehensive Question Bank — All Concepts
Question 1
You manage a department of five employees. You have identified that Joe has a high
need for achievement, Mary has a high need for power, and Tim has a high need for
affiliation. Sarah scored high on the need for power and low on the need for
affiliation. Doug scored low on both need for power and need for affiliation. Which of
these five employees is most suitable for handling your responsibilities when you are
on a vacation?
A. Doug
B. Joe
C. Sarah
D. Tim
E. Mary
CORRECT ANSWER C. Sarah
RATIONALE
Sarah has a high need for power (which is beneficial for leadership roles) and low need for
affiliation (which allows for objective decision-making). This combination makes her most suitable
for handling responsibilities in the absence of the manager.
, Question 2
Which of the following is an instrumental value according to the Rokeach value
survey?
A. Economic success
B. Social recognition
C. Personal discipline
D. World peace
E. Meaning in life
CORRECT ANSWER C. Personal discipline
RATIONALE
According to the Rokeach value survey, personal discipline is an example of an instrumental value.
Instrumental values are preferable modes of behavior or means of achieving one's terminal values.
Question 3
Terminal values according to Rokeach are:
A. Preferable modes of behavior
B. Desirable end-states of existence; the goals a person would like to achieve during his or
her lifetime
C. Values that are culturally determined
D. Values that change with age
CORRECT ANSWER
B. Desirable end-states of existence; the goals a person would like to achieve during his or
her lifetime
RATIONALE
Terminal values are desirable end-states of existence; the goals a person would like to achieve
during his or her lifetime. They represent the ultimate objectives of an individual's life.
, Question 4
Instrumental values according to Rokeach are:
A. Desirable end-states of existence
B. Preferable modes of behavior or means of achieving one's terminal values
C. Values that are universally accepted
D. Values that are determined by society
CORRECT ANSWER
B. Preferable modes of behavior or means of achieving one's terminal values
RATIONALE
Instrumental values are preferable modes of behavior or means of achieving one's terminal values.
They represent the methods or behaviors used to reach life goals.
Question 5
A person who is broadminded, courageous, and forgiving is demonstrating which type
of values?
A. Terminal values
B. Transitory values
C. Determinate values
D. Instrumental values
CORRECT ANSWER D. Instrumental values
RATIONALE
A person who is broadminded, courageous, and forgiving is demonstrating instrumental values.
Instrumental values are preferable modes of behavior or means of achieving one's terminal values.
, Question 6
An employee enjoys having a large span of responsibility and is motivated to do well
because of personal feelings. Which kind of reward is this?
A. Intrinsic reward
B. Extrinsic reward
C. Affiliation reward
D. Compensatory reward
CORRECT ANSWER A. Intrinsic reward
RATIONALE
An employee enjoying having a large span of responsibility and being motivated to do well
because of personal feelings is an example of an intrinsic reward, which comes from within the
individual.
Question 7
Which theory of motivation focuses on 5 levels of needs and further separates those
needs by lower-order needs and higher-order needs?
A. McGregor's Theory X and Theory Y
B. McClelland's Theory of Needs
C. Maslow's Hierarchy of Needs Theory
D. Two-Factor Theory
CORRECT ANSWER C. Maslow's Hierarchy of Needs Theory
RATIONALE
Maslow's hierarchy of needs theory focuses on 5 levels of needs (physiological, safety, social,
esteem, self-actualization) and further separates those needs by lower-order needs and higher-
order needs.
C715 — Organizational Behavior
C715 — Organizational Behavior Academic Year: 2026/2027
Comprehensive Question Bank — All Concepts
Question 1
You manage a department of five employees. You have identified that Joe has a high
need for achievement, Mary has a high need for power, and Tim has a high need for
affiliation. Sarah scored high on the need for power and low on the need for
affiliation. Doug scored low on both need for power and need for affiliation. Which of
these five employees is most suitable for handling your responsibilities when you are
on a vacation?
A. Doug
B. Joe
C. Sarah
D. Tim
E. Mary
CORRECT ANSWER C. Sarah
RATIONALE
Sarah has a high need for power (which is beneficial for leadership roles) and low need for
affiliation (which allows for objective decision-making). This combination makes her most suitable
for handling responsibilities in the absence of the manager.
, Question 2
Which of the following is an instrumental value according to the Rokeach value
survey?
A. Economic success
B. Social recognition
C. Personal discipline
D. World peace
E. Meaning in life
CORRECT ANSWER C. Personal discipline
RATIONALE
According to the Rokeach value survey, personal discipline is an example of an instrumental value.
Instrumental values are preferable modes of behavior or means of achieving one's terminal values.
Question 3
Terminal values according to Rokeach are:
A. Preferable modes of behavior
B. Desirable end-states of existence; the goals a person would like to achieve during his or
her lifetime
C. Values that are culturally determined
D. Values that change with age
CORRECT ANSWER
B. Desirable end-states of existence; the goals a person would like to achieve during his or
her lifetime
RATIONALE
Terminal values are desirable end-states of existence; the goals a person would like to achieve
during his or her lifetime. They represent the ultimate objectives of an individual's life.
, Question 4
Instrumental values according to Rokeach are:
A. Desirable end-states of existence
B. Preferable modes of behavior or means of achieving one's terminal values
C. Values that are universally accepted
D. Values that are determined by society
CORRECT ANSWER
B. Preferable modes of behavior or means of achieving one's terminal values
RATIONALE
Instrumental values are preferable modes of behavior or means of achieving one's terminal values.
They represent the methods or behaviors used to reach life goals.
Question 5
A person who is broadminded, courageous, and forgiving is demonstrating which type
of values?
A. Terminal values
B. Transitory values
C. Determinate values
D. Instrumental values
CORRECT ANSWER D. Instrumental values
RATIONALE
A person who is broadminded, courageous, and forgiving is demonstrating instrumental values.
Instrumental values are preferable modes of behavior or means of achieving one's terminal values.
, Question 6
An employee enjoys having a large span of responsibility and is motivated to do well
because of personal feelings. Which kind of reward is this?
A. Intrinsic reward
B. Extrinsic reward
C. Affiliation reward
D. Compensatory reward
CORRECT ANSWER A. Intrinsic reward
RATIONALE
An employee enjoying having a large span of responsibility and being motivated to do well
because of personal feelings is an example of an intrinsic reward, which comes from within the
individual.
Question 7
Which theory of motivation focuses on 5 levels of needs and further separates those
needs by lower-order needs and higher-order needs?
A. McGregor's Theory X and Theory Y
B. McClelland's Theory of Needs
C. Maslow's Hierarchy of Needs Theory
D. Two-Factor Theory
CORRECT ANSWER C. Maslow's Hierarchy of Needs Theory
RATIONALE
Maslow's hierarchy of needs theory focuses on 5 levels of needs (physiological, safety, social,
esteem, self-actualization) and further separates those needs by lower-order needs and higher-
order needs.
